HP DesignJet T1600 User Guide - Page 7

Lines are blurred

..................................................................................................................................................................

168

Line lengths are inaccurate

................................................................................................................................................

168

Image Diagnostics Print

......................................................................................................................................................

169

If you still have a problem

..................................................................................................................................................

172

16

Troubleshooting ink cartridge and printhead issues

...................................................................................................................

173

Cannot insert an ink cartridge

...........................................................................................................................................

174

Ink cartridge status messages

..........................................................................................................................................

174

Cannot insert the printhead

...............................................................................................................................................

174

The front-panel display recommends reseating or replacing the printhead

.............................................................

174

Clean the printhead

.............................................................................................................................................................

175

Align the printhead

..............................................................................................................................................................

175

Printhead status messages

...............................................................................................................................................

176

17

Troubleshooting general printer issues

.........................................................................................................................................

177

Printer does not print

..........................................................................................................................................................

178

Front panel fails to initialize

...............................................................................................................................................

178

Printer seems slow

..............................................................................................................................................................

179

Communication failures between computer and printer

..............................................................................................

179

Cannot access the Embedded Web Server

......................................................................................................................

179

Cannot access the network folder

....................................................................................................................................

180

Cannot connect to the Internet

.........................................................................................................................................

180

Web Services issues

............................................................................................................................................................

180

Automatic file system check

..............................................................................................................................................

180

Alerts

......................................................................................................................................................................................

181

18

Front-panel error messages

............................................................................................................................................................

182

System error log

..................................................................................................................................................................

182

19

HP Customer Care

.............................................................................................................................................................................

183

Introduction

..........................................................................................................................................................................

184

HP Professional Services

....................................................................................................................................................

184

Customer Self Repair

..........................................................................................................................................................

185

Contact HP Support

.............................................................................................................................................................

185

20

Printer specifications

.........................................................................................................................................................................

187

Functional specifications

....................................................................................................................................................

188

Mobile printing specifications

............................................................................................................................................

190

Physical specifications

........................................................................................................................................................

190

Memory specifications

........................................................................................................................................................

190

ENWW

vii

HP DesignJet T1600 User Guide - Page 7

Cannot access the Embedded Web Server, HP Professional Services

Page 7 highlights

Section	Page
Introduction	9
Welcome to your printer	10
Printer models	10
Safety precautions	11
General safety guidelines	11
Electrical shock hazard	11
Fire hazard	12
Mechanical hazard	12
Heavy paper hazard	13
Ink handling	13
Warnings and cautions	13
Warning labels	13
Main components	14
Front view	14
Rear view	15
Turn the printer on and off	15
Front panel	17
Dim mode	18
Sleep mode	19
Change the language of the front-panel display	19
Change system options	19
HP Utility	20
HP Print Preview	20
Embedded Web Server	21
Demo prints	21
Configure your printer	22
Connect the printer to your network	22
Modify network configuration	22
Install your printer under Windows	23
Uninstall the printer software under Windows	23
Connect a computer to the printer by network (Mac OS X)	23
Set up printer services	23
Verify printer connection to HP	24
Enable email printing with HP ePrint	24
HP ePrint job policies	25
Configure ePrint connectivity service	25
Configure firmware updates	25
LDAP Configure the email address book	25
Email lookup	25
Information needed before starting	26
Address book setup	26
Configure a network folder	27
Control access to the printer	33
Manage printer security with HP Connected	33
Embedded Web Server security settings	33
LDAP – sign-in server	33
Information needed before starting	33
Setup	33
Front-panel security settings	34
Require account ID	35
Drivers	35
Specific Windows drivers	35
HP Universal Print Driver configuration tool	35
Set Windows driver preferences	36
Change the graphic language setting	36
Mobile printing	37
Accessibility	37
Front panel	37
Embedded Web Server	37
Other sources of information	38
Paper handling	39
General advice	40
Load a roll onto the spindle	41
Load a roll into the printer	43
Unload a roll	46
Quick procedure with paper on the roll	46
Front panel procedure with paper on the roll	47
Load a single sheet	47
The stacker	50
Manual printing with the stacker open	50
The basket	52
View information about the paper	52
Paper presets	52
To install a downloaded paper preset	53
Printing paper info	53
Move the paper	54
Maintain paper	54
Change the drying time	54
Turn the automatic cutter on and off	55
Clean cut	55
Working with two rolls (T1600dr only)	56
Advantages of a multiroll printer	57
How the printer allocates jobs to paper rolls	57
Networking	59
Introduction	60
Control network protocols	60
Enable or disable network protocols	60
Front-panel menu items	60
Link configuration methods	63
Troubleshooting	64
IO Configuration card	64
Reset network parameters	64
Link troubleshooting	65
Communication failures between computer and printer	66
Cannot access the Embedded Web Server	66
Cannot access the printer from the HP Utility	66
Print jobs take too much time to be received by the printer	67
Printing	68
Introduction	69
Print from a USB flash drive	69
Print from the network folder	70
Print from a computer using a printer driver	71
Advanced print settings	72
Select print quality	72
Select paper size	73
Custom paper sizes	74
Select margin options	75
Print on loaded paper	76
Rescale a print	76
Change the treatment of overlapping lines	76
Preview a print	77
Print a draft	77
High-quality printing	78
If you have a high-resolution image	78
Print in gray shades	78
Print with crop lines	78
Use paper economically	78
Nest jobs to save roll paper	79
When does the printer try to nest pages?	79
What pages can be nested?	79
Which pages qualify for nesting?	80
How to turn nesting on and off	80
How long does the printer wait for another file?	81
Use ink economically	81
Protect a paper type (T1600dr only)	81
Unattended printing/overnight printing	81
Mobile printing	83
Introduction	84
Print from Android	84
Print from Chrome OS	84
Print and share from the HP Smart App	85
Print by email (HP ePrint)	85
Mobile specifications	85
Job queue management	86
Job queue in the front panel	87
Job queue actions	88
Pause the job queue	88
Reprint	89
Print next	89
Select when to print a job	89
See job details	89
Roll policies	89
Solve paper mismatch	90
Job queue options	90
Default printing preferences	91
Job deletion	91
Job queue in the Embedded Web Server or HP DesignJet Utility	91
Job queue page	91
Prioritize a job in the queue	92
Delete a job from the queue	92
Reprint a job in the queue	93
Job status messages	93
Reactivate a job on hold	94
Color management	95
Introduction	96
How colors are represented	96
A summary of the color management process	96
Color calibration	96
Color management from printer drivers	98
Color management options	98
Color options	98
Printing in color	98
Printing in grayscale	99
Printing in pure black and white	99
HP Professional PANTONE Emulation	99
Default color spaces	99
Default RGB source profiles	100
Default CMYK source profiles	100
Color management from the front panel	100
Practical printing examples	101
Print a draft for revision with the correct scale	102
Using Adobe Acrobat	102
Print a PDF multipage job from Adobe Acrobat Reader or Adobe Acrobat Pro	103
Using a raster driver	103
Using a PostScript driver	103
Using a PDF driver	104
Print a document with the correct colors	105
Using Adobe Acrobat Reader	105
Using Adobe Acrobat Pro	107
Using Adobe Photoshop	111
Print a project	112
Using Autodesk AutoCAD	112
Using clip contents by margins	115
Print a presentation	115
Using Autodesk AutoCAD	115
Using Adobe Photoshop	118
Print and scale from Microsoft Office	119
Using Microsoft PowerPoint	119
Using Microsoft Project	120
Using Microsoft Excel	122
Retrieving printer usage information	123
Get printer accounting information	123
Check usage statistics	123
Check usage from the front panel	123
Check usage from the Embedded Web Server	125
Check usage statistics for a job	125
Check cost assignment	127
Handling ink cartridges and printhead	128
About the ink cartridges	129
Check the ink cartridges status	129
HP Utility procedures	129
Remove an ink cartridge	129
Insert an ink cartridge	130
About the printhead	132
Check the printhead status	132
Remove the printhead	133
Insert the printhead	136
Storage of anonymous usage information	139
Safe mode	139
Maintaining the printer	140
Check printer status	141
Clean the exterior of the printer	141
Maintain the ink cartridges	141
Move or store the printer	141
Update the firmware	142
Automatic firmware updates	142
Manual firmware updates	142
Update the software	143
Printer maintenance kits	143
Secure File Erase	143
Disk Wipe	144
Supplies and accessories	145
How to order supplies and accessories	146
Order ink supplies	146
Order paper	146
Order accessories	149
Introduction to the accessories	150
PostScript Upgrade	150
Spindle	150
3-in Spindle Adaptor Kit	150
Troubleshooting paper issues	151
Paper cannot be loaded successfully	152
Unsuccessful roll load issues	152
Unsuccessful sheet load	152
Paper loading error messages	153
Paper type is not in the driver	153
Glossy paper	153
Matte paper	153
General-purpose paper	153
Black ink is easily removed when touched	154
After printing, the paper has wrinkles or there is too much ink	154
Printer printed on the wrong paper type	154
Automatic cut not available	154
On hold for paper	154
Which criteria are used to decide on which roll a job will be printed?	155
When is a job put on hold for paper?	155
If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?	155
I don’t like jobs being put on hold for paper. Can I prevent it?	155
My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...	155
The paper has jammed in the print platen	155
The paper has jammed in the stacker	160
The printer reports unexpectedly that the stacker is full	160
A strip stays on the output tray and generates jams	161
Printer displays out of paper when paper is available	161
Prints do not fall neatly into the basket	161
Sheet stays in the printer when the print has been completed	161
Paper is cut when the print has been completed	161
Cutter does not cut well	161
Roll is loose on the spindle	161
Recalibrate the paper advance	162
Recalibrating the paper advance procedure	162
Return to default calibration	163
Troubleshooting print-quality issues	164
General advice	166
Horizontal lines across the image (banding)	166
Whole image is blurry or grainy	167
Paper is not flat	168
Print is scuffed or scratched	168
Ink marks on the paper	169
Horizontal smears on the front of coated paper	169
Ink marks on the back of the paper	169
Black horizontal lines on yellow background	169
Black ink comes off when you touch the print	170
Edges of objects are stepped or not sharp	170
Edges of objects are darker than expected	170
Horizontal lines at the end of a cut sheet print	170
Vertical lines of different colors	171
White spots on the print	171
Colors are inaccurate	171
Colors are fading	172
Image is incomplete (clipped at the bottom)	172
Image is clipped	172
Some objects are missing from the printed image	173
Lines are too thick, too thin or missing	174
Lines appear stepped or jagged	174
Lines print double or in the wrong colors	175
Lines are discontinuous	175
Lines are blurred	176
Line lengths are inaccurate	176
Image Diagnostics Print	177
Corrective action	179
If you still have a problem	180
Troubleshooting ink cartridge and printhead issues	181
Cannot insert an ink cartridge	182
Ink cartridge status messages	182
Cannot insert the printhead	182
The front-panel display recommends reseating or replacing the printhead	182
Clean the printhead	183
Align the printhead	183
Printhead status messages	184
Troubleshooting general printer issues	185
Printer does not print	186
Front panel fails to initialize	186
Printer seems slow	187
Communication failures between computer and printer	187
Cannot access the Embedded Web Server	187
Cannot access the network folder	188
Cannot connect to the Internet	188
Web Services issues	188
Automatic file system check	188
Alerts	189
Front-panel error messages	190
System error log	190
HP Customer Care	191
Introduction	192
HP Professional Services	192
HP Support Center	192
Download printer software	192
HP Care Packs and Warranty Extensions	192
Customer Self Repair	193
Contact HP Support	193
Telephone number	194
Printer specifications	195
Functional specifications	196
Mobile printing specifications	198
Physical specifications	198
Memory specifications	198
Power specifications	199
Environmental specifications	199
Acoustic specifications	199
Glossary	200