HP Color LaserJet Pro MFP M478-M479 User Guide - Page 164
Fixing/fuser defects, Table 9-9
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Table 9-9 Fixing/fuser defects Sample Description Slight shadows or offsets of the image are repeated down the page. The repeated image might fade with each recurrence. Possible solutions 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. Toner rubs off along either edge of the page. This defect is more common at the 1. edges of high-coverage jobs, and on light media types, but can occur anywhere on the 2. page. Reprint the document. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a heavier paper type. 3. Enterprise models only: From the printer control panel, go to the Edgeto-Edge menu and then select Normal. Reprint the document. 4. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document. 5. If the issue persists, go to support.hp.com. 152 Chapter 9 Solve problems ENWW