HP LH4r Pre-Failure Warranty-Minimizing Unplanned Downtime - Page 4

ZKLWHýSDSHU +3ý 1HW6HUYHUý 0DQDJHPHQW Figure 1. HP TopTools information provided during a memory module failure Subsystems and Components Covered by the Pre-Failure Warranty The HP Pre-Failure Warranty covers all HP NetServers using HP TopTools for Servers, during the normal warranty period.2 The Pre-Failure Warranty specifically applies to hard disk drives, memory, and power supplies.3 (See Table 1 for information on coverage by platform.) Since the memory, power supplies and hard disk drives represent the three major building blocks of the system, the failure of any one may be catastrophic. The HP Pre-Failure Warranty covers only HP-made or HP-qualified components. Other third-party vendors' products are not warranted. Table 1. HP Pre-Failure Warranty Coverage by Platform Product Hard Disk Drives Memory HP NetServer E Series X HP NetServer L Series (except below) X X HP NetServer LXr 8000 & LXr 8500 X X Power Supplies X 2 Pre-failure alerts for memory require HP TopTools 4.5 or higher. Pre-failure alerts for disk drives and power supplies require HP TopTools 3.11 or higher. 3 Pre-failure warranty on power supplies is available on the HP NetServer LXr 8000, LXr 8500, and above. 4