HP G3010 User Guide - Page 3

Contents

1

How to use the scanner

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2

Where to get additional information

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2

Accessibility

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2

How to use the HP Photosmart software

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3

Front panel and accessories overview

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3

Scanning overview

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4

Scan pictures and documents

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5

Scan film

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7

Preview a scanned image

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10

Make copies

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10

Scan to a PDF file

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11

E-mail a document or picture

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12

Change scan settings

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12

2

Care and maintenance

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14

Clean the scanner glass

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14

Clean the transparent materials adapter (TMA)

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14

Order maintenance and scanner supplies

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14

3

Troubleshooting

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15

Scanner initialization or hardware problems

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15

Scanner operation problems

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16

Slides, negatives, and TMA issues

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19

Index

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21

User Guide

1

Section	Page
Contents	3
How to use the scanner	4
Where to get additional information	4
Accessibility	4
Screen-readable user guide in other languages	4
Button Disable Utility	5
How to use the HP Photosmart software	5
Front panel and accessories overview	5
Front panel buttons	6
Transparent materials adapter (TMA)	6
Scanning overview	6
Scan from the scanner front panel buttons	6
Scan from the HP Solution Center	6
Scan from other software programs	7
Scan pictures and documents	7
Select original type — document or picture	7
Scan pictures	7
Scan multiple pictures with one scan	8
Scan documents	8
Scan film	9
Scan positives (such as 35 mm slides)	10
Scan negatives	11
Tips for scanning transparent items	12
Preview a scanned image	12
Make copies	12
Scan to a PDF file	13
E-mail a document or picture	14
Change scan settings	14
Care and maintenance	16
Clean the scanner glass	16
Clean the transparent materials adapter (TMA)	16
Order maintenance and scanner supplies	16
Troubleshooting	17
Scanner initialization or hardware problems	17
Reset the scanner	17
Test the scanner hardware	17
Scanner has stopped working properly	18
Additional troubleshooting information	18
Scanner operation problems	18
Scanner will not turn on	19
Scanner does not scan right away	19
Buttons appear not to work	19
Issues with scanning documents or text (OCR)	20
Scanned image is fuzzy	20
Scanner is scanning items very slowly	20
Scanner glass needs to be cleaned	20
Slides, negatives, and TMA issues	21
The image cannot be enlarged	21
Incorrect colors print, or the image is too light or dark	21
Dots or streaks appear in the scanned image	21
The scanned images are dark	22
The TMA does not work at all	22
No light or only dim light is visible in the TMA after selecting slides or negatives in the Scan dia ...	22

HP G3010 User Guide - Page 3

Contents - scanner

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