HP Latex 260 Maintenance and troubleshooting guide - Page 86

included in this list, turn off the printer and then, Recommendation column to resolve the error.

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Table 10-1 Text messages (continued) Message Recommendation IO warning Try again; if the problem persists, call your service representative. See When you need help on page 85. PDL Error: Ink system not ready Clean the printheads. See Clean the printheads on page 72. PDL Error: Job clipped The image is too large for the substrate or for the printer. Load larger substrate if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: out of substrate Load more substrate. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The substrate type or print quality specified for the job are incorrect. Change the loaded substrate type or the print settings. PDL Error: printing error Try sending the job again. PDL Error: virtual memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PH cleaning kit almost full Make sure that you have a new printhead cleaning kit available. PH cleaning kit full Replace the printhead cleaning kit. See Replace the printhead cleaning kit on page 35. Replace [color] cartridge Replace the cartridge. See When you need help on page 85. Reseat [color] cartridge Remove and reinsert the same cartridge. See When you need help on page 85. Update: failed. Invalid file Make sure that you have selected the correct firmware update file. Then try again to perform the update. Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, turn off the printer and then turn it back on. If the problem persists, call your service representative. See When you need help on page 85. Table 10-2 Numeric error messages Error code Recommendation 15.01:00 The printer is unable to warm up within a preset time limit. Check that the ambient temperature and input voltage are within printer specifications. If the problem persists, call your service representative. See When you need help on page 85. 15.02:00 The printer is unable to cool down within a preset time limit. Check that the ambient temperature is within printer specifications. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 85. 15.03:00 Excessive heat in the drying module. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 85. 15.04:00 Insufficient heat in the drying module. Check that the ambient temperature is within printer specifications. If the problem persists, call your service representative. See When you need help on page 85. 15.05:00 Infrared sensor error. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 85. 80 Chapter 10 Front-panel error messages ENWW

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Table 10-1
Text messages (continued)
Message
Recommendation
IO warning
Try again; if the problem persists, call your service representative. See
When you need
help
on page
85
.
PDL Error: Ink system not ready
Clean the printheads. See
Clean the printheads
on page
72
.
PDL Error: Job clipped
The image is too large for the substrate or for the printer. Load larger substrate if
possible, or reduce the image size.
PDL Error: memory full
Restart the printer and try resending the job; if necessary, reduce the complexity of the
job.
PDL Error: out of substrate
Load more substrate.
PDL Error: parsing error
The print job is unintelligible to the printer. Try to recreate and resend it. Check your
cable connections.
PDL Error: print mode error
The substrate type or print quality specified for the job are incorrect. Change the loaded
substrate type or the print settings.
PDL Error: printing error
Try sending the job again.
PDL Error: virtual memory full
Restart the printer and try resending the job; if necessary, reduce the complexity of the
job.
PH cleaning kit almost full
Make sure that you have a new printhead cleaning kit available.
PH cleaning kit full
Replace the printhead cleaning kit. See
Replace the printhead cleaning kit
on page
35
.
Replace [color] cartridge
Replace the cartridge. See
When you need help
on page
85
.
Reseat [color] cartridge
Remove and reinsert the same cartridge. See
When you need help
on page
85
.
Update: failed. Invalid file
Make sure that you have selected the correct firmware update file. Then try again to
perform the update.
Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the
Recommendation column to resolve the error.
If an error message appears on the front panel that is
not
included in this list, turn off the printer and then
turn it back on. If the problem persists, call your service representative. See
When you need help
on page
85
.
Table 10-2
Numeric error messages
Error code
Recommendation
15.01:00
The printer is unable to warm up within a preset time limit. Check that the ambient temperature and
input voltage are within printer specifications. If the problem persists, call your service
representative. See
When you need help
on page
85
.
15.02:00
The printer is unable to cool down within a preset time limit. Check that the ambient temperature is
within printer specifications. Check that all fans are working and unblocked. If the problem persists,
call your service representative. See
When you need help
on page
85
.
15.03:00
Excessive heat in the drying module. Check that all fans are working and unblocked. If the problem
persists, call your service representative. See
When you need help
on page
85
.
15.04:00
Insufficient heat in the drying module. Check that the ambient temperature is within printer
specifications. If the problem persists, call your service representative. See
When you need help
on page
85
.
15.05:00
Infrared sensor error. Check that all fans are working and unblocked. If the problem persists, call
your service representative. See
When you need help
on page
85
.
80
Chapter 10
Front-panel error messages
ENWW