HP Designjet 2800/3800cp Service Manual - Page 38

Important Information on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may not need replacing), check which firmware revision the printer is using or check if a service note deals with this particular problem. Some problems which occurred in earlier firmware releases may have been solved in later revisions. So if there is a new firmware revision then update the Flash SIMM before replacing any parts. Refer to page 1-3 for information on how to upgrade the firmware revision. Refer to Chapter 7 for the part number of the Flash SIMM. System Error: 0000D8 XXXXXXXX Problem Description: Library Error. Corrective Action: Refer to System Error Code 07xxxx. System Error: Problem Description: Corrective Action: 010020 The Checksum read on the Flash SIMM is incorrect. Try the following: D Reseat the Flash SIMM. D Replace the Flash SIMM. D Replace the Electronics Module ' page 8-6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-3