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HP LaserJet M1319 Service Manual - Page 278

Customer Care Online, DC controller PCA

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Page 278 highlights

CO operations 58 Coldfire processor 41 colored paper, troubleshooting 176 communication operations 41 components internal, part numbers 226 locations 145 computer security features 58 conditioning stage, image formation process 48 configuration page printing 26 connectors fax card 153 formatter 152 contact image sensor (CIS) 56 control panel button description 12 cleaning page, printing 35 components 42 menus 13 messages, troubleshooting 154 overlay part numbers 207 removing 81 secondary service menu 187 service menu 186 supplies status, checking from 31 top cover, removing 79 troubleshooting display problems 154 control panel overlay part number 213, 232, 238 control-panel troubleshooting display problems 181 controller PCA 44 controls hook switch control 62 copy-quality resolution 4 copy-quality test 69 copying media, troubleshooting 176 operations 41 quality, troubleshooting 175 setup menu 14 size, troubleshooting 178 troubleshooting 178 covers, part numbers 227, 233, 236 covers, removing front 115 fuser 113 print-cartridge 112 rear 113 scanner side 76 scanner top 93 side 110 top 96 CPU, formatter 41 creases, troubleshooting 173 crooked pages 166, 173 curled media 173, 186 current control, fax line 62 cushions, scanner installing 105 part numbers 223, 234, 236 Customer Care Online 210 customer support online 243 repacking device 244 D dark copying 176 data communication operations 41 data path fax 61 DC bias 48 DC controller PCA 44 DC power distribution 46 dedicated telephone line for faxing 188 defaults, restoring 186 defaults, restoring factory- set 185 delivery sensor, paper (PS803) 50, 51 delivery-delay jams 51 delivery-stationary jams 51 demo page, printing 26 density operations 47 troubleshooting 171 developing roller 47 developing stage, image formation process 48 device detection, downstream fax 61 dialing fax 16 pulse 62 troubleshooting 198 digital subscriber line (DSL), troubleshooting 183 dimensions media 22 distance between repetitive defects 144 distinctive ring and faxing 188 function setup 59 document sensor (PS1201) 54 document top sensor (PS 1202) 54 documentation getting started guide, languages 210 user guide, languages 209 Web sites, technical support 210 door, cartridge part number 223, 232, 236 removing 112 door-open paper jams 51 dots per inch (dpi) faxing 16 print settings 169 specifications 3 dots, troubleshooting 171 downstream device detection fax 61 dpi. See dots per inch draft mode 186 DRAM 42 drivers specifications 4 supported 9 drum inspecting 170 operations 48, 49 rotation test 141 drum cleaning stage, image formation process 49 DSL, troubleshooting 183 260 Index ENWW

Section	Page
Product information	19
Quick access to product information	20
Product configuration	21
Configuration table	21
Features table	21
Product walkaround	23
Front view	23
Back view	24
Interface ports	24
Location of serial number and model number	25
Supported operating systems	26
Software included with the product	26
Easy installation for Windows	26
Advanced installation	26
Macintosh software	27
Supported printer drivers	27
Connectivity	27
Connect the product directly to a computer with USB	27
Control panel	29
Control panel walkaround	30
Control-panel menus	31
Use the control-panel menus	31
Control-panel main menus	31
Paper and print media	39
Supported paper and print media sizes	40
Load paper and print media	41
Priority input tray	41
Tray 1	42
Configure trays	42
Manage and maintain	43
Information pages	44
Use the HP Toolbox software	45
View HP Toolbox	45
Status	45
Fax	46
Fax tasks	46
Fax phone book	46
Fax send log	48
Fax receive log	48
Other Links	48
Manage supplies	49
Check and order supplies	49
Check supplies status by using the control panel	49
Store supplies	50
HP policy on non-HP supplies	50
HP fraud hotline	50
Recycle supplies	50
Replace supplies	51
Print cartridge	51
Clean the product	53
Clean the paper path	53
Clean the glass and white platen	53
Clean the exterior	54
Firmware updates	54
Operational theory	55
Basic operation	56
Sequence of operation	57
Sequence of operation, scanner	57
Sequence of operation, product base	58
Formatter system	59
Central processing unit	59
Fax card	59
Standard startup process	60
Product startup messages	60
RAM	60
USB interface	60
Control panel	60
Product base functions	61
Engine control system (engine control unit and power-supply assembly)	62
Print-engine control system	62
Product base laser/scanner	63
Power system on the power-supply assembly	64
AC power distribution	64
DC power distribution	64
Overcurrent/overvoltage	64
High-voltage power distribution	65
Image-formation system	66
The seven image-formation processes	66
Print cartridge	67
Product base paper-feed system	67
Jam detection in the product	69
Conditions of jam detection	69
HP LaserJet M1319f components	70
Basic operation	70
ADF pickup-and-feed system	72
Optical scanning system	74
Fax functions and operation	76
Computer and network security features	76
PSTN operation	76
Receive faxes when you hear fax tones	77
Distinctive ring function	77
Fax by using Voice over IP services	77
The fax subsystem	78
Fax card in the fax subsystem	78
Safety isolation	78
Safety-protection circuitry	78
Data path	79
Hook state	79
Downstream device detection	79
Hook switch control	80
Ring detect	80
Line current control	80
Billing- (metering-) tone filters	80
Fax page storage in flash memory	80
Stored fax pages	80
Advantages of flash memory storage	81
Removal and replacement	83
Removal and replacement strategy	84
Warnings, cautions, notes, and tips	84
Electrostatic discharge	84
Required tools	85
Types of screws	85
Service approach	86
Before performing service	86
After performing service	87
Post-service tests	87
Test 1 (print-quality test)	87
Test 2 (copy-quality test)	87
Test 3 (fax-quality test)	88
Parts removal order	89
Scanner assemblies	91
Link assemblies and scanner support-frame spring	91
Scanner side covers	94
Separation-pad set	96
Top cover, control panel	97
Control-panel assembly	99
Media lever and media-lever torsion spring	100
Separation-pad assembly	101
Scanner assembly	103
Scanner assembly top cover	111
Top-cover assembly	114
Pickup roller	115
White platen	116
Product base	117
Handset	117
Separation pad	118
Print cartridge	119
Pickup roller	120
Installing the scanner cushions	123
Media input tray	124
Transfer roller	126
Side covers	128
Print-cartridge door	130
Rear cover and fuser cover	131
Front cover	133
Speaker assembly	136
Power supply	137
Formatter and fax card	140
Scanner support-frame	142
Engine controller unit (ECU)	145
Laser/scanner assembly	149
Main motor	150
Fuser	152
Paper-pickup assembly	154
Solve problems	155
Problem-solving checklist	156
Menu map	158
Print a menu map	158
Tools for troubleshooting	159
Component tests	159
Drum rotation test	159
Half self-test functional check	160
Perform a half self-test check	160
Perform other checks	160
Heating element check	161
High-voltage contacts check	161
Check the print-cartridge contacts	161
Check the high-voltage connector assembly	161
Problem-solving diagrams	162
Repetitive image defects	162
Component locations	163
Timing diagram, product base	166
Main wiring	167
Formatter PCA and fax card connectors	170
Control-panel messages	172
Solve control-panel display problems	172
Alert and warning messages	172
Alert and warning message tables	172
Critical error messages	174
Critical error message-tables	174
Solve paper-handling problems	177
Clear jams	177
Causes of jams	177
Where to look for jams	178
Clear jams from the ADF	178
Clear jams from the input-tray areas	179
Clear jams from the output bin	181
Clear jams from the print-cartridge area	182
Avoid repeated jams	183
Media-handling problems	183
Print-media guidelines	183
Solve print-media problems	184
Performance problems	185
Solve image-quality problems	187
Print-quality problems	187
Improve print quality	187
Print-quality settings	187
To temporarily change print-quality settings	187
To change print-quality settings for all future jobs	187
Checking the print cartridge	188
To redistribute the toner in the print cartridge	188
Identify and correct print defects	188
Print-quality checklist	188
General print-quality issues	188
Solve copy problems	193
Prevent copy problems	193
Image problems	193
Media-handling problems	194
Performance problems	196
Solve scan problems	197
Solve scanned-image problems	197
Scan-quality problems	198
Prevent scan-quality problems	198
Solve scan-quality problems	198
Solve control-panel display problems	199
Solve connectivity problems	200
Solve direct-connection problems	200
Solve DSL problems	201
PBX line problems	201
Solve fax with Voice over IP services problems	202
Service-mode functions	203
NVRAM initialization	203
Super NVRAM initialization	203
Password reset or bypass	203
Service menu	204
Secondary service menu	205
Solve fax problems	206
General fax troubleshooting	206
Fax error messages	208
Alert and warning message tables	208
Fax memory is retained when there is a loss of power	212
Fax logs and reports	212
Print all fax reports	212
Print individual fax reports	212
Set the fax activity log to print automatically	213
Set the fax error report	213
Set the fax confirmation report	214
Include the first page of each fax on the fax confirmation, fax error, and last call reports	214
Change error correction and fax speed	214
Set the fax-error-correction mode	214
Change the fax speed	215
Problems sending faxes	215
Problems receiving faxes	218
Performance problems	220
Parts	221
Ordering information	222
Supplies and hinge tool	222
Cable and interface accessories	222
Whole unit replacement	223
Control-panel overlay	225
Supplementary documentation and support	227
Parts lists and diagrams	229
Screws	229
Scanner components and handset	230
External assemblies	230
ADF components	232
Frame assembly	234
Guide assembly	236
Product base	238
External assemblies and print cartridge	238
External covers	240
Formatter and fax card	242
Internal components	244
Alphabetical parts list	250
Numerical parts list	254
Service and support	259
Hewlett-Packard limited warranty statement	259
Customer self repair warranty service	260
Print cartridge limited warranty statement	261
Customer support	261
Repack the device	262
Specifications	263
Physical specifications	264
Electrical specifications	264
Power consumption	264
Environmental specifications	265
Acoustic emissions	265
Regulatory information	267
FCC compliance	268
Telephone Consumer Protection Act (United States)	269
IC CS-03 requirements	269
EU statement for telecom operation	270
New Zealand telecom statements	270
Declaration of conformity	271
Certificate of Volatility	272
Safety statements	273
Laser safety	273
Canadian DOC regulations	273
EMI statement (Korea)	273
Laser statement for Finland	274
Substances table (China)	275

Match case Limit results 1 per page

CO operations

Coldfire processor

colored paper,

troubleshooting

176

communication operations

components

internal, part numbers

226

locations

145

computer security features

conditioning stage, image formation

process

configuration page printing

connectors

fax card

153

formatter

152

contact image sensor (CIS)

control panel

button description

cleaning page, printing

components

menus

messages,

troubleshooting

154

overlay part numbers

207

removing

secondary service menu

187

service menu

186

supplies status, checking

from

top cover, removing

troubleshooting display

problems

154

control panel overlay

part number

213,

232,

238

control-panel

troubleshooting display

problems

181

controller PCA

controls

hook switch control

copy-quality

resolution

copy-quality test

copying

media, troubleshooting

176

operations

quality, troubleshooting

175

setup menu

size, troubleshooting

178

troubleshooting

178

covers, part numbers

227,

233,

236

covers, removing

front

115

fuser

113

print-cartridge

112

rear

113

scanner side

scanner top

side

110

top

CPU, formatter

creases, troubleshooting

173

crooked pages

166,

173

curled media

173,

186

current control, fax line

cushions, scanner

installing

105

part numbers

223,

234,

236

Customer Care Online

210

customer support

online

243

repacking device

244

dark copying

176

data communication

operations

data path

fax

DC bias

DC controller PCA

DC power distribution

dedicated telephone line for

faxing

188

defaults, restoring

186

defaults, restoring factory-

set

185

delivery sensor, paper

(PS803)

50,

delivery-delay jams

delivery-stationary jams

demo page, printing

density

operations

troubleshooting

171

developing roller

developing stage, image formation

process

device detection, downstream

fax

dialing

fax

pulse

troubleshooting

198

digital subscriber line (DSL),

troubleshooting

183

dimensions

media

distance between repetitive

defects

144

distinctive ring

and faxing

188

function setup

document sensor (PS1201)

document top sensor (PS

1202)

documentation

getting started guide,

languages

210

user guide, languages

209

Web sites, technical

support

210

door, cartridge

part number

223,

232,

236

removing

112

door-open paper jams

dots per inch (dpi)

faxing

print settings

169

specifications

dots, troubleshooting

171

downstream device detection

fax

dpi.

See

dots per inch

draft mode

186

DRAM

drivers

specifications

supported

drum

inspecting

170

operations

48,

rotation test

141

drum cleaning stage, image

formation process

DSL, troubleshooting

183

260

Index

ENWW