HP LaserJet 3000 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 365
Copy problems, Preventing problems, Image problems, Loading, documents, HP Customer
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Copy problems Preventing problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce a higher quality copy than copying from the automatic document feeder (ADF). ● Use quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Loading documents to fax, copy, or scan for instructions. ● Use or make a carrier sheet to protect your originals. NOTE Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP Customer Care. See HP Customer Care or the flyer that came in the all-in-one box. Image problems Problem Images are missing or faded. Vertical white or faded stripes appear on the copy. Cause Solution The print-cartridge toner-level might be Replace the print cartridge. See low. Changing the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition. The original might have a colored background. The media might not meet HP specifications. Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. If possible, use an original document without a colored background. Use media that meets HP specifications. See Media specifications. The print-cartridge toner-level might be Replace the print cartridge. See low. Changing the print cartridge. Unwanted lines appear on the copy. Tray 1 (HP LaserJet 3050/3052/3055 all-in-one) or tray 2 (HP LaserJet 3390/3392 all-in-one) might not be installed correctly. Verify that the tray is in place. ENWW Copy problems 347
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