HP Deskjet 610/612c (English International) User's Guide - C6450-90002 - Page 13

English • Norway • Philippines • Poland • Portugal • Russia • Singapore • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • United Kingdom • U.S. • Venezuela 47 (0)22 116299 65 272 5300 48 22 37 50 65 351 (0) 144 17 199 7095 923 50 01 65 272 5300 34 (9) 02321 123 46 (0)8 6192170 41 (0)84 8801111 886 2-2717-0055 (66-2) 661 4011 90 1 224 59 25 44 (0) 171 512 5202 (900) 555-1500 58 2 239 5664 Before placing a call for help, please make sure that: • You have checked the setup poster and the HP Toolbox for installation troubleshooting tips. • You are seated in front of your computer with your printer nearby. • You have the following information available: - The printer's serial number (the label is on the back of the printer). - The printer's model number (the label is on the front of the printer). - The model of the computer. - The version of the printer driver and software program (if applicable). After the warranty • You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is always available for free!) • For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician. • For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. • If during your phone call, it is determined that your printer requires repair, and you are within your printer's hardware warranty period, HP will pay for your phone charges. Extended Warranty Options If you would like to extend your printer coverage beyond the factory warranty period, you have the following options. • Consult your HP dealer to get extended coverage. • If your HP dealer does not offer service contracts, please call Hewlett-Packard directly and ask about our service agreement offering. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For service agreements outside the U.S. and Canada, contact your local HP Sales Office. A note about letters If you need help from a technical support person, we recommend that you call us while you're in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately! 12