HP Nc8230 Getting Started - Page 43

Is the Notebook Overheating?, Is an External Device Not Working?, Start > Help and Support

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Troubleshooting Is the Notebook Overheating? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. If you suspect that overheating is the problem, allow the notebook to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the notebook. Vent locations are identified in the Hardware and Software Guide, which is located on the Notebook Documentation CD. Is an External Device Not Working? If an external device does not function as expected: ■ Turn on the device as instructed in the device documentation. Some devices, such as monitors and printers, must be turned on before the notebook is turned on. ■ Verify that ❏ All device connections are secure. ❏ The device is receiving electrical power. ❏ The device, especially if it is an older device, is compatible with your operating system. For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the Web site of the device manufacturer or provider. For more information about updating drivers, select Start > Help and Support. If the problem involves accessing or displaying files on removable storage such as a CD, DVD, or digital memory card, refer to the AutoPlay section in the Hardware and Software Guide, which is located on the Notebook Documentation CD. Getting Started A-7

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Troubleshooting
Is the Notebook Overheating?
It is normal for the notebook to feel warm to the touch while it
is in use. But if the notebook feels
extremely
warm, it may be
overheating because a vent is blocked.
If you suspect that overheating is the problem, allow the notebook
to cool to room temperature. Then be sure to keep all vents free
from obstructions while you are using the notebook.
Vent locations are identified in the
Hardware and Software
Guide,
which is located on the
Notebook Documentation
CD.
Is an External Device Not Working?
If an external device does not function as expected:
■
Turn on the device as instructed in the device documentation.
Some devices, such as monitors and printers, must be turned
on before the notebook is turned on.
■
Verify that
❏
All device connections are secure.
❏
The device is receiving electrical power.
❏
The device, especially if it is an older device, is
compatible with your operating system. For compatibility
information, select
Start > Help and Support,
or visit
the Web site of the device manufacturer or provider.
❏
The correct drivers are installed and updated. Drivers may
be available on a CD included with the device or on the
Web site of the device manufacturer or provider. For more
information about updating drivers, select
Start > Help
and Support.
If the problem involves accessing or displaying files on
removable storage such as a CD, DVD, or digital memory card,
refer to the AutoPlay section in the
Hardware and Software
Guide,
which is located on the
Notebook Documentation
CD.
Getting Started
A–7