HP OmniBook 800 HP OmniBook 800 - 5/166 CD-ROM User Guide - Page 16

Troubleshooting Trouble The POWER switch is ON, but nothing appears on the CD-ROM display. The CD-ROM drive is not accessible from the OmniBook. Possible Cause s/Solutions The power cable is not plugged into the OmniBook connector or the DC IN jack. The batteries are not installed correctly or are dead. For Windows 95, the CD-ROM drive was not turned on when you plugged it into the OmniBook.Turn on the drive, then click Start, Eject PC. Unplug and then reconnect the SCSI adapter cable to the OmniBook. The data from the CD is not properly transmitted to the OmniBook. For Windows for Workgroups, the CD-ROM drive was not turned on when you rebooted the OmniBook. Turn on the drive and reboot the computer. The SCSI adapter cable is not connected properly. Devices with duplicate SCSI ID numbers are connected to the OmniBook. SCSI termination on the CD-ROM drive is OFF. Change the terminator switch (switch 4) on the CD-ROM drive from OFF to ON. There is a problem with the OmniBook software.See the OmniBook User's Guide. A "no dISC" message appears The CD is upside down. on the display after inserting a The CD is dirty. Clean it with a soft, dry cloth. CD, the sound skips, or data The CD is damaged. can not be read. There is moisture on the CD-ROM drive or the CD, possibly due to temperature change condensation. Remove the CD from the CD-ROM drive and do not use it for 1 hour. The CD-ROM drive does not Headphones or amplified speakers are not connected to the CD-ROM play sound. drive PHONES jack. VOLUME control is set to "0". The control buttons do not CD-ROM drive has been playing audio CD controlled by OmniBook function. software. Open and close the disk cover. The control buttons and Disconnect the CD-ROM power cable and remove the batteries, then POWER switch do not function. reconnect the power cable and reinstall the batteries. The OmniBook has stopped For Windows 95: The SCSI adapter device was not removed from the responding (locked up). Undocked configuration. Reset the computer and see the last step under "To connect the CD-ROM drive to your OmniBook," in this manual. DOCKED and UNDOCKED messages appear (with Windows for Workgroups). For Windows 95: You did not use Eject PC to disconnect the CD-ROM drive. Plug the cable back in. Reset the computer and click Start, Eject PC before unplugging the cable. The SCSI connection is considered a "docked" connection; therefore, connecting and disconnecting the CD-ROM drive to the SCSI port is "docking" and "undocking" it. In Windows for Workgroups you must then restart the computer, except when the computer has merely timed out or been turned off and on. 1-16