HP P3005 HP LaserJet P3005 - User Guide - Page 124
Control-panel messages
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Control-panel messages Control panel message Install supply 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press 10.XX.YY SUPPLY MEMORY ERROR For help press 11.XX INTERNAL CLOCK ERROR alternates with To continue press 13.XX.YY FUSER JAM INSIDE TOP COVER alternates with For help press 13.XX.YY JAM IN TRAY 1 alternates with Clear jam then press Description Recommended action A new, non-HP supply has been installed. This message appears until an HP supply is installed or you press . If you believe you purchased an HP supply, please go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press . The first pending print job will be cancelled. The device cannot read or write to the print- ● cartridge memory tag, or the memory tag is missing. ● Open the front door. Remove the print cartridge, and then reinstall it. ● Close the front door. ● Turn the device off and then on. ● If the error persists, contact HP Support. The device internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the device on. Contact HP support. A jam has occurred in the fuser area. ● Press to see step-by-step information. ● Open the top cover, and then remove the print cartridge. ● Remove all media found. ● Lift the metal flap, and then remove any media remaining. ● Reinstall the print cartridge, and then close the top cover. ● To exit, press A page is jammed in the multipurpose tray. ● Press to see step-by-step information. ● Remove media from tray 1, and then remove any media in the device. ● Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray. ● Reload media in tray 1. Do not load media above the fill tabs on the media 112 Chapter 7 Problem solving ENWW