HP DeskJet Ink Advantage 3700 User Guide - Page 96

Solve a problem, Light behavior, Cause and Solution, Ink Level, Alert, Resume

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Light behavior Cause and Solution One of the Ink Level icons is blinking with no segment, the Ink One of the following might have occurred. Alert light is on, and the Resume light is blinking. - Both cartridges are missing. - Both cartridges are installed improperly, or still have plastic tape on them. - Both cartridges are incompatible or damaged. Try the following solutions to solve the problem. - If the corresponding cartridge is newly installed, it might be counterfeit or previously used. Refer to the message in the HP printer software for more information. - If the corresponding cartridge is not newly installed, it is very low on ink. Press the Resume button ( ) to continue printing, and replace the cartridge when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace cartridges on page 50. Both Ink Level icons are blinking with no segment, the Ink Alert light is on, and the Resume light is blinking. One of the following might have occurred. - The counterfeit or previously used cartridges are installed. - Both of the cartridges are very low on ink. Try the following solutions to solve the problem. - If the cartridges are newly installed, they might be counterfeit or previously used. Refer to the message in the HP printer software for more information. - If the cartridges are not newly installed, they are very low on ink. Press the Resume button ( ) to continue printing, and replace the cartridges when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace cartridges on page 50. 92 Chapter 8 Solve a problem ENWW

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Light behavior
Cause and Solution
One of the
Ink Level
icons is blinking with no segment, the
Ink
Alert
light is on, and the
Resume
light is blinking.
One of the following might have occurred.
—
Both cartridges are missing.
—
Both cartridges are installed improperly, or still have
plastic tape on them.
—
Both cartridges are incompatible or damaged.
Try the following solutions to solve the problem.
—
If the corresponding cartridge is newly installed, it might
be counterfeit or previously used. Refer to the message
in the HP printer software for more information.
—
If the corresponding cartridge is not newly installed, it is
very low on ink. Press the
Resume
button (
) to
continue printing, and replace the cartridge when the
print quality is no longer acceptable. For information
about how to replace cartridges, see
Replace cartridges
on page
50
.
Both
Ink Level
icons are blinking with no segment, the
Ink
Alert
light is on, and the
Resume
light is blinking.
One of the following might have occurred.
—
The counterfeit or previously used cartridges are
installed.
—
Both of the cartridges are very low on ink.
Try the following solutions to solve the problem.
—
If the cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in
the HP printer software for more information.
—
If the cartridges are not newly installed, they are very
low on ink. Press the
Resume
button (
) to continue
printing, and replace the cartridges when the print
quality is no longer acceptable. For information about
how to replace cartridges, see
Replace cartridges
on page
50
.
92
Chapter 8
Solve a problem
ENWW