HP EliteBook 830 Maintenance and Service Guide - Page 93

Restoring, resetting, and refreshing using Windows tools, Recovering using HP Recovery media

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Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools on page 82. Recovering using HP Recovery media You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 82. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. To change the boot order: 1. Insert the HP Recovery media. 2. Access the system Startup menu. ● For computers or tablets with keyboards attached, turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. ● For tablets without keyboards, turn on or restart the tablet, quickly press and hold the volume up button, and then select f9. ‒ or - Turn on or restart the tablet, quickly press and hold the volume down button, and then select f9. 3. Select the optical drive or USB flash drive from which you want to boot, and then follow the on-screen instructions. Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software. Using HP Sure Recover, an administrator or user can restore the system and install: Restoring and recovery 83

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Restoring, resetting, and refreshing using Windows tools
Windows
offers
several options for restoring, resetting, and refreshing the computer.
For details, see
Using Windows tools
on page
82
.
Recovering using HP Recovery media
You can use HP Recovery media to recover the original operating system and software programs that were
installed at the factory. On select products, it can be created on a bootable USB
flash
drive using the HP Cloud
Recovery Download Tool.
For details, see
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
on page
82
.
NOTE:
If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to
support
, select your country or region, and then follow the on-screen instructions.
To recover your system:
▲
Insert the HP Recovery media, and then restart the computer.
Changing the computer boot order
If your computer does not restart using the HP Recovery media, you can change the computer boot order, the
order of devices listed in BIOS for startup information. You can select an optical drive or a USB
flash
drive,
depending on the location of your HP Recovery media.
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning these steps.
To change the boot order:
1.
Insert the HP Recovery media.
2.
Access the system
Startup
menu.
●
For computers or tablets with keyboards attached, turn on or restart the computer or tablet,
quickly press
esc
, and then press
f9
for boot options.
●
For tablets without keyboards, turn on or restart the tablet, quickly press and hold the volume up
button, and then select
f9
.
‒
or –
Turn on or restart the tablet, quickly press and hold the volume down button, and then select
f9
.
3.
Select the optical drive or USB
flash
drive from which you want to boot, and then follow the on-screen
instructions.
Using HP Sure Recover (select products only)
Select computer models are
configured
with HP Sure Recover, a PC OS recovery solution built into the
hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery
software.
Using HP Sure Recover, an administrator or user can restore the system and install:
Restoring and recovery
83