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HP ENVY PC 32-a1000i User Guide - Page 64

HP PC Hardware Diagnostics Windows

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Index A accessibility 47, 48, 49, 51 accessibility needs assessment 48 action keys 21 keyboard backlight 21 airplane mode 9 airplane mode key 9, 21 assistive technology (AT) finding 48 purpose 47 AT (assistive technology) finding 48 purpose 47 audio 13 HDMI audio 18 headphones 13 headsets 14 microphones 14 sound settings 14 speakers 13 B backup, creating 42 backups 42 best practices 1 Bluetooth device 9, 11 boot order, changing 43 C camera using 13 caring for your computer 25 cleaning your computer 25 caring for wood veneer 26 disinfecting 26 HP Easy Clean 25 removing dirt and debris 25 computer security features 28 troubleshooting 30 connecting to a network 9 connecting to a wireless network 9 connecting to a WLAN 10 connecting to LAN 11 corporate WLAN connection 10 customer support, accessibility 51 D data transfer 20 Disk Cleanup software 23 Disk Defragmenter software 23 display states 15, 16, 17, 19 DisplayPort connector, identifying USB Type-C 7 Dual-Mode DisplayPort connector connecting 19 E electrostatic discharge 46 F fingerprints, registering 28 flicker-free technology 2 fn key 21 G GPS 11 H HDMI port connecting 17 headphones, connecting 13 headsets, connecting 14 help and support 2, 52 high-definition devices, connecting 17, 19, 20 hot keys 21 HP 3D DriveGuard 23 HP Assistive Policy 47 HP Mobile Broadband activating 10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 39 starting 38 using 38 HP PC Hardware Diagnostics Windows accessing 36, 37 downloading 37 installing 38 using 36 HP Recovery media recovery 43 HP Sure Recover 44 I IMEI number 10 International Association of Accessibility Professionals 48 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone, connecting 14 Miracast 20 mobile broadband activating 10 IMEI number 10 MEID number 10 monitor brightness default, restoring 2 N navigating the screen 21 O operating specifications 45 operating system controls 9 54 Index

Section	Page
Getting started	11
Best practices	11
Caring for your safety and comfort	11
Advantages of flicker-free technology (select products only)	12
Adjusting low blue light mode (select products only)	12
Restoring monitor brightness to factory default (select products only)	12
Getting information	12
Getting to know your computer	15
Locating hardware	15
Locating software	15
Setting up your computer	15
Identifying USB ports	16
Shutting down (turning off) the computer	17
Connecting to a network	19
Connecting to a wireless network	19
Using the wireless controls	19
Airplane mode key	19
Operating system controls	19
Connecting to a WLAN	20
Using HP Mobile Broadband (select products only)	20
Using GPS (select products only)	21
Using Bluetooth wireless devices (select products only)	21
Connecting Bluetooth devices	21
Connecting to a wired network—LAN (select products only)	21
Enjoying entertainment features	23
Using the camera	23
Using audio	23
Connecting speakers	23
Connecting headphones	23
Connecting a microphone	24
Connecting headsets	24
Using sound settings	24
Sound settings	24
Audio settings	24
Using video	24
Connecting a DisplayPort device using a USB Type-C cable (select products only)	25
Connecting a Thunderbolt device using a USB Type-C cable (select products only)	25
Connecting video devices by using a VGA cable (select products only)	26
Connecting video devices using an HDMI cable (select products only)	27
Connecting a high-definition TV or monitor using HDMI	27
Setting up HDMI audio	28
Turn on HDMI audio	28
Return audio to computer speakers	28
Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only)	29
Discovering and connecting to Miracast-compatible wireless displays (select products only)	30
Using data transfer	30
Connecting devices to a USB Type-C port (select products only)	30
Navigating the screen	31
Using touch gestures (select products only)	31
Using the keyboard and mouse	31
Using the action keys or hot keys	31
Action keys	31
Maintaining your computer	33
Improving performance	33
Using Disk Defragmenter	33
Using Disk Cleanup	33
Using HP 3D DriveGuard (select products only)	33
Identifying HP 3D DriveGuard status	34
Updating programs and drivers	34
Updating programs and drivers using Windows 10	34
Updating programs using Windows 10 S	34
Updating drivers using Windows 10 S	34
Cleaning your computer	35
Enabling HP Easy Clean (select products only)	35
Removing dirt and debris from your computer	35
Cleaning your computer with a disinfectant	36
Caring for wood veneer (select products only)	36
Traveling with or shipping your computer	37
Securing your computer and information	38
Computer security features	38
Troubleshooting	40
Computer does not start	40
Power	41
Monitor (select products only)	41
Keyboard and mouse (with cable)	42
Keyboard and mouse (wireless)	42
Speakers and sound	42
Internet access	43
Software troubleshooting	44
Using HP PC Hardware Diagnostics	46
Using HP PC Hardware Diagnostics Windows (select products only)	46
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	46
Accessing HP PC Hardware Diagnostics Windows	46
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)	46
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	46
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	47
Downloading HP PC Hardware Diagnostics Windows	47
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	47
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	47
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	47
Installing HP PC Hardware Diagnostics Windows	48
Using HP PC Hardware Diagnostics UEFI	48
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	48
Starting HP PC Hardware Diagnostics UEFI	48
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	49
Downloading the latest HP PC Hardware Diagnostics UEFI version	49
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	49
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	50
Downloading Remote HP PC Hardware Diagnostics UEFI	50
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	50
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	50
Customizing Remote HP PC Hardware Diagnostics UEFI settings	50
Backing up, restoring, and recovering	52
Backing up information and creating recovery media	52
Using Windows tools for backing up	52
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	52
Restoring and recovering your system	52
Creating a system restore	53
Restoring and recovery methods	53
Recovering using HP Recovery media	53
Changing the computer boot order	53
Using HP Sure Recover (select products only)	54
Operating specifications	55
Electrostatic discharge	56
Accessibility	57
HP and accessibility	57
Finding the technology tools you need	57
The HP commitment	57
International Association of Accessibility Professionals (IAAP)	58
Finding the best assistive technology	58
Assessing your needs	58
Accessibility for HP products	58
Standards and legislation	59
Standards	59
Mandate 376 – EN 301 549	59
Web Content Accessibility Guidelines (WCAG)	59
Legislation and regulations	59
Useful accessibility resources and links	60
Organizations	60
Educational institutions	60
Other disability resources	60
HP links	61
Contacting support	61
Support information	62
How to get help	62
Where to get help	62
Customer support for repairs	63
Before upgrading your hardware	63

Match case Limit results 1 per page

Index

accessibility

47, 48, 49, 51

accessibility needs assessment

action keys

keyboard backlight

airplane mode

airplane mode key

9, 21

assistive technology (AT)

ﬁnding

purpose

AT (assistive technology)

ﬁnding

purpose

audio

HDMI audio

headphones

headsets

microphones

sound settings

speakers

backup, creating

backups

best practices

Bluetooth device

9, 11

boot order, changing

camera

using

caring for your computer

cleaning your computer

caring for wood veneer

disinfecting

HP Easy Clean

removing dirt and debris

computer

security features

troubleshooting

connecting to a network

connecting to a wireless network

connecting to a WLAN

connecting to LAN

corporate WLAN connection

customer support, accessibility

data transfer

Disk Cleanup software

Disk Defragmenter software

display states

15, 16, 17, 19

DisplayPort connector, identifying

USB Type-C

Dual-Mode DisplayPort connector

connecting

electrostatic discharge

ﬁngerprints, registering

ﬂicker-free technology

fn key

GPS

HDMI port

connecting

headphones, connecting

headsets, connecting

help and support

2, 52

high-deﬁnition devices, connecting

17, 19, 20

hot keys

HP 3D DriveGuard

HP Assistive Policy

HP Mobile Broadband

activating

IMEI number

MEID number

HP PC Hardware Diagnostics UEFI

downloading

starting

using

HP PC Hardware Diagnostics Windows

accessing

36, 37

downloading

installing

using

HP Recovery media

recovery

HP Sure Recover

IMEI number

International Association of

Accessibility Professionals

keyboard backlight action key

keys

airplane mode

locating information

hardware

software

low blue light mode, adjusting

maintenance

Disk Cleanup

Disk Defragmenter

updating programs and drivers

MEID number

microphone, connecting

Miracast

mobile broadband

activating

IMEI number

MEID number

monitor brightness default,

restoring

navigating the screen

operating speciﬁcations

operating system controls

Index