HP EX470 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 68

Troubleshooting Tips for Media Streaming.

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Troubleshooting Tips for Media Streaming. Table 14: Common Troubleshooting tips for Media Streaming Question/Issue Probable Cause Answer/Resolution Why my files do not show up on DMA? Digital Media Adapters (DMA, or Digital Media Receivers - DMR) use the Universal Plug 'n Play (UPnP) protocol to automatically discover Digital Media Servers (DMS). The HP MediaSmart Server uses Windows Media Connect 2.0 (WMC) as its DMS. In order for a DMA to discover the HP MediaSmart Server and access its content, WMC must be enabled. WMC defaults to being disabled; it is automatically enabled for all DMAs when the server administrator selects one or more of the three media shared folders (Music, Photos and Videos) for media sharing. On your DMA, you should then see the HP MediaSmart Server listed as: : 1 : Windows Media Connect Note that some DMAs aggregate the content from all DMSs into a single view; in such a case you may not be able to identify each DMS individually. 66 Chapter 5

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66
Chapter 5
Troubleshooting Tips for Media Streaming.
Table 14: Common Troubleshooting tips for Media Streaming
Question/Issue
Probable Cause
Answer/Resolution
Why my files do not
show up on DMA?
Digital Media Adapters (DMA, or Digital Media Receivers - DMR) use
the Universal Plug 'n Play (UPnP) protocol to automatically discover
Digital Media Servers (DMS). The HP MediaSmart Server uses
Windows Media Connect 2.0 (WMC) as its DMS. In order for a DMA
to discover the HP MediaSmart Server and access its content, WMC
must be enabled. WMC defaults to being disabled; it is automatically
enabled for all DMAs when the server administrator selects one or
more of the three media shared folders (Music, Photos and Videos) for
media sharing. On your DMA, you should then see the HP
MediaSmart Server listed as:
<YourServerName>: 1 : Windows Media Connect
Note that some DMAs aggregate the content from all DMSs into a single
view; in such a case you may not be able to identify each DMS
individually.