HP F4240 User Guide - Page 201
Solution 2: Contact HP customer support, Print cartridges in wrong slot
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Troubleshooting Chapter 12 If you are using print cartridges that are not compatible with the product, replace the indicated print cartridges with print cartridges that are compatible. If it appears that you are using the correct print cartridges, proceed to the next solution. For more information, see: • Shop for ink supplies • Replace the print cartridges Cause: The indicated print cartridges were not compatible with the product. If this did not solve the issue, try the next solution. Solution 2: Contact HP customer support Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridges were not intended for use in this product. Print cartridges in wrong slot Solution: Make sure the print cartridges are installed into the correct slots. If they are, remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. 198 Troubleshooting