HP Integrity Superdome SX2000 Windows Integrity Management Agents Reference - Page 61

Second CPU in Pair has been disabled Probable Cause: The second CPU in the Dual

Page 61 highlights

Event ID Event Severity Event Description 9371 Warning Cell about to be halted because CPU couldn't change its CPU FP (PST) state Probable Cause: Hardware problem with the cell (like PDH memory) or the CC or CPU. Recommended Action: Contact HP support to troubleshoot or replace the cell board. SNMP Trap: hpevtBootMoveSlavesFpSetErr - 9371 in HPIFPTRAP.MIB. 9372 Error Partition about to be reset because PDC couldn't get address to a structure Probable Cause: Hardware connecting cells in the partition experienced a problem such that cells in the partition together can no longer communicate. Recommended Action: Troubleshoot the fabric and replace backplane or cells. Gather event logs and contact HP Customer Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsStructAddrErr - 9372 in HPIFPTRAP.MIB. 9373 Error Resetting a partition because a CPU didn't complete the task it was awakened for Probable Cause: Hardware problem with the CPU chip, CC chip, or PDH flash. Recommended Action: Troubleshoot the cell and/or replace it. Contact HP Customer Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsCheckSlaveErr 9373 in HPIFPTRAP.MIB. 9375 Error Resetting partition because PDC couldn't determine relocated address of code Probable Cause: Cell was unable to access its own PDH memory. Recommended Action: Troubleshoot the cell board and replace it if necessary. Contact HP Customer Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsFpSetAddrErr 9375 in HPIFPTRAP.MIB. 9376 Error Resetting partition because a CPU was unable to change its CPU FP state Probable Cause: Hardware problem with PDH memory, CC chip, or the CPU chip. Recommended Action: Troubleshoot the cell and/or replace it. Contact HP Customer Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsFpSetErr - 9376 in HPIFPTRAP.MIB. 9379 Warning CPU Dual Core Initialization Failed Probable Cause: MX2 initialization failed Recommended Action: Reboot. If problem persists contact your HP representative for support. SNMP Trap: hpevtBootDualCoreInitFail - 9379 in HPIFPTRAP.MIB. 9380 Warning Second CPU in Pair has been disabled Probable Cause: The second CPU in the Dual Core has been deconfigured as a result of the first core being deconfigured. Recommended Action: Investigate the cause of the first core being deconfigured SNMP Trap: hpevtBootDeconfigCpuModulePair - 9380 in HPIFPTRAP.MIB. 9382 Error Virtualzing Dual Core Registers Failed Probable Cause: FW failed to virtualize the mx2 interposer. Recommended Action: Reboot. If problem persists contact your HP representative for support. SNMP Trap: hpevtBootVirtualizeDualCoreRegistersFail - 9382 in HPIFPTRAP.MIB. 9383 Warning Virtualizing Dual Core Interposer has failed Probable Cause: Virtualizing the Dual Core Interposer has failed. Recommended Action: Reboot. If problem persists contact your HP representative for support. SNMP Trap: hpevtBootVirtualizeDualCoreInterposerFail - 9383 in HPIFPTRAP.MIB. 9385 Error Install PMI Handler Failed Probable Cause: Installation of the FW PMI handler has failed. Recommended Action: Reboot. If problem persists contact your HP representative for support. SNMP Trap: hpevtBootInstallPmiHandlerFailed - 9385 in HPIFPTRAP.MIB. 9388 Error Cell failed compatibility checks. Probable Cause: A Cell or CPU module's FRU data is programmed incorrectly. Recommended Action: If this is in manufacturing, re-program the FRU specific field of the FRU data for the cell or CPU module. Otherwise, contact HP Support personnel to troubleshoot the problem. SNMP Trap: hpevtPdhcCellIncompatable - 9388 in HPIFPTRAP.MIB. 9389 Error PDH space not available after release from reset. Probable Cause: A hardware fault has occurred. Recommended Action: Contact HP Support personnel to troubleshoot the Cell Board, Cell Power Board and PDH Daughtercard. SNMP Trap: hpevtPdhcPdhNotAvailable - 9389 in HPIFPTRAP.MIB. Platform Agent Events 61

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Event Description
Event Severity
Event ID
Cell about to be halted because CPU couldn't change its CPU FP (PST) state Probable
Cause: Hardware problem with the cell (like PDH memory) or the CC or CPU.
Recommended Action: Contact HP support to troubleshoot or replace the cell board.
SNMP Trap: hpevtBootMoveSlavesFpSetErr - 9371 in HPIFPTRAP.MIB.
Warning
9371
Partition about to be reset because PDC couldn't get address to a structure Probable
Cause: Hardware connecting cells in the partition experienced a problem such that
cells in the partition together can no longer communicate. Recommended Action:
Troubleshoot the fabric and replace backplane or cells. Gather event logs and contact
HP Customer Support for assistance. SNMP Trap:
hpevtBootMoveCellMonarchsStructAddrErr - 9372 in HPIFPTRAP.MIB.
Error
9372
Resetting a partition because a CPU didn't complete the task it was awakened for
Probable Cause: Hardware problem with the CPU chip, CC chip, or PDH flash.
Recommended Action: Troubleshoot the cell and/or replace it. Contact HP Customer
Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsCheckSlaveErr -
9373 in HPIFPTRAP.MIB.
Error
9373
Resetting partition because PDC couldn't determine relocated address of code
Probable Cause: Cell was unable to access its own PDH memory. Recommended
Action: Troubleshoot the cell board and replace it if necessary. Contact HP Customer
Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsFpSetAddrErr -
9375 in HPIFPTRAP.MIB.
Error
9375
Resetting partition because a CPU was unable to change its CPU FP state Probable
Cause: Hardware problem with PDH memory, CC chip, or the CPU chip.
Recommended Action: Troubleshoot the cell and/or replace it. Contact HP Customer
Support for assistance. SNMP Trap: hpevtBootMoveCellMonarchsFpSetErr - 9376 in
HPIFPTRAP.MIB.
Error
9376
CPU Dual Core Initialization Failed Probable Cause: MX2 initialization failed
Recommended Action: Reboot. If problem persists contact your HP representative
for support. SNMP Trap: hpevtBootDualCoreInitFail - 9379 in HPIFPTRAP.MIB.
Warning
9379
Second CPU in Pair has been disabled Probable Cause: The second CPU in the Dual
Core has been deconfigured as a result of the first core being deconfigured.
Recommended Action: Investigate the cause of the first core being deconfigured
SNMP Trap: hpevtBootDeconfigCpuModulePair - 9380 in HPIFPTRAP.MIB.
Warning
9380
Virtualzing Dual Core Registers Failed Probable Cause: FW failed to virtualize the
mx2 interposer. Recommended Action: Reboot. If problem persists contact your HP
representative for support. SNMP Trap: hpevtBootVirtualizeDualCoreRegistersFail
- 9382 in HPIFPTRAP.MIB.
Error
9382
Virtualizing Dual Core Interposer has failed Probable Cause: Virtualizing the Dual
Core Interposer has failed. Recommended Action: Reboot. If problem persists contact
your HP representative for support. SNMP Trap:
hpevtBootVirtualizeDualCoreInterposerFail - 9383 in HPIFPTRAP.MIB.
Warning
9383
Install PMI Handler Failed Probable Cause: Installation of the FW PMI handler has
failed. Recommended Action: Reboot. If problem persists contact your HP
representative for support. SNMP Trap: hpevtBootInstallPmiHandlerFailed - 9385
in HPIFPTRAP.MIB.
Error
9385
Cell failed compatibility checks. Probable Cause: A Cell or CPU module's FRU data
is programmed incorrectly. Recommended Action: If this is in manufacturing,
re-program the FRU specific field of the FRU data for the cell or CPU module.
Otherwise, contact HP Support personnel to troubleshoot the problem. SNMP Trap:
hpevtPdhcCellIncompatable - 9388 in HPIFPTRAP.MIB.
Error
9388
PDH space not available after release from reset. Probable Cause: A hardware fault
has occurred. Recommended Action: Contact HP Support personnel to troubleshoot
the Cell Board, Cell Power Board and PDH Daughtercard. SNMP Trap:
hpevtPdhcPdhNotAvailable - 9389 in HPIFPTRAP.MIB.
Error
9389
Platform Agent Events
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