HP Integrity Superdome 2 8/16 HP Smart Update Manager 5.1 Release Notes - Page 9

General Issues, If the VCs are managed by HP Virtual Connect Enterprise Manager VCEM, they must first

Page 9 highlights

and Ready for Installation as the status, if the iLO Channel Interface Driver is not installed. This will happen for iLO 2, iLO 3, and iLO4. The firmware might fail to update if it is already current. Suggested action: To view the installed version of the iLO firmware via HP SUM, install the iLO Channel Interface Driver. General Issues You can use HP SUM to deploy Virtual Connect (VC) firmware unless one of the following conditions apply: 1. If the VC is in one of the following state: • Unhealthy VC module • Non-redundant VC configuration • All VC modules are not part of a domain 2. If you want to: • Manually order of component deployment • Back-up the configuration before flashing the VC firmware 3. Downgrade the VC firmware. Suggested action: Use HP Virtual Connect Support Utility (VCSU) to perform the update or downgrade. NOTE: If the VCs are managed by HP Virtual Connect Enterprise Manager (VCEM), they must first be put into maintenance mode before HP SUM can perform the VC firmware updates. After they are in maintenance or firmware mode, HP SUM 5.1.0 and SPP 2012.6.0 can be used to update them. After the update, put the VCs back into normal production mode. Virtual Connect (VC) update stops after discovery and installation never begins if the Onboard Administrator credentials are different from the VC credentials VC update stops after discovery and installation fails to initiate if the Onboard Administrator (OA) credentials are different from the VC credentials. This only occurs when using the command line and Input File modes for HP SUM. Suggested action: Use HP SUM in GUI mode. HP SUM for Linux might take longer than 30 minutes to build RPMs on SUSE Linux Enterprise System 10 Due to the amount of source RPMs that need to build and the build time of each, the build process may take longer than 30 minutes. Suggested action: For more information about resolving this issue, see the Customer Advisory c03114183 on the HP support website at: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03114183 HP SUM shows a target is still being discovered when no longer selected On the Select Target screen, if a target is no longer selected while still being discovered, the discovery process will continue. Suggested action: No action required. You can proceed with the installation as normal. In HP SUM for Windows Japanese version 5.0.0 and later, if you enter incorrect CLI parameters, HP SUM returns a corrupted string If you enter incorrect parameters, a HP SUM returns a corrupted string instead of displaying an error message. Suggested action: If HP SUM returns a corrupted string, verify that the parameters are correct. Issues and suggested actions 9

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and
Ready for Installation
as the status, if the iLO Channel Interface Driver is not installed.
This will happen for iLO 2, iLO 3, and iLO4. The firmware might fail to update if it is already current.
Suggested action
: To view the installed version of the iLO firmware via HP SUM, install the iLO Channel
Interface Driver.
General Issues
You can use HP SUM to deploy Virtual Connect (VC) firmware unless one of the following
conditions apply:
1.
If the VC is in one of the following state:
Unhealthy VC module
Non-redundant VC configuration
All VC modules are not part of a domain
2.
If you want to:
Manually order of component deployment
Back-up the configuration before flashing the VC firmware
3.
Downgrade the VC firmware.
Suggested action
: Use HP Virtual Connect Support Utility (VCSU) to perform the update or downgrade.
NOTE:
If the VCs are managed by HP Virtual Connect Enterprise Manager (VCEM), they must first
be put into maintenance mode before HP SUM can perform the VC firmware updates. After they are
in maintenance or firmware mode, HP SUM 5.1.0 and SPP 2012.6.0 can be used to update them.
After the update, put the VCs back into normal production mode.
Virtual Connect (VC) update stops after discovery and installation never begins if the Onboard
Administrator credentials are different from the VC credentials
VC update stops after discovery and installation fails to initiate if the Onboard Administrator (OA)
credentials are different from the VC credentials. This only occurs when using the command line and
Input File modes for HP SUM.
Suggested action
: Use HP SUM in GUI mode.
HP SUM for Linux might take longer than 30 minutes to build RPMs on SUSE Linux Enterprise
System 10
Due to the amount of source RPMs that need to build and the build time of each, the build process
may take longer than 30 minutes.
Suggested action
: For more information about resolving this issue, see the Customer Advisory
c03114183 on the HP support website at:
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HP SUM shows a target is still being discovered when no longer selected
On the Select Target screen, if a target is no longer selected while still being discovered, the discovery
process will continue.
Suggested action
: No action required. You can proceed with the installation as normal.
In HP SUM for Windows Japanese version 5.0.0 and later, if you enter incorrect CLI
parameters, HP SUM returns a corrupted string
If you enter incorrect parameters, a HP SUM returns a corrupted string instead of displaying an error
message.
Suggested action
: If HP SUM returns a corrupted string, verify that the parameters are correct.
Issues and suggested actions
9