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HP M415 HP Photosmart M415 Digital Camera with HP Instant Share - Page 95

Troubleshooting and Support

UPC - 829160831046

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7 Troubleshooting and Support This chapter contains information on the following topics: • Resetting the camera (page 96) • HP Image Zone software, including system requirements and HP Image Zone Express (page 96) • Using the camera without installing the HP Image Zone software (page 99) • Possible problems, causes, and solutions (page 105) • Error messages on the camera (page 120) • Error messages on the computer (page 134) • Getting assistance from HP, including web and phone support (page 136) NOTE: For more information about solutions to problems mentioned here, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website www.hp.com/support Troubleshooting and Support 95

Section	Page
Contents	5
Getting Started	9
Setup	10
1. Attach the Wrist Strap	10
2. Install the Batteries	11
3. Turn on the Camera	12
4. Choose the Language	12
5. Set the Region	13
6. Set the Date and Time	13
7. Install and Format a Memory Card (Optional)	15
8. Install the Software	17
Windows®	17
Macintosh	18
User’s Manual on the CD	18
Camera Parts	19
Top of the Camera	19
Back and Right Side of the Camera	20
Front, Left Side, and Bottom of the Camera	24
Camera States	25
Camera Menus	26
Camera Status Screen	28
Restoring Previous Settings	29
Viewing the On-Camera Demo	29
Taking Pictures and Recording Video Clips	31
Taking Still Pictures	31
Recording Audio with Still Pictures	32
Recording Video Clips	33
Using Live View	34
Focusing the Camera	35
Obtaining Optimum Focus	35
Using Focus Lock	37
Using Zoom	38
Using Optical Zoom	38
Using Digital Zoom	38
Setting the Flash	40
Using the Shooting Modes	42
Using the Self-Timer Settings	44
Using the Capture Menu	46
Help for the Menu Options	47
Image Quality	47
Adaptive Lighting	50
Color	52
Date & Time Imprint	52
EV Compensation	54
White Balance	55
ISO Speed	56
Reviewing Images and Video Clips	59
Using Playback	59
Total Images Summary Screen	62
Viewing Thumbnails	63
Magnifying Images	64
Using the Playback Menu	65
Delete	67
Remove Red Eyes	68
Rotate	69
Record Audio	69
Using HP Instant Share	71
Using the HP Instant Share Menu	72
Setting Up Online Destinations in the Camera	74
Sending Images to Destinations	76
Transferring and Printing Images	79
Transferring Images to a Computer	79
Printing Images Directly from the Camera	81
Using the Setup Menu	85
Display Brightness	86
Camera Sounds	87
Live View at Power On	88
Date & Time	89
USB Configuration	90
TV Configuration	91
Language	92
Move Images to Card	93
Troubleshooting and Support	95
Resetting the Camera	96
HP Image Zone Software	96
System Requirements (Windows Only)	97
HP Image Zone Express (Windows Only)	98
Using Your Camera without Installing the HP Image Zone Software	99
Transferring Images to a Computer without HP Image Zone Software	100
Connecting Your Camera as a Digital Camera	100
Using a Memory Card Reader	100
Configuring the Camera as a Disk Drive	103
Problems and Solutions	105
Error Messages on the Camera	120
Error Messages on the Computer	134
Getting Assistance	136
HP Accessibility Website	136
HP Photosmart Website	136
Support Process	137
Phone Support	138
Phone Support Numbers	140
Managing Batteries	143
Top Points About Batteries	143
Extending Battery Life	144
Safety Precautions for Using Batteries	145
Performance per Battery Type	147
Number of Shots per Battery Type	148
Power Indicators	149
Recharging NiMH Batteries	150
Safety Precautions for Recharging NiMH Batteries	152
Sleep Time-out for Power Conservation	153
Purchasing Camera Accessories	155
Caring for Your Camera	159
Basic Camera Care	159
Cleaning the Camera	160
Cleaning the Camera Lens	161
Cleaning the Camera Body and Image Display	161
Specifications	163
Memory Capacity	169