HP Officejet 4400 User Guide - Page 47

The Minimum System Checks screen appears, Solution, Cause, Details

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Solve a problem Solution 1: Press the On button to turn on the product Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Solution 2: Set your product as the default printer Solution: Use the system tools on your computer to change your product to be the default printer. Cause: You sent the print job to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Solution 3: Check the connection between the product and computer Solution: Check the connection between the product and computer. Cause: The product and computer were not communicating with each other. If this did not solve the issue, try the next solution. Solution 4: Check that the cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have ink. Cause: There might have been a problem with one or more of the cartridges. If this did not solve the issue, try the next solution. Solution 5: Load paper in the input tray Solution: Load paper in the input tray. For more information, see: "Load media" on page 23 Cause: The product might have been out of paper. The Minimum System Checks screen appears Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. Cause: Your system did not meet the minimum requirements to install the software. Setup troubleshooting 45

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Solution 1: Press the On button to turn on the product
Solution:
Look at the
On
button located on the product. If it is not lit, the product is
turned off. Make sure the power cord is firmly connected to the product and plugged
into a power outlet. Press the
On
button to turn on the product.
Cause:
The product might not have been turned on.
If this did not solve the issue, try the next solution.
Solution 2: Set your product as the default printer
Solution:
Use the system tools on your computer to change your product to be the
default printer.
Cause:
You sent the print job to the default printer, but this product was not the
default printer.
If this did not solve the issue, try the next solution.
Solution 3: Check the connection between the product and computer
Solution:
Check the connection between the product and computer.
Cause:
The product and computer were not communicating with each other.
If this did not solve the issue, try the next solution.
Solution 4: Check that the cartridges are installed properly and have ink
Solution:
Check that the cartridges are installed properly and have ink.
Cause:
There might have been a problem with one or more of the cartridges.
If this did not solve the issue, try the next solution.
Solution 5: Load paper in the input tray
Solution:
Load paper in the input tray.
For more information, see:
“
Load media” on page 23
Cause:
The product might have been out of paper.
The Minimum System Checks screen appears
Solution:
Click
Details
to see what the specific problem is, and then correct the
problem before attempting to install the software.
Cause:
Your system did not meet the minimum requirements to install the software.
Setup troubleshooting
45
Solve a problem