HP Deskjet 650c HP DeskJet 656C Series Printer - (English) Windows Quick Refer - Page 12

UserGuide_QuickRef.book Page 8 Tuesday, May 15, 2001 4:34 PM language 1 before placing a call Before placing a call for help, try these other free support options: • quick help • quick start setup poster • HP e-support If you cannot solve the problem using these resources, call an HP service technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. HP needs the following information to assist you: • The printer's model number (the label is on the front of the printer). • The printer's serial number (the label is on the bottom of the printer). • The computer's operating system. • The version of the printer driver (also referred to as the printer software). • Messages displayed at the time the situation occurred. • Answers to these questions: Has this situation happened before? Can you re-create it? When did this happen? Did you add any new hardware or software around the time this situation began? support phone numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below. If the phone number for your region is not listed, please refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html. for this region... Africa/Middle East Argentina (Buenos Aires) Argentina (Outside Buenos Aires) Australia Austria Belgium (Dutch) Belgium (French) Brazil, inside Greater Sao Paulo Brazil, outside Greater Sao Paulo Canada Chile China Colombia Czech Republic Denmark Finland France Germany use this phone number... 41 22 780 71 11 11 4778 8380 0810 555 5520 03 8877 8000 0660 6386 02 626 8806 02 626 8807 11 3747 7799 11 4197 4998 0800 15 7751 0800 13 0999 905 206 4663 800 36 0999 010 6564 5959 9 800 91 9477 02 471 7327 39 29 4099 0203 47 288 01 43 62 34 34 0180 52 58 143 (24 PF/min) 8