HP LaserJet Enterprise M604 User Guide 1 - Page 130

Check toner-cartridge status, Clean the product, Print a cleaning

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4. Select a type from the Media-type drop-down list. 5. Click the Print button. Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. Step one: Print the supplies status page 1. Press the Home button on the product control panel. 2. Select Supplies. 3. The status of all supply items is listed on the screen. 4. To print a report of the status of all supply items, including the genuine HP part number for reordering the supply, select Manage Supplies, and then select Print Supplies Status. Step two: Check supplies status 1. Look at the supplies status report to check the percent of life remaining for the toner cartridges and if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that supply has ended. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when print quality is no longer acceptable. If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the supplies status page lists the genuine HP part numbers. 2. Check to see if you are using a genuine HP cartridge. A genuine HP toner cartridge has the word "HP" on it, or has the HP logo on it. For more information on identifying HP cartridges go to www.hp.com/go/learnaboutsupplies. Clean the product Print a cleaning page During the printing process paper, toner, and dust particles can accumulate inside the product and can cause print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks. Follow these steps to clean the product's paper path. 1. Press the Home button on the product control panel. 2. Select Device Maintenance. 3. Select Calibration/Cleaning, and then select Cleaning Page to print the page. A Cleaning message displays on the product control panel. The cleaning process takes a few minutes to complete. Do not turn the product off until the cleaning process has finished. When it is finished, discard the printed page. 120 Chapter 6 Solve problems ENWW

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4.
Select a type from the
Media-type
drop-down list.
5.
Click the
Print
button.
Check toner-cartridge status
Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of
other replaceable maintenance parts.
Step one: Print the supplies status page
1.
Press the Home
button on the product control panel.
2.
Select
Supplies
.
3.
The status of all supply items is listed on the screen.
4.
To print a report of the status of all supply items, including the genuine HP part number for reordering the
supply, select
Manage Supplies
, and then select
Print Supplies Status
.
Step two: Check supplies status
1.
Look at the supplies status report to check the percent of life remaining for the toner cartridges and if
applicable, the status of other replaceable maintenance parts.
Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The
supplies status page indicates when a supply level is very low. After an HP supply has reached the very low
threshold, HP’s premium protection warranty on that supply has ended.
The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Consider having a replacement available to install when print quality is no longer acceptable.
If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the
supplies status page lists the genuine HP part numbers.
2.
Check to see if you are using a genuine HP cartridge.
A genuine HP toner cartridge has the word “HP” on it, or has the HP logo on it. For more information on
identifying HP cartridges go to
www.hp.com/
go/learnaboutsupplies
.
Clean the product
Print a cleaning page
During the printing process paper, toner, and dust particles can accumulate inside the product and can cause
print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.
Follow these steps to clean the product's paper path.
1.
Press the Home
button on the product control panel.
2.
Select
Device Maintenance
.
3.
Select
Calibration/Cleaning
, and then select
Cleaning Page
to print the page.
A
Cleaning
message displays on the product control panel. The cleaning process takes a few minutes to
complete. Do not turn the product off until the cleaning process has finished. When it is finished, discard the
printed page.
120
Chapter 6
Solve problems
ENWW