HP Dc7100 Troubleshooting Guide - Page 33

Security > Restore Master, Boot Record, Storage &gt, Boot Order, Storage > Boot Order

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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Nonsystem disk/NTLDR missing message. (continued) System files missing or not properly installed. Hard drive boot has been disabled in Computer Setup. Bootable hard drive is not attached as first in a multi-hard drive configuration. Bootable hard drive's controller is not listed first in the Boot Order. Solution 1. Insert a bootable diskette into the diskette drive and restart the computer. 2. Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. Replace the MBR image. 3. If the hard drive is still inaccessible after booting to a diskette and MBR Security is enabled, you may try restoring the previously saved MBR image. To do so, enter Computer Setup and select Security > Restore Master Boot Record. Run Computer Setup and enable the hard drive entry in the Storage > Boot Order list. If attempting to boot from an IDE hard drive, ensure it is attached as Primary Device 0. If attempting to boot from a SATA hard drive, ensure it is attached to SATA 0. Enter Computer Setup and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry. Troubleshooting Guide www.hp.com 2-17

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Troubleshooting Guide
www.hp.com
2–17
Troubleshooting Without Diagnostics
Nonsystem disk/NTLDR
missing message.
(continued)
System files missing or
not properly installed.
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. Check the hard drive format
using Fdisk:
If NFTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
Replace the MBR image.
3. If the hard drive is still
inaccessible after booting to a
diskette and MBR Security is
enabled, you may try restoring
the previously saved
MBR image. To do so, enter
Computer Setup and select
Security > Restore Master
Boot Record
.
Hard drive boot has
been disabled in
Computer Setup.
Run Computer Setup and enable the
hard drive entry in the
Storage >
Boot Order
list.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
If attempting to boot from an IDE
hard drive, ensure it is attached as
Primary Device 0. If attempting to
boot from a SATA hard drive, ensure
it is attached to SATA 0.
Bootable hard drive's
controller is not listed
first in the Boot Order.
Enter Computer Setup and select
Storage > Boot Order
and
ensure the bootable hard drive's
controller is listed immediately under
the
Hard Drive
entry.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution