HP Deskjet 650c HP DeskJet 656C Series Printer - (English) Windows Quick Refer - Page 10

language 1 UserGuide_QuickRef.book Page 6 Tuesday, May 15, 2001 4:34 PM contacting hp customer care HP Customer Care provides expert advice on using your HP Deskjet or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use quick help. 2. Access HP e-support. Use your Internet connection any time to: • Check HP's Web support pages for product help • Read the HP user community forum messages or post a question • Send HP an email For more information, see "hp esupport" on page 6. 3. Contact HP support by phone during hours of operation. For more information see "hp support by phone" on page 7. Support options and availability vary by product, country/region, and language. hp e-support HP e-support offers online support as long as you own your HP Deskjet. Get instant access to support information, helpful printing tips, and the latest updates for your printer software (also referred to as the printer driver)-24 hours a day, seven days a week, at no cost to you. hp support Websites If you have access to the Internet, you can obtain a wide variety of information about your printer. Visit our Website for the latest printer software and support information at: www.hp.com/go/support. If English is not your primary language, visit the following Website and select your language: www.hp.com/ cposupport/loc/regional.html. hp support email One-to-one email gives direct answers to your questions from an HP service technician. Email support is a great way to ask technical questions or obtain an answer that is tailored to your specific need. Enter your question on a Web form and receive an email reply. Responses are normally provided within 48 hours, excluding holidays. 6