HP ML530 Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on Pro - Page 12

Appendix B: known issues and workarounds

Page 12 highlights

Appendix B: known issues and workarounds This section details the known issues with installing Windows Server 2003 SP1 on ProLiant servers and provides information about resolving them. Table 4. Known issues Issue 1 A Windows 2000 manual upgrade to Windows Server 2003 prompts message reporting the need for CPQTEAM.DLL. Description While manually upgrading to Windows Server 2003 from Windows 2000 Server, a message pops up informing the user that CPQTEAM.DLL is needed. Workaround To continue with the upgrade, select Cancel on the popup message. After Windows Server 2003 has been installed, install the ProLiant Support Pack for Microsoft Windows Server 2003. Solution HP engineers are working with Microsoft to resolve this issue. Issue 2 Issue 3 HP Smart Array Multipath Software Version 1.0 is not compatible with Windows Server 2003. Description HP Smart Array Multipath Software Version 1.0 must be uninstalled prior to upgrading to Windows Server 2003 to avoid incompatibility issues. Solution Uninstall HP Smart Array Multipath Software Version 1.0 prior to the OS upgrade. Once the Windows Server 2003 upgrade and the ProLiant Support Pack installation are complete, install HP Smart Array Multipath Software Version 2.0 (or later). Software fault tolerant volumes (dynamic disks) fail during driver upgrade or rollback. Description When a device driver is updated for a device containing dynamic disks, the software fault tolerant volumes located on these dynamic disks will fail and will require regeneration. Workaround No workaround is available at this time. Solution Scheduled to be fixed in a later Microsoft operating system release. Issue 4 Upgrading miniport driver for secondary device requires reboot. Description When a device driver for a secondary device is updated, the Windows Server 2003 operating system may request a reboot. Workaround Reboot the server as prompted. Solution Scheduled to be fixed in a later Microsoft operating system release. Issue 5 Startup and Recovery Server options revert back to default settings after an upgrade. Description Startup and Recovery Server options modified from default settings will automatically revert back to the default settings after upgrading from Windows 2000 Advanced Server to Windows Server 2003, Enterprise Edition (see the following scenarios for sample setting modifications). Scenario 1 • Options = automatically restart • Default setting = enabled • Modified setting before upgrade = disabled • Setting after upgrade = enabled 12

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Appendix B: known issues and workarounds
This section details the known issues with installing Windows Server 2003 SP1 on ProLiant servers
and provides information about resolving them.
Table 4.
Known issues
Issue 1
A Windows 2000 manual upgrade to Windows Server 2003 prompts message reporting the need
for CPQTEAM.DLL.
Description
While manually upgrading to Windows Server 2003 from Windows 2000
Server, a message pops up informing the user that CPQTEAM.DLL is needed.
Workaround
To continue with the upgrade, select Cancel on the popup message. After
Windows Server 2003 has been installed, install the ProLiant Support Pack for
Microsoft Windows Server 2003.
Solution
HP engineers are working with Microsoft to resolve this issue.
Issue 2
HP Smart Array Multipath Software Version 1.0 is not compatible with Windows Server 2003.
Description
HP Smart Array Multipath Software Version 1.0 must be uninstalled prior to
upgrading to Windows Server 2003 to avoid incompatibility issues.
Solution
Uninstall HP Smart Array Multipath Software Version 1.0 prior to the OS upgrade.
Once the Windows Server 2003 upgrade and the ProLiant Support Pack
installation are complete, install HP Smart Array Multipath Software Version 2.0
(or later).
Issue 3
Software fault tolerant volumes (dynamic disks) fail during driver upgrade or rollback.
Description
When a device driver is updated for a device containing dynamic disks, the
software fault tolerant volumes located on these dynamic disks will fail and will
require regeneration.
Workaround
No workaround is available at this time.
Solution
Scheduled to be fixed in a later Microsoft operating system release.
Issue 4
Upgrading miniport driver for secondary device requires reboot.
Description
When a device driver for a secondary device is updated, the Windows Server
2003 operating system may request a reboot.
Workaround
Reboot the server as prompted.
Solution
Scheduled to be fixed in a later Microsoft operating system release.
Issue 5
Startup and Recovery Server options revert back to default settings after an upgrade.
Description
Startup and Recovery Server options modified from default settings will
automatically revert back to the default settings after upgrading from Windows
2000 Advanced Server to Windows Server 2003, Enterprise Edition (see the
following scenarios for sample setting modifications).
Scenario 1
Options = automatically restart
Default setting = enabled
Modified setting before upgrade = disabled
Setting after upgrade = enabled
2