HP Integrity rx2800 Version Control Release Notes - Page 18

• • VCA • • • • • • The component packs that are affected include the following: • CP003718 - Contains Cpqcissm.sys and Cpqcissme.sys drivers • CP003746 - Contains Sysmgmt.sys and Cpqasm.sys drivers • CP003745 - Contains Sysmgmt.sys and Cpqasm2.sys drivers Issue: After successfully configuring a component in the VCRM, the Catalog page displays an invalid icon next to the Support Pack until the Catalog is automatically refreshed. Workaround: Refresh the VCRM catalog page to display the proper status (green flag). Issue: When attempting to save the VCRM log, the following Internet Explorer message appears, Internet Explorer cannot download clrlogwiz&logsave=true from the local host. Description: This error is caused by a browser setting that is preventing you from writing to the log file. Workaround: HP recommends: 1. From Windows Explorer, click Tools→Internet Options→Advanced. 2. Under the Security section, deselect Do not save encrypted pages to disk. 3. Click OK. The settings are saved. Issue: Failed VCA installation event recorded in the Windows Event Log. Description: When a VCA upgrade from previous versions of VCA is executed through VCA 2.2.820 individually or as part of an Integrity Support Pack upgrade, a failed VCA installation event is recorded in the Windows Event Log. Workaround: The functionality of VCA is not impacted. Restart the VCA service once the upgrade is complete. But, for any subsequent uninstallation or reinstallation of the new VCA version, reboot the system. Issue: A system running HP Insight Management Agents on a named Windows 2003 account, the VCA upgrade does not finish successfully. Description: The VCA is designed to be installed and running on the local system account on Windows for performing installation tasks. Issue: A system installed using SmartStart 5.20 or earlier, components might display in the inventory for the hardware that is not physically installed in your system because of a conflict between SmartStart and the VCA for Windows. Workaround: SmartStart 6.20 or later is recommended. Issue: VCA does not accept HP SIM software update tasks if a previous software update task was terminated because of the VCA service stopping before completion. Description: This is because of HP SIM task reporting In Progress from the VCA. Workaround: HP recommends: 1. Restart the VCA. 2. Stop the HP SIM task that is reporting In Progress. 3. Restart the HP SIM task. The task initiates and completes successfully. Issue: When a Windows Foundation Agent service or Linux Host agent (cmahostd) is stopped, the VCA status and Overall System Status are displayed as green indicating Normal, even if the real status indicates a Warning. Issue: When the SMH where the VCRM is installed allows Anonymous access, a VCA that is configured to use that VCRM can be configured on the Change Agent Settings page. Description: If the login information is incorrect for the VCRM system, it enables the settings to be saved, and inventory data at the VCA appears correct. However, software installations at that VCA fail because the secure login at the VCRM is rejected because of the incorrect settings. 18 Issues and workarounds