HP DeskJet Ink Advantage 5640 User Guide - Page 85

All HP Contacts, Print, Hewlett-Packard, Applications, Align, All Settings, Information and Support

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problems. If prompted, select your country/region, and then click All HP Contacts for information on calling for technical support. To improve print quality 1. Make sure you are using original HP cartridges. 2. Make sure you have selected the appropriate paper type and print quality in the Print dialog. 3. Check the estimated ink levels to determine if the cartridges are low on ink. Consider replacing the print cartridges if they are low on ink. 4. Align the printer cartridges To align print cartridges from the software a. Load Letter or A4 plain, white paper in the paper tray. b. Open HP Utility. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. c. Select the HP DeskJet Ink Advantage 5640 series from the list of devices at the left of the window. d. Click Align. e. Click Align and follow the on-screen instructions. f. Click All Settings to return to the Information and Support pane. 5. Print a test page. To print a test page a. Load Letter or A4 plain, white paper in the paper tray. b. Open HP Utility. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. c. Select the HP DeskJet Ink Advantage 5640 series from the list of devices at the left of the window. d. Click Test Page. e. Click the Print Test Page button, and follow the on-screen instructions. Check the test page for jagged lines in the text or streaks in the text and colored boxes. If you are seeing jagged lines, or streaks, or no ink in portions of the boxes, then automatically clean the cartridges. 6. If the diagnostic page shows steaks or missing portions of the text or colored boxes, clean the print cartridges automatically. ENWW Printing issues 79

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problems. If prompted, select your country/region, and then click
All HP Contacts
for information on
calling for technical support.
To improve print quality
1.
Make sure you are using original HP cartridges.
2.
Make sure you have selected the appropriate paper type and print quality in the
Print
dialog.
3.
Check the estimated ink levels to determine if the cartridges are low on ink.
Consider replacing the print cartridges if they are low on ink.
4.
Align the printer cartridges
To align print cartridges from the software
a.
Load Letter or A4 plain, white paper in the paper tray.
b.
Open HP Utility.
NOTE:
HP Utility is located in the
Hewlett-Packard
folder in the
Applications
folder at the top
level of the hard disk.
c.
Select the HP DeskJet Ink Advantage 5640 series from the list of devices at the left of the window.
d.
Click
Align
.
e.
Click
Align
and follow the on-screen instructions.
f.
Click
All Settings
to return to the
Information and Support
pane.
5.
Print a test page.
To print a test page
a.
Load Letter or A4 plain, white paper in the paper tray.
b.
Open HP Utility.
NOTE:
HP Utility is located in the
Hewlett-Packard
folder in the
Applications
folder at the top
level of the hard disk.
c.
Select the HP DeskJet Ink Advantage 5640 series from the list of devices at the left of the window.
d.
Click
Test Page
.
e.
Click the
Print Test Page
button, and follow the on-screen instructions.
Check the test page for jagged lines in the text or streaks in the text and colored boxes. If you are
seeing jagged lines, or streaks, or no ink in portions of the boxes, then automatically clean the
cartridges.
6.
If the diagnostic page shows steaks or missing portions of the text or colored boxes, clean the print
cartridges automatically.
ENWW
Printing issues
79