HP ENVY 4500 User Guide - Page 68

Print Diagnostic Information, Device Reports, Tools, Print Quality Report - reviews

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d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges. To print a diagnostics page from the printer display a. From the Home screen on the printer display, select Tools. NOTE: If you do not see the Home screen, press the Home button. b. From the Tools menu on the printer display, select Print Quality Report. Follow the onscreen instructions. 6. Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. 64 Chapter 8 Solve a problem ENWW

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d.
Click
Print Diagnostic Information
on the
Device Reports
tab to print a diagnostics page.
Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are
seeing streaks in the color and black boxes, or no ink in portions of the boxes, then
automatically clean the cartridges.
To print a diagnostics page from the printer display
a.
From the Home screen on the printer display, select
Tools
.
NOTE:
If you do not see the Home screen, press the
Home
button.
b.
From the
Tools
menu on the printer display, select
Print Quality Report
. Follow the on-
screen instructions.
6.
Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of
the color and black boxes.
64
Chapter 8
Solve a problem
ENWW