HP LaserJet Pro MFP M148-M149 Reference Guide - Page 6

Use the scan feature Use the HP Scan software on your computer to start a scan job at the printer. Windows Click Start, select Programs or All Programs, select HP, and then select HP Scan. Mac OS Go to the Applications folder and open HP Easy Scan. Troubleshooting Wireless connection troubleshooting NOTE: Both 2.4 GHz and 5 GHz bands are supported. Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). A USB cable might be required for temporary connection between the printer and the computer. To ensure that the wireless setup information synchronizes correctly, do not connect the USB cable until prompted to do so. Follow these steps to restore the network settings: 1. Remove the USB cable from the printer. 2. Follow one of these steps: a. For a 2-line control panel printer: Press and hold the Wireless button on the printer control panel. When the Ready LED and the Attention LED start blinking simultaneously, release the Wireless button. b. For a touchscreen control panel printer: Go to the Setup menu on your printer, select Network Setup, and then select Restore Defaults/Restore Network Settings. The printer will restore network default automatically and restart. 3. When the Ready LED is on, continue to install the software. If your router supports Wi-Fi Protected Setup (WPS) mode, try to connect through this mode: 1. Press the WPS button on your router. 2. Within two minutes, press and hold the Wireless button for at least three seconds and then release the button (2-line control panel printer), or open the Setup menu, select Network Setup, select Wireless, select Wi-Fi Protected Setup, and then tap the Push button from touchscreen control panel. 3. The Wireless LED and the Ready LED start blinking simultaneously. Wait while the printer establishes the network connection automatically. 4. This process takes up to two minutes. When the network connection is established, the Wireless LED stops blinking and remains on. Continue to install the software. Wireless printing For more information about wireless printing and wireless setup, go to www.hp.com/go/wirelessprinting. Check the Wireless LED status from the printer control panel: 1. If the Wireless LED is off, it means that the wireless connection is not established. a. Press the Wireless button on the printer control panel or select the Wireless on option from the Wireless menu on the control panel. b. After the Wireless LED starts blinking, continue to install the software. When the network connection is established, the Wireless LED stops blinking and remains on. 2. If the Wireless LED is on, it means that the wireless connection is established. a. Check the network name (SSID) info on the Configuration Report/ Network Summary: From the Reports menu, select Network Summary. Verify the network name (SSID) on the report. b. Make sure the computer is connected to the same wireless network to which you are connecting the printer. c. Continue to install the software. 3. If the Wireless LED is blinking, it means that the wireless connection is not established. a. Restart the printer and the router. b. Manually connect the printer to your wireless network. Use Wi-Fi Protected Setup (WPS) to connect the printer if the router supports WPS, or continue to the next step. c. Uninstall and reinstall the HP software. User guide and additional support resources The user guide includes printer usage and troubleshooting information. It is available on the web: Go to www.hp.com/support/ljM148MFP or www.hp.com/support/ljM227MFP. Check for firmware updates 1. Go to www.hp.com/support/ljM148MFP or www.hp.com/support/ljM227MFP. 2. Select a printer or category from the list, and then click Drivers. 3. Select the operating system, and click the Next button. 4. Select Firmware, and click the Download button. Control panel help (touchscreen models only) Touch the Help button on the printer control panel to access help topics. 6