HP Dc5000 Troubleshooting Guide - Page 55
Start > Control, Panel, System, Hardware, Device Manager, Ports COM &, Properties, Device status
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Troubleshooting Without Diagnostics Solving Internet Access Problems (Continued) Problem Cause Solution Internet takes too long to download Web sites. (continued) Modem is not set up properly. (continued) Verify that the correct modem speed and COM port are selected. (continued) Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Ports (COM & LPT). 6. Right-click the COM port your modem uses, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. Troubleshooting Guide www.hp.com 2-39