HP OmniBook 3000 HP OmniBook 3000 PC Corporate Evaluator's Guide - Not Orderab - Page 96

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Features and Specifications Getting Assistance and Support Frequently Asked Questions Location: Electronic Support Services and HP's website. Audience: End User, Corporate IT, Reseller/Integrator. Content: Troubleshooting, information includes docking, power management, and batteries. Corporate Evaluator's Guide Location: Electronic Support Services and HP's website. Audience: Corporate IT, Resellers/Integrators. Content: OmniBook system resources (including memory maps, interrupt settings, I/O addresses), instructions for using the recovery CD-ROM to rebuild the OmniBook 3000, retrieve key operating-system drivers, and access the electronic manuals, troubleshooting, installing the major operating systems including Windows for Workgroups 3.11, Windows 95, and Windows NT 4.0. To get HP OmniBook assistance If you need assistance with your HP OmniBook or HP OmniBook accessory, use any of the following support services: Provider Type HP Electronic Support Services HP-approved support providers HP Customer Support Centers HP-authorized resellers Type of Assistance Product literature, news, support documentation, applications notes, FAQ's, software and Approved and Tested Solutions Local HP-approved support assistance Warranty qualification and warranty repair service Out-of-warranty repair service or referral to an HP Service Center Telephone support assistance--free during warranty period In and out of warranty repair qualification and repair process Local support assistance Referral to Customer support center or HP-approved support provider 5-14

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Features and Specifications
Getting Assistance and Support
5-14
Frequently Asked Questions
Location:
Electronic Support Services and HP’s website.
Audience:
End User, Corporate IT, Reseller/Integrator.
Content:
Troubleshooting, information includes docking, power management,
and batteries.
Corporate Evaluator’s Guide
Location:
Electronic Support Services and HP’s website.
Audience:
Corporate IT, Resellers/Integrators.
Content:
OmniBook system resources (including memory maps, interrupt
settings, I/O addresses), instructions for using the recovery CD-ROM to
rebuild the OmniBook 3000, retrieve key operating-system drivers,
and access the electronic manuals, troubleshooting, installing the
major operating systems including Windows for Workgroups 3.11,
Windows 95, and Windows NT 4.0.
To get HP OmniBook assistance
If you need assistance with your HP OmniBook or HP OmniBook accessory, use any
of the following support services:
Provider Type
Type of Assistance
HP Electronic Support
Services
Product literature, news, support documentation, applications notes, FAQ’s,
software and Approved and Tested Solutions
HP-approved support
providers
Local HP-approved support assistance
Warranty qualification and warranty repair service
Out-of-warranty repair service or referral to an HP Service Center
HP Customer Support
Centers
Telephone support assistance--free during warranty period
In and out of warranty repair qualification and repair process
HP-authorized resellers
Local support assistance
Referral to Customer support center or HP-approved support provider