HP IQ524 Warranty - Page 10

Support Information, Don't Forget to Register, Where to Get Help, HP Offices

Page 10 highlights

Support Information Don't Forget to Register! You can register your computer through the Help and Support Center. Click the Windows Vista start button™, Help and Support, and then click Contact Support. Where to Get Help Follow these steps when you need help: 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click the Windows Vista start button, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer • System information, including your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with qualified support specialists • Support phone numbers • Link to the User Guides for your computer 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/ regional.html 5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Nigeria: (01) 271 2320 (08:00-17:00 Central Africa Time) Kenya: +27 11 234 5872 (08:00-17:00 Central Africa Time) Republic of Ireland: 1890 92 39 02 Republic of South Africa: 011 234 5872 U.K.: 0845 601 4795 (5 p/min.) In the U.K. and Ireland, for computers bought from PC World, Currys, or Dixons, call: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls are charged at £1.50/min from a BT land line, maximum call duration is 20 minutes) For out-of-warranty products (U.K. and Ireland only): 0906 470 0870 (60 p/min.) HP Offices Nigeria Redington Nigeria LTD Afprint Compound 122 - 132 Oshodi Apapa Expressway P.O. Box 3623 Isolo Lagos Nigeria Kenya Redington Kenya LTD P.O. Box 383-00606 Next to Westlands School School Lane Westlands Nairobi Kenya Republic of Ireland Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL - Dublin 2 Republic of South Africa Hewlett-Packard South Africa 12 Autumn Road Rivonia Sandton United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell GB - Berks RG12 1HN 10

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Support Information
Don’t Forget to Register!
You can register your computer through the Help and
Support Center.
Click the
Windows Vista start
button
™,
Help and Support
, and then click
Contact
Support
.
Where to Get Help
Follow these steps when you need help:
1
Check the setup poster and product documentation for
help with setting up and using your computer.
2
Use the Help and Support Center for help with
hardware and software questions. Click the
Windows Vista start button
, and then click
Help
and Support
. The Help and Support Center provides
useful troubleshooting information and includes the
following:
Link to register your computer
System information, including your computer
product number, model number, and serial number
E-mail support
HP Real Time Chat with qualified support specialists
Support phone numbers
Link to the User Guides for your computer
3
If you think you have a hardware issue, before calling
the Customer Care Center, run the hardware
diagnostic tools that are preinstalled on your computer.
Click the
Windows Vista start button
,
All
Programs
,
PC Help & Tools
, and then click
Hardware Diagnostic Tools
.
4
For help online, go to the HP Customer Care Center
Web site at:
regional.html
5
If you have not solved the problem, first, call your
computer retailer, or second, call the HP Customer
Care Center at:
Nigeria: (01) 271 2320
(08:00–17:00 Central Africa Time)
Kenya: +27 11 234 5872
(08:00–17:00 Central Africa Time)
Republic of Ireland: 1890 92 39 02
Republic of South Africa: 011 234 5872
U.K.: 0845 601 4795
(5 p/min.)
In the U.K. and Ireland, for computers bought from
PC World, Currys, or Dixons, call:
Repair Service Line:
0844 800 6020
(Calls are charged at National Rate)
Software Helpline:
0906 515 1180
(Calls are charged at £1.50/min from a BT land line,
maximum call duration is 20 minutes)
For out-of-warranty products (U.K. and Ireland only):
0906 470 0870
(60 p/min.)
HP Offices
Nigeria
Redington Nigeria LTD
Afprint Compound
122 - 132 Oshodi
Apapa Expressway
P.O. Box 3623
Isolo
Lagos
Nigeria
Kenya
Redington Kenya LTD
P.O. Box 383-00606
Next to Westlands School
School Lane
Westlands
Nairobi
Kenya
Republic of Ireland
Hewlett-Packard Ireland Ltd.
30 Herbert Street
IRL — Dublin 2
Republic of South Africa
Hewlett-Packard South Africa
12 Autumn Road
Rivonia
Sandton
United Kingdom
Hewlett-Packard Ltd.
Cain Road
Bracknell
GB — Berks RG12 1HN
10