HP Integrity Superdome SX2000 HP StorageWorks QLogic Fiber Channel HBA Release - Page 11

Issues, Smart Component issues, SCSIport miniport driver issues, Boot from SAN issues

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Issues Smart Component issues The following Smart Component restrictions could occur during driver installation: • When using the Smart Component to install drivers, if you observe the following message during reboot, ignore it and complete the reboot procedure. No known issue has been observed in connection with the display of this message. The application failed to initialize because the windows station is shutting down. • When booting as a single-path boot device from a Modular Smart Array (MSA) directly attached through an I/O module to the HBA, you may lose connectivity temporarily to the boot LUN at the EFI driver level. If this occurs, restart the server. Temporary loss of connectivity only occurs during initial startup of the EFI driver and does not affect normal system operations. • When using the Smart Component to install drivers, if you observe windows with the following information during reboot, click Finish, do not reply to Microsoft, and then complete the reboot procedure. No known issue has been observed in connection with the display of these messages. There was a problem installing this hardware. This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Uninstall and then reinstall your device. SCSIport miniport driver issues On Windows Server 2003 systems, clients may be disconnected, generating Event ID 11 and Event ID 15 in the application log. This problem can occur under high-stress conditions due to a SCSIport miniport driver error. It can also cause network timeouts if the remote computers are accessing data on drives that use the SCSIport driver on the Windows Server 2003 system. To correct this problem, install the latest Microsoft QFE from the website: http://support.microsoft.com/default.aspx?scid=kb;en-us;895573 Boot from SAN issues Boot from SAN on c-Class blade servers using QLogic mezzanine cards is not supported on MSA1000/1500 that runs firmware 5.20. Secure Path 4.0c SP1 issues With Secure Path 4.0c SP1, during a rolling driver upgrade, a blue-screen error may occur under any of the following conditions: • The server boots from a SAN. • All HBAs are accessing their LUNs in a single-path configuration. • The HBA is directly attached in a single path to its own MSA controller. If the blue-screen error occurs, reboot the server and check the driver revisions to verify that the upgrade is complete on all HBAs. Upgrading to Secure Path 4.0c SP2 corrects this problem. HP StorageWorks QLogic Fibre Channel host bus adapters for ProLiant and Integrity servers using Windows and VMware operating systems release notes 11

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Issues
Smart Component issues
The following Smart Component restrictions could occur during driver installation:
•
When using the Smart Component to install drivers, if you observe the following message during
reboot, ignore it and complete the reboot procedure. No known issue has been observed in con-
nection with the display of this message.
The application failed to initialize because the windows station is
shutting down.
•
When booting as a single-path boot device from a Modular Smart Array (MSA) directly attached
through an I/O module to the HBA, you may lose connectivity temporarily to the boot LUN at the
EFI driver level. If this occurs, restart the server. Temporary loss of connectivity only occurs during
initial startup of the EFI driver and does not affect normal system operations.
•
When using the Smart Component to install drivers, if you observe windows with the following
information during reboot, click
Finish
, do not reply to Microsoft, and then complete the reboot
procedure. No known issue has been observed in connection with the display of these messages.
There was a problem installing this hardware. This device is not working
properly because Windows cannot load the drivers required for this
device. (Code 31)
Uninstall and then reinstall your device.
SCSIport miniport driver issues
On Windows Server 2003 systems, clients may be disconnected, generating Event ID 11 and Event
ID 15 in the application log. This problem can occur under high-stress conditions due to a SCSIport
miniport driver error. It can also cause network timeouts if the remote computers are accessing data
on drives that use the SCSIport driver on the Windows Server 2003 system. To correct this problem,
install the latest Microsoft QFE from the website:
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Boot from SAN issues
Boot from SAN on c-Class blade servers using QLogic mezzanine cards is not supported on
MSA1000/1500 that runs firmware 5.20.
Secure Path 4.0c SP1 issues
With Secure Path 4.0c SP1, during a rolling driver upgrade, a blue-screen error may occur under
any of the following conditions:
•
The server boots from a SAN.
•
All HBAs are accessing their LUNs in a single-path configuration.
•
The HBA is directly attached in a single path to its own MSA controller.
If the blue-screen error occurs, reboot the server and check the driver revisions to verify that the upgrade
is complete on all HBAs. Upgrading to Secure Path 4.0c SP2 corrects this problem.
HP StorageWorks QLogic Fibre Channel host bus adapters for ProLiant and Integrity servers using
Windows and VMware operating systems release notes
11