HP MDS600 HP BladeSystem Deployment Guide for Solutions with 6Gb SAS BL Switch - Page 70

Troubleshooting D2600/D2700 storage enclosures, HP D6000 Disk Enclosure Maintenance and Service Guide - error codes

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For more information about LED displays or 7-segment codes, see the HP 600 Modular Disk System Maintenance and Service Guide, HP D6000 Disk Enclosure Maintenance and Service Guide, HP 600 Modular Disk System User Guide, or HP D6000 Disk Enclosure User Guide. Troubleshooting D2600/D2700 storage enclosures NOTE: After a power failure, the enslosure automatically returns to the last-powered state (On or Off) when A/C power is restored. If the enclosure does not initialize, do the following: 1. Ensure that the power on/standby button was pressed firmly and held for approximately three seconds. 2. Verify that the power on/standby button LED is green. 3. Verify that the power source is working: a. Verify that the power supplies are working by viewing the power supply LEDs. If necessary, remove and reinstall the power supplies to verify that they are seated properly. b. Remove and inspect AC power cords from both power supplies and reconnect them. Problem Amber front fault LED Amber rear fault LED Amber power on/standby LED Amber power supply LED Amber I/O module fault LED Amber fan LED Possible Reasons Solution • Front Status and UID module might • Be sure that the Front Status and UID not be inserted properly, might have module is undamaged and is fully a damaged connector, or might have seated. failed. • Check rear fault LEDs to isolate failed • Possible error condition exists. component. Rear power and UID module might not be inserted properly, might have a damaged connector, or might have failed. Be sure that the rear power and UID module is undamaged and is fully seated. • The power on/standby button has not • Firmly press the power on/standby been pressed firmly or held long button and hold for approximately enough. three seconds. • The system might have experienced • Be sure that all components are fully a short. Controller firmware might be seated. corrupted. • Update controller firmware. • The system midplane and/or power button/LED assembly might need to be replaced. Power supply might not be inserted properly, might have a damaged connector, or might have failed. • Be sure that the power supply is undamaged and is fully seated. • Be sure that all pins on connectors and components are straight. • The I/O module is locked. • The I/O module has failed. • Other fault condition exists. Make sure that the I/O module is seated properly by pressing the I/O module firmly into its bay after the handle has clicked in place. CAUTION: Never remove an I/O module from the chassis while the status LED is green. Removing an active I/O module can result in data loss. Fan might not be inserted properly, might Be sure that the fan is undamaged and is have a damaged connector, or might fully seated. have failed. 70 Maintenance and troubleshooting

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For more information about LED displays or 7-segment codes, see the
HP 600 Modular Disk System
Maintenance and Service Guide
,
HP D6000 Disk Enclosure Maintenance and Service Guide
,
HP
600 Modular Disk System User Guide
, or
HP D6000 Disk Enclosure User Guide
.
Troubleshooting D2600/D2700 storage enclosures
NOTE:
After a power failure, the enslosure automatically returns to the last-powered state (On
or Off) when A/C power is restored.
If the enclosure does not initialize, do the following:
1.
Ensure that the power on/standby button was pressed firmly and held for approximately three
seconds.
2.
Verify that the power on/standby button LED is green.
3.
Verify that the power source is working:
a.
Verify that the power supplies are working by viewing the power supply LEDs. If necessary,
remove and reinstall the power supplies to verify that they are seated properly.
b.
Remove and inspect AC power cords from both power supplies and reconnect them.
Solution
Possible Reasons
Problem
Amber front fault LED
•
Be sure that the Front Status and UID
module is undamaged and is fully
seated.
•
Front Status and UID module might
not be inserted properly, might have
a damaged connector, or might have
failed.
•
Check rear fault LEDs to isolate failed
component.
•
Possible error condition exists.
Be sure that the rear power and UID
module is undamaged and is fully seated.
Rear power and UID module might not
be inserted properly, might have a
Amber rear fault LED
damaged connector, or might have
failed.
Amber power on/standby LED
•
Firmly press the power on/standby
button and hold for approximately
three seconds.
•
The power on/standby button has not
been pressed firmly or held long
enough.
•
•
The system might have experienced
a short. Controller firmware might be
corrupted.
Be sure that all components are fully
seated.
•
Update controller firmware.
•
The system midplane and/or power
button/LED assembly might need to
be replaced.
Power supply might not be inserted
properly, might have a damaged
connector, or might have failed.
Amber power supply LED
•
Be sure that the power supply is
undamaged and is fully seated.
•
Be sure that all pins on connectors and
components are straight.
Make sure that the I/O module is seated
properly by pressing the I/O module
Amber I/O module fault LED
•
The I/O module is locked.
•
The I/O module has failed.
firmly into its bay after the handle has
clicked in place.
•
Other fault condition exists.
CAUTION:
Never remove an I/O
module from the chassis while the status
LED is green. Removing an active I/O
module can result in data loss.
Be sure that the fan is undamaged and is
fully seated.
Fan might not be inserted properly, might
have a damaged connector, or might
have failed.
Amber fan LED
70
Maintenance and troubleshooting