HP ENVY 15-j185nr HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC
HP ENVY 15-j185nr Manual
View all HP ENVY 15-j185nr manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ENVY 15-j185nr manual content summary:
- HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 1
HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service Guide - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 6
vi Safety warning notice - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 7
...10 Keys ...11 Lights ...12 TouchPad ...13 Left side ...13 Right side ...15 Bottom ...16 Labels ...17 3 Illustrated parts catalog ...19 Computer major components ...19 for Customer Self-Repair parts 40 Component replacement procedures 40 Battery ...41 Service door ...42 mSATA SSD ...43 vii - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 8
46 Memory module ...48 6 Removal and replacement procedures for Authorized Service Provider parts 51 Component replacement procedures 51 RTC battery version 96 Downloading a BIOS update 97 Using HP PC Hardware Diagnostics (UEFI 97 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 9
System Diagnostics 102 9 Specifications ...103 Computer specifications ...103 15.6 inch (39.80 cm) display specifications 104 Hard drive the HP Recovery partition (select models only 108 Using HP Recovery media to recover 109 Changing the computer boot order 109 Removing the HP Recovery - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 10
x - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 11
1 Product description Category Product Name Processors Description HP ENVY 15 Notebook PC HP ENVY TouchSmart 15 Notebook PC ● AMD® A10-5750M 2.50 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0 MB L2 cache, DDR3, quad core, 35 W) ● AMD A8-5550M 2.10 GHz processor (turbo up to 3.10 GHz; 1600 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 12
processor (SC turbo up to 3.80 GHz; 1600 MHz FSB, 8.0 MB L3 cache, 47 W) ● Intel Quad Core i7-4800MQ 2.70 GHz processor (SC turbo up to 3.70 GHz; 1600 MHz FSB, 6.0 MB L3 cache, 47 W) ● Intel Quad Core i7-4702MQ 2.20 GHz processor (SC turbo up to 3.20 GHz; 1600 MHz FSB, 6.0 MB L3 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 13
an AMD A10 processor) ● AMD Radeon HD 8750M + HD 8550G dual graphics with AMD discrete graphics (only on computer models equipped with an AMD A8 processor) ● AMD Radeon HD 8750M + HD 8450G dual graphics with AMD discrete graphics (only on computer models equipped with an AMD A6 processor) Support - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 14
) Panel Description Computer models equipped with an AMD processor Internal graphics: ● Intel HD Graphics 4600 on computer models equipped with a Quad Core processor Switchable Discrete Graphics: ● nVidia N14P-GT GeForce 750M with 4096 MB of dedicated video memory (256 MB×16 DDR3 1 GHz×8PCs - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 15
thickness Support for Serial ATA /Support for mSATA Support for HP 3D Drive Guard hard drive protection Support for the Support for 24 GB mSATA SSD (not available on computer models equipped with 16834 MB or 12288 MB system memory or with a 256 GB or 512 GB SSD) Computer models equipped with an AMD - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 16
AMD processor Quad speakers √ Subwoofer Dual array digital microphones with appropriate beam-forming, echocancellation, noise-suppression software HD Audio Beats Audio Integrated HP display assembly Compatible with Miracast -certified devices Support for the following WLAN formats: ● - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 17
2.20 Ah, Li-ion battery Support for the following: ● Security cable lock ● Fingerprint reader with Digital Persona software (select models only) ● HP SimplePass (only available on computer models equipped with a fingerprint reader) Computer models equipped with an AMD processor √ √ √ √ √ Computer - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 18
) Operating system Serviceability Description ● Intel AT-p Ready Preinstalled: Windows 8.1 Ubuntu Linux End user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive ● Memory modules (expansion and primary) ● WLAN module ● mSATA SSD Computer models equipped with an AMD processor - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 19
sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Records video and takes still photographs. (5) WLAN DSL or cable) (purchased separately), high-speed internet service purchased from an Internet service provider, and a wireless router (purchased separately). *The - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 20
Buttons and speakers Item (1) (2) (3) Component Power button Speakers (2) Fingerprint reader (select models only) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 21
Keys Item (1) (2) (3) (4) (5) (6) Component esc key fn key Operating system key Action keys num lk key Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 22
Lights Item (1) Component Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) Fingerprint reader light 12 Chapter 2 External component identification Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 23
Left TouchPad button Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Item - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 24
devices and provide enhanced USB power performance. Reads data from and writes data to digital memory cards such as Secure Digital (SD). ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● White: The computer is on. ● Blinking white - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 25
headset microphone. This jack does not support optional microphone-only devices. WARNING! device cable has a 4conductor connector that supports both audio-out (headphone) and audio adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 26
Service door Battery bay Vents (3) Battery release latch HP Triple Bass Reflex Subwoofer Speakers (2) Description Provides access to the hard drive bay, the WLAN module slot, and the memory functionality, and then contact support through Help and Support. Holds the battery. Enables airflow to cool - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 27
when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door. For - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 28
Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 29
3 Illustrated parts catalog Computer major components Computer major components 19 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 30
webcamera/microphone module and wireless antenna cables): 15.6 inch (39.80 cm), BrightView, FHD, LED, TouchSmart touchscreen display assembly 720550-001 15.6 inch (39.80 cm), BrightView, HD, LED, TouchSmart touchscreen display assembly 720549-001 15.6 inch (39.80 cm), BrightView, FHD, LED - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 31
cable For use on computer models equipped with an Intel processor and a graphics subsystem with discrete memory Connector board (includes 2 cables): For use on computer models equipped with an AMD processor For use on computer models equipped with an Intel processor and a graphics subsystem with - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 32
material) 746449-001 For use on computer models equipped with UMA memory, the Intel HM87 chipset, and the Windows Standard operating system (includes replacement thermal material): AMD A10-5750M 2.50 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0MB L2 cache, DDR3, quad core, 35 W) 713548 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 33
(14) (15) (16) (17) (18) (19) Component Spare part number AMD A8-5550M 2.10 GHz processor (turbo up to 3.10 GHz; 1600 MHz FSB, 4.0- MB 713551-001 L2 cache, DDR3, quad core, 35 W) AMD A6-5350M 2.90 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 1.0- MB 713550-001 L2 cache, DDR3, dual core, 35 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 34
memory or with a 256 GB or 512 GB SSD) 24 GB 720564-001 Memory 5400 rpm, 9.5 mm (for computer models equipped with an AMD processor) 669300-001 500 GB, 5400 rpm, 7.0 mm 683802 Battery: 6 cell, 62 Wh, 2.80 Ah, Li-ion battery 710417-001 6 cell, 47 Wh, 2.20 Ah, Li-ion battery 710416-001 Service - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 35
/microphone module (includes webcam/microphone module cable and double-sided adhesive) 720273-001 Display panel: 15.6 inch (39.80 cm), BrightView, FHD, LED, non-touchscreen display panel 720557-001 15.6 inch (39.80 cm), BrightView, HD, LED, non-touchscreen display panel 720556-001 Display - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 36
): 1.5 TB, 5400 rpm, 9.5 mm 1 TB, 5400 rpm, 9.5 mm 750 GB, 5400 rpm, 9.5 mm 640 GB, 5400 rpm, 9.5 mm (for use on computer models with an AMD processor) 500 GB, 5400 rpm, and 7.0 mm 1 TB, 5400 rpm, +8 GB NAND hybrid, 9.5 mm 750 GB, 5400 rpm, +8 GB NAND hybrid, 9.5 mm 500 GB, 5400 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 37
not available on computer models equipped with 16834 MB or 12288 MB system memory or with a 256 GB or 512 GB SSD) 24 GB Spare part computer models equipped with 714657-001 an Intel processor 90 W HP Smart AC adapter (PFC, 4.5 mm) 710413-001 90 W HP Smart AC adapter (PFC EM, 4.5 mm) for use on - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 38
) NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 720545-001. RTC battery for use on computer models equipped with an AMD processor External DVD±RW Double-Layer with SuperMulti Drive 640 GB, 5400 rpm, SATA, 9.5 mm hard drive for use on computer - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 39
, Li-ion battery Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter (for use on computer models with an Intel processor, select models only) AMD A10-5750M 2.50 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0 MB L2 cache, DDR3, quad core, 35 W) AMD A4-5150M 2.70 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 40
Spare part number 720242-051 720242-061 720244-001 720244-031 720244-041 720244-051 720244-061 720244-071 720244-131 720244-141 720244-151 720244-161 720244-171 720244-251 720244-281 720244-291 720244-A41 720244-AB1 720244-AD1 720244-B31 720244-BG1 720244-DB1 720244-DH1 Description Keyboard with - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 41
battery lock latch, battery 15.6 inch (39.80 cm), BrightView, FHD, LED, TouchSmart touchscreen display assembly (includes webcamera/microphone module and wireless antenna cables) 15 memory (includes 2 cables) Service door 15.6 inch (39.80 cm), BrightView, HD, LED, non-touchscreen display panel 15 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 42
Professional operating system (includes replacement thermal material) System board for use on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows Standard operating system (includes replacement thermal material) System board for use on computer - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 43
-001 746449-501 Description Connector board for use on computer models equipped with an Intel processor and a graphics subsystem with discrete memory (includes 2 cables) Intel Quad Core i7-4700MQ 2.40 GHz processor (SC turbo up to 3.40 GHz; 1600 MHz FSB, 6.0 MB L3 cache, 47 W; includes replacement - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 44
749752-601 749753-001 749753-501 749753-601 749761-001 749762-001 Description System board for use on computer models equipped with UMA memory, the Intel HM87 chipset, and the Windows Professional operating system (includes replacement material) Hard drive, 1.5 TB 5400 RPM SATA RAW 9.5 mm (select - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 45
Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind parts. Apply pressure only at the points designated in the maintenance instructions. Tools required 35 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 46
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during may function normally for a while, then degrade in the internal layers, reducing its life expectancy. 36 Chapter 4 Removal and replacement procedures preliminary requirements - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 47
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 48
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 49
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 50
program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your as 4 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 51
: WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 52
the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41). 1. Using a small Phillips screwdriver, loosen the Phillips PM2.0×4.0 captive screw (1) that secures the service door to the computer. 2. Lift the rear edge of the - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 53
by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). Remove the mSATA SSD: 1. Identify the mSATA SSD (1). 2. Remove the Phillips PM2.0×2.5 screw - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 54
country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 55
3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). Remove the WLAN module: 1. Identify the WLAN module (1). 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 56
GB, 5400 rpm, 9.5 mm 640 GB, 5400 rpm, 9.5 mm (for use on computer models with an AMD processor) 500 GB 5400 rpm 9.5 mm 1 TB, 5400 rpm, +8 GB NAND hybrid, 9.5 mm 750 GB from the computer. 4. Remove the battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). Remove - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 57
3. Lift up on the hard drive tab (4) to remove the hard drive from the hard drive bay. 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Position the hard drive with the connector toward you. b. Disconnect the hard drive connector cable (1) from the hard drive. c. - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 58
BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 59
the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). Remove the memory module: 1. Lift the left edge of the memory - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 60
3. Remove the memory module (2) by pulling the module away from the slot at an angle. Reverse this procedure to install a memory module. 50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 61
devices from the computer. 4. Remove the battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). Remove the RTC battery: NOTE: If the computer is equipped with an AMD processor, complete steps 1 through 3 to remove the RTC battery. If the computer is equipped with - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 62
the RTC battery. NOTE: Step 4 applies only to computer models equipped with an Intel processor. 4. Use a thin, non-conductive tool (1) to remove the disc cell RTC battery (2) from the socket on the system board. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 63
the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41). 5. Remove the service door (see Service door on page 42). 6. Remove the mSATA SSD (see mSATA SSD on page 43). 7. Remove the hard drive - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 64
Remove the following screws: (1) Two Phillips PM2.5×4.5 screws under the front edge of the service door (2) Three Phillips PM2.5×3.0 screws in the hard drive bay (3) Seven Phillips PM1.5×2.0 screws in the battery bay 4. Remove the base enclosure. 54 Chapter 6 Removal and replacement procedures for - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 65
15.6 inch (39.80 cm), BrightView, FHD, LED, TouchSmart touchscreen display assembly 15.6 inch (39.80 cm), BrightView, HD, LED, TouchSmart touchscreen display assembly 15 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 66
4. Release the display panel cable and the webcam/microphone module cable from the clips and routing channel built into the right rear speaker (7). 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 67
5. Remove the following screws that secure the display assembly to the top cover: (1) Three Phillips PM2.5×4.5 screws (two on the left hinge, one on the right hinge) (2) One Phillips PM2.5×6.5 screw on the right hinge (3) One Phillips PM2.0×2.5 screw securing the ground loop on the right hinge 6. - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 68
sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 69
c. Remove the display bezel (4). The display bezel is available using spare part number 720535-001. 9. If it is necessary to replace the display hinge cover: a. Remove the four Phillips PM2.0×2.9 screws (1) that secure the display hinge covers to the display enclosure. b. Remove the display hinge - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 70
The display panel is available using spare part numbers 720557-001 (15.6 inch (39.80 cm), BrightView, FHD, LED, non-touchscreen display panel) and 720556-001 (15.6 inch (39.80 cm), BrightView, HD, LED, non you. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 71
b. Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel. c. Remove the display panel cable. The display panel cable is available using spare part number 720536-001. 12. If it is necessary to - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 72
antenna cables from the clips (1) and routing channel built into the right edge of the display enclosure. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 73
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 74
Spare part number For use on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows Professional operating system 720578-601 For use on Linux operating system 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 75
, the Intel HM87 chipset, and the Linux 746449-001 operating system (includes replacement material) For use on computer models equipped with UMA memory, the Intel HM87 chipset, and the Windows Standard operating system (includes replacement material) 746449-501 For use on computer models equipped - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 76
the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. defective system board and installed on the replacement system board: ● Memory module (see Memory module on page 48) ● Heat sink (see Heat sink on - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 77
Remove the system board: 1. Disconnect the following cables from the system board: (1) Fingerprint reader board ribbon cable (2) Connector board cable (3) Connector board ribbon cable (4) Power connector cable (5) Display panel ribbon cable (6) Webcam/microphone module cable (7) Wireless antenna - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 78
2. Disconnect the following cables from the system board: (1) Rear speaker cable (2) Subwoofer cable (3) Front speaker cable (4) TouchPad ribbon cable (5) Keyboard ribbon cable (6) Power button board ribbon cable 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 79
3. Remove the nine Phillips PM2.0×2.9 screws that secure the system board to the top cover. 4. Lift the left side of the system board (1) until it rests at an angle. 5. Remove the system board (2) by sliding it up and to the left an angle. Reverse this procedure to install the system board. - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 80
the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) 3 apply to computer models equipped with an AMD processor and a graphics subsystem with discrete memory. 2. Following the 1 through 7 sequence stamped - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 81
side to side to detach it. NOTE: Steps 4 and 5 apply to computer models equipped with an Intel processor and a graphics subsystem with discrete memory. 4. Following the 1 through 8 sequence stamped into the heat sink, loosen the eight Phillips PM2.0×11.0 captive screws (1) that secure the heat sink - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 82
to move the heat sink from side to side to detach it. NOTE: Steps 6 and 7 apply to computer models equipped with a graphics subsystem with UMA memory. 6. Following the 1 through 4 sequence stamped into the heat sink, loosen the four Phillips PM2.0×11.0 captive screws (1) that secure the heat sink to - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 83
sink, processor, and system board spare part kits. 1. Clean and then replace the thermal paste used on the processor (1) and the heat sink section (2) that services it. 2. If the heat sink has a graphics subsystem chip (3) and the heat sink section (4) that - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 84
74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 85
NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number AMD A10-5750M 2.50 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 4.0- MB L2 cache, 713548-001 DDR3, quad core, 35 W) AMD A8-5550M 2.10 GHz processor (turbo up to 3.10 GHz; 1600 MHz FSB - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 86
FSB, 3.0 MB L3 cache, 37 W; includes replacement thermal material) Intel Dual Core i3-4000M 2.40 GHz processor 1600 MHz, 3.0 MB L3 cache, 37 W; the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 87
2. Lift the processor (3) straight up, and remove it. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 77 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 88
an AMD processor For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory For from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 89
4. Detach the connector board ribbon cable (5) from the base enclosure. (The connector board ribbon cable is attached to the top cover with double-sided tape.) 5. Remove the three Phillips PM2.0×2.9 screws (1) that secure the connector board to the top cover. 6. Lift the right side of the connector - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 90
with an Intel processor and a graphics subsystem with discrete memory Spare part number 720537-001 720538-001 Before removing the from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 91
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 92
3. Remove the subwoofer (3). NOTE: The subwoofer includes three rubber isolators (4). These isolators are crucial to the performance of the subwoofer. Reverse this procedure to install the subwoofer. 82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 93
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 94
4. Remove the rear speakers (4). NOTE: The rear speakers includes four rubber isolators (5). These isolators are crucial to the performance of the rear speakers. Reverse this procedure to install the rear speakers. 84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 95
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 96
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 97
Remove the front speakers: 1. Release the front speaker cables from the clips (1) and routing channel built into the TouchPad. 2. Remove the four Phillips PM2.5×6.2 screws (2) that secure the front speakers to the top cover. 3. Remove the front speakers (3). NOTE: The front speakers includes four - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 98
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 99
2. Remove the TouchPad bracket (2). 3. Release the two pieces of grounding tape (1) that connect the TouchPad to the top cover. 4. Remove the four Phillips PM2.5×2.5 broad head screws (2) that secure the TouchPad to the top cover. NOTE: The second and third screws include two rubber washers (3). - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 100
6. Slide the TouchPad (5) toward the back of the top cover, and then lift the TouchPad straight up and remove it. Reverse this procedure to install the TouchPad. 90 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 101
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 102
France 720242-051 For use on computer models equipped with an Intel processor in Italy 720242-061 92 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 103
unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: a. Service door (see Service door on page 42) b. mSATA SSD (see mSATA SSD on page 43) c. Hard drive (see Hard - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 104
Partially open the computer. 5. Insert a thin tool into the keyboard release hole in the memory module compartment, and then press on the back of the keyboard until the keyboard disengages from the the TouchPad. 94 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 105
9. Remove the keyboard (3). Reverse this procedure to install the keyboard. Component replacement procedures 95 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 106
HP PC the amount of system and extended memory. Starting Setup Utility (BIOS) To HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 107
support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 108
need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 109
of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility takes effect immediately. Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 110
Displaying system information 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 111
AC adapter. Do not download or install a BIOS update while the computer is running on battery power, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 112
intermittent problems that memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery the on-screen instructions. NOTE: If - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 113
9 Specifications Computer specifications Metric U.S. Dimensions HP ENVY TouchSmart 15 Notebook PC Width 37.95 cm 14.94 in Depth 25.07 cm 9.87 in Height (front to rear) 1.89 to 2.99 cm 0.74 to 1.18 in Weight 2.76 kg 6.08 lbs HP ENVY 15 Notebook PC Width 37.95 cm 14.94 in Depth - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 114
resolution Pitch Format Configuration Backlight Total power consumption Viewing angle Metric U.S. 19.35 cm 7.62 in 34.42 cm 13.55 in 39.49 cm 15.55 in 262144 500:1 (typical) FHD: 300 cd/m2 (nits), HD: 200 cd/m2 (nits) (typical) FHD: 0.179 × 0.179 mm, HD: 0.252 × 0.252 mm FHD - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 115
is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 105 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 116
and create backups of personal information. For more information and steps, see Windows Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 117
and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 118
, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 119
. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 120
Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. 110 Chapter 10 Windows - Backing up, restoring, and recovering - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 121
installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP recommends that you create the image of the window, and then click Back Up Now. 4. Follow the on-screen instructions. Creating a restore image on a USB device NOTE: Be sure AC power is - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 122
arrow keys, select Recovery, and then press enter. 6. Follow the on-screen instructions. NOTE: If you are unable to boot (start up) your computer with files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 123
and password into the account sign-in boxes and follow the on-screen instructions to complete the sign-in process. To restore backup files: 1. up to cloud storage services provided by various companies. For a small fee, they will keep your backup for you. A cloud service is recommended since it - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 124
12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 125
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 126
) must bear the BSMI certification mark. 7. For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or 1.00 mm2 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 127
end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 128
15 B backups for Ubuntu Linux computer models 111 for Windows computer models 106 personal information for Ubuntu Linux computer models 112 base enclosure removal 53 spare part number 23, 31, 53 battery removal 41 spare part numbers 24, 29, 41 battery bay 16 battery HP cables, service considerations - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 129
HP PC Hardware Diagnostics (UEFI) downloading for Windows computer models 98 using on Windows computer models 97 HP Recovery Manager correcting boot problems 18 serial number 17 service 17 wireless certification 18 WLAN 18 left-side components 13 light components 12 lights AC adapter 15 caps lock 12 - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 130
models 109 supported discs for Windows computer models 107 USB flash drive for Windows computer models 109 using HP Recovery media Linux computer models 111 right-side components 15 RJ-45 (network) jack 15 RJ-45 (network) jack status light 15 RTC battery removal 51 spare part numbers 23, 28, - HP ENVY 15-j185nr | HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC - Page 131
service considerations cables 36 connectors 36 plastic parts 35 service door location 16 removal 42 spare part number 24, 31, 42 service labels locating 17 serviceability spare part number 23, 32, 81 supported discs recovery for Windows computer models 18 U USB 3.0 port 14, 15 V vent 14, 16 video,
HP ENVY 15 Notebook PC and
HP ENVY TouchSmart 15 Notebook PC
Maintenance and Service Guide