HP ENVY x2 HP Envy x2 Maintenance and Service Guide IMPORTANT! This document i - Page 77

HP Recovery Manager, Drivers and Applications Reinstall, HP Support, Assistant - keyboard problem

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If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. ● From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See Using Windows Refresh for quick and easy recovery on page 70. ● If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Remove everything and reinstall Windows on page 70. ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only). Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 71. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 71. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 72. Restore and recovery 69

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If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
●
From the Start screen on the keyboard dock, type
recovery
, select
HP Recovery Manager
,
and then select
Drivers and Applications Reinstall
, and follow the on-screen instructions.
●
If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, access HP Support
Assistant. To access HP Support Assistant, on the Start screen, select the
HP Support
Assistant
app.
●
If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See
Using Windows Refresh for quick and easy recovery
on page
70
.
●
If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows.
For more information, see
Remove everything and reinstall Windows
on page
70
.
●
If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only). Minimized Image
Recovery installs only drivers and hardware-enabling applications. Other applications included in
the image continue to be available for installation through the Drivers and Applications Reinstall
option in HP Recovery Manager.
For more information, see
Recovering using HP Recovery Manager
on page
71
.
●
If you want to recover the computer's original factory partitioning and content, you can choose
the System Recovery option from the HP Recovery media. For more information, see
Recovering using HP Recovery Manager
on page
71
.
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see
Removing the HP Recovery partition
on page
72
.
Restore and recovery
69