HP Integrity Superdome SX2000 Version Control Release Notes - Page 17

Known issues, VCRM, VCA

Page 17 highlights

4 Known issues The VCRM and VCA undergo rigorous testing before releasing any given version of the product. From HP test activities to date, the following items have been uncovered that you should keep in mind. VCRM • Auto-update appears to complete successfully, but no files are downloaded. This situation can occur when no VCAs are configured to use the VCRM that is performing the auto-update. The VCRM uses operating system information provided by the VCAs to decide what files to download, and reports a successful update in the absence of this information. You must configure at least one VCA to use the VCRM for any files to be downloaded by the auto-update process. • You cannot copy items in a VCRM repository to the same VCRM. A red X icon appears but no error description is provided. • When creating a Custom Software Baseline, if you select Support Pack, it selects all the components contained in that Support Pack. You can deselect a component from the Support Pack if you do not want to include it. • If a ProLiant or Integrity Support Pack is uploaded from a system using Internet Explorer 5.5 with Service Pack 1 or earlier, the upload window shows that the upload process is complete. However, the copied components are corrupted, thus producing an invalid support pack in the catalog. These corrupted components do not get replaced with any subsequent uploads, even if they are uploaded from a supported browser. HP recommends that you stop the VCRM service, locating the repository folder, deleting the corrupted files, and restarting the VCRM service. Perform an upload from a system with Internet Explorer 6.0 Service Pack 1 or higher. • If you are using CERN proxy, HP recommends configuring the VCRM to use the HTTP proxy port instead of the FTP proxy port. • Proxy Feature Testing The following proxy applications were used in the testing of the VCRM Automatic Update feature using a proxy server. Most of the testing was with default proxy setups and various security settings. However, different users can define their own site-specific security rules and configure their own proxy servers in many different ways. Proxy Application Microsoft ISA server Microsoft ISA WinProxy Wingate User Authentication with IP Address Authentication Pass/Fail Password Yes Yes Pass No Yes Pass NA Yes Pass Yes Yes Fail Remark Uses Java Authentication • The VCRM displays a single driver although two drivers are present. Both drivers are displayed in the Software version control table and are shown in the Installed Version column in the VCA. The component packs that are affected include the following: • CP003718 - Contains Cpqcissm.sys and Cpqcissme.sys drivers • CP003746 - Contains Sysmgmt.sys and Cpqasm.sys drivers • CP003745 - Contains Sysmgmt.sys and Cpqasm2.sys drivers • After successfully configuring a component in the VCRM, the Catalog page displays an invalid icon next to the Support Pack until the Catalog is automatically refreshed. VCA • When a VCA upgrade from previous versions of VCA is executed through VCA 2.2.820 individually or as part of an Integrity Support Pack upgrade, a failed VCA installation event is recorded in the VCRM 17

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4 Known issues
The VCRM and VCA undergo rigorous testing before releasing any given version of the product. From HP
test activities to date, the following items have been uncovered that you should keep in mind.
VCRM
Auto-update appears to complete successfully, but no files are downloaded. This situation can occur
when no VCAs are configured to use the VCRM that is performing the auto-update. The VCRM uses
operating system information provided by the VCAs to decide what files to download, and reports a
successful update in the absence of this information. You must configure at least one VCA to use the
VCRM for any files to be downloaded by the auto-update process.
You cannot copy items in a VCRM repository to the same VCRM. A red
X
icon appears but no error
description is provided.
When creating a Custom Software Baseline, if you select
Support Pack
, it selects all the components
contained in that Support Pack. You can deselect a component from the Support Pack if you do not
want to include it.
If a ProLiant or Integrity Support Pack is uploaded from a system using Internet Explorer 5.5 with Service
Pack 1 or earlier, the upload window shows that the upload process is complete. However, the copied
components are corrupted, thus producing an invalid support pack in the catalog. These corrupted
components do not get replaced with any subsequent uploads, even if they are uploaded from a
supported browser. HP recommends that you stop the VCRM service, locating the repository folder,
deleting the corrupted files, and restarting the VCRM service. Perform an upload from a system with
Internet Explorer 6.0 Service Pack 1 or higher.
If you are using CERN proxy, HP recommends configuring the VCRM to use the HTTP proxy port instead
of the FTP proxy port.
Proxy Feature Testing
The following proxy applications were used in the testing of the
VCRM Automatic Update
feature
using a proxy server. Most of the testing was with default proxy setups and various security settings.
However, different users can define their own site-specific security rules and configure their own proxy
servers in many different ways.
Remark
Pass/Fail
IP Address Authentication
User Authentication with
Password
Proxy Application
Pass
Yes
Yes
Microsoft ISA server
Pass
Yes
No
Microsoft ISA
Pass
Yes
NA
WinProxy
Uses Java Authentication
Fail
Yes
Yes
Wingate
The VCRM displays a single driver although two drivers are present. Both drivers are displayed in the
Software version control
table and are shown in the
Installed Version
column in the VCA. The
component packs that are affected include the following:
CP003718 – Contains Cpqcissm.sys and Cpqcissme.sys drivers
CP003746 – Contains Sysmgmt.sys and Cpqasm.sys drivers
CP003745 – Contains Sysmgmt.sys and Cpqasm2.sys drivers
After successfully configuring a component in the VCRM, the
Catalog
page displays an invalid icon
next to the Support Pack until the
Catalog
is automatically refreshed.
VCA
When a VCA upgrade from previous versions of VCA is executed through VCA 2.2.820 individually
or as part of an Integrity Support Pack upgrade, a failed VCA installation event is recorded in the
VCRM
17