HP Nx5000 HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 54
Flowchart 2.12-No OS Loading, Hard Drive, Part 3
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Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean virus. Replace hard drive. Y OS loading from hard drive? N Y Diagnostics on diskette? N Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive, Part 3
Y
System
files on hard
drive?
Continued from
“Flowchart
2.11—No OS
Loading, Hard Drive,
Part 2”
Clean virus.
Done
N
Install OS
and reboot.
Virus
on hard
drive?
OS
loading from
hard drive?
Y
N
Y
N
Y
N
Diagnostics
on diskette?
Replace
hard drive.
Run diagnostics
and follow
recommendations.
Run SCANDISK and
check for
bad sectors.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Done