HP Kayak XA 05xx HP Kayak XA Series 05xx, User's Guide for Minitower models - Page 45

If Your Keyboard Does Not Work, If Your Mouse Does Not Work

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ashak.bk : ashak-3.fb4 Page 37 Wednesday, July 15, 1998 6:41 PM 3 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). • If you turn on your PC Workstation, the operating system boots, and the keyboard is correctly connected but still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program. • If you have difficulties using the keyboard's soft keys, you will need to install the keyboard driver provided on the HP CD-ROM (in the \keyboard directory) supplied with your PC Workstation. • If you have difficulties using the Mute and Volume keys, you may need to install the sound driver provided on the HP CD-ROM (in the \audio directory) supplied with your PC Workstation. • If you have difficulties using the Lock key, you should check the installation and configuration of the HP Lock utility. • If you have difficulties using the TopTools keys, you should check the installation of HP TopTools. If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). Cleaning the mouse ball Cleaning the mouse rollers English 37

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English
37
3
Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your Keyboard Does Not Work
Ensure that the keyboard is correctly connected (a keyboard icon
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
the keyboard is correctly connected but still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the
Setup
program. Refer to the Power Menu
in the HP
Setup
program.
If you have difficulties using the keyboard’s soft keys, you will need
to install the keyboard driver provided on the HP CD-ROM (in the
\keyboard
directory) supplied with your PC Workstation.
If you have difficulties using the
Mute
and
Volume
keys, you may
need to install the sound driver provided on the HP CD-ROM (in the
\audio
directory) supplied with your PC Workstation.
If you have difficulties using the Lock key, you should check the
installation and configuration of the HP Lock utility.
If you have difficulties using the TopTools keys, you should check
the installation of HP TopTools.
If Your Mouse Does Not Work
Ensure that the mouse is correctly connected.
Ensure that the mouse driver supplied with the preloaded software
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse rollers
Cleaning the mouse ball
ashak.bk : ashak-3.fb4
Page 37
Wednesday, July 15, 1998
6:41 PM