HP LaserJet M1522 HP LaserJet M1522 MFP Series User Guide - Page 209
Problems with Mac OS X v10.3, Mac OS X v10.4, and Mac OS X v10.5 continued, Table 12-3
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Table 12-3 Problems with Mac OS X v10.3, Mac OS X v10.4, and Mac OS X v10.5 (continued) The product name, IP address, or "Rendezvous" or "Bonjour" host name does not appear in the printer list box in the Printer Setup Utility. Cause Solution Ethernet hub, try connecting directly to the computer or use a different port. The wrong product name, IP address, or "Rendezvous" or "Bonjour" host name is being used. Check the product name, IP address, or "Rendezvous" or "Bonjour" host name by printing a configuration page See Information pages on page 140. Verify that the name, IP address, or "Rendezvous" or "Bonjour" host name on the configuration page matches the product name, IP address, or "Rendezvous" or "Bonjour" host name in the Printer Setup Utility. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Open the print queue, and then click Start Jobs. The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or "Rendezvous" or "Bonjour" host name might have received your print job. Check the product name, IP address, or "Rendezvous" or "Bonjour" host name by printing a configuration page See Information pages on page 140. Verify that the name, IP address, or "Rendezvous" or "Bonjour" host name on the configuration page matches the product name, IP address, or "Rendezvous" or "Bonjour" host name in the Printer Setup Utility. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the product before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. ENWW Solve software problems 197