HP Kayak XU 03xx HP Kayak XU Series 03xx, Troubleshooting Your PC Workstation - Page 19

If Your PC Workstation Has a Software Problem, If You Have Forgotten Your Password

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HP Kayak XU 03xx PC Workstation Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password and the Administrator password is set and known: 1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message Setup. 4 Press to start Setup. 5 Type the Administrator password to enter Setup. 6 Select Security, the User Password submenu, and set a new User password. 7 Press to save the new User password and exit Setup. Ì If you forget both the User password and the Administrator password: 1 Switch off the PC Workstation and remove the computer's cover. 2 Set switch 7 (PSWRD) on the system board switch block to ON (DOWN). 3 Replace the PC Workstation's cover and switch on the PC Workstation. Allow it to complete its startup routine. 4 Switch off the PC Workstation and remove the cover. 5 Reset switch 7 (PSWRD) to OFF (UP). 6 Replace the computer's cover. 7 Switch on the PC Workstation and allow it to startup. 8 Press when prompted to use Setup. 9 Set new User and Administrator passwords. 10 Press to save the new passwords and exit Setup. English 19

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English
19
HP Kayak XU 03xx PC Workstation
Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Software Problem
If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Password
If you forget the User Password and the Administrator password is set
and known:
1
Switch off the PC Workstation.
2
Restart the PC Workstation.
3
Wait for the message
Setup
.
4
Press
to start
Setup
.
5
Type the Administrator password to enter
Setup
.
6
Select Security, the User Password submenu, and set a new User
password.
7
Press
to save the new User password and exit
Setup
.
If you forget both the User password and the Administrator password:
1
Switch off the PC Workstation and remove the computer’s cover.
2
Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN).
3
Replace the PC Workstation’s cover and switch on the
PC Workstation. Allow it to complete its startup routine.
4
Switch off the PC Workstation and remove the cover.
5
Reset switch 7 (PSWRD) to OFF (UP).
6
Replace the computer’s cover.
7
Switch on the PC Workstation and allow it to startup.
8
Press
when prompted to use
Setup
.
9
Set new User and Administrator passwords.
10
Press
to save the new passwords and exit
Setup
.