HP ENVY 15-bq000 Maintenance and Service Guide - Page 45

Memory modules are designed with a notch to prevent incorrect insertion.

Page 45 highlights

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion. Reverse this procedure to install a memory module. Component replacement procedures 37

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2.
Spread the retaining tabs
(1)
on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
3.
Remove the memory module
(2)
by pulling the module away from the slot at an angle.
NOTE:
Memory modules are designed with a notch to prevent incorrect insertion.
Reverse this procedure to install a memory module.
Component replacement procedures
37