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HP P3005dn HP LaserJet P3005 - Software Technical Reference - Page 376

Care Center., Three messages appear during a normal update process; others RESEND UPGRADE and RFU LOAD - laserjet resend upgrade

UPC - 882780567146

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Print jobs that are sent to the device while an update is in process do not interrupt the update. All HP LaserJet devices leave the factory with the most recent firmware version installed. If a remote firmware update fails in an MS Windows operating system, the .RFU file must be resent. If a remote firmware update fails in a Macintosh operating system, contact support from an HP Customer Care Center. The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 7-8 Troubleshooting a firmware update failure Reason for firmware update failure The .RFU file is corrupted. The wrong device is contained in the .RFU file. The upgrade was interrupted. A flash hardware failure occurred. Corrective action The device recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the device. Download the file from www.hp.com/go/ljp3005_firmware. The device recognizes the printer mismatch and rejects the update. Download the correct file and send it to the device. Download the file from www.hp.com/go/ ljp3005_firmware. See Table 7-9 Update messages on page 352. Although it is extremely unlikely, the device might have a hardware failure. Call technical support to address the problem (see the flyer that came with the device for a local telephone support list). Three messages appear during a normal update process; others (RESEND UPGRADE and RFU LOAD ERROR) appear only if the update process does not succeed. Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the device recognizes the beginning of an .RFU update until the time the device has verified the validity and integrity of the .RFU update. NOTE If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE appears on the control-panel display), the firmware file must be sent again. No message appears on the device control panel to indicate that the update was interrupted. PERFORMING UPGRADE This message appears while the device is actually reprogramming the firmware. NOTE If power is lost during the flash DIMM update (while PERFORMING UPGRADE appears on the control-panel display), the update is interrupted and the message RESEND UPGRADE appears on the control-panel display. INITIALIZING RESEND UPGRADE This message appears from the time the device has finished reprogramming the DIMM until the device reinitializes. This message appears (in English only) if the firmware update fails because the RFU process is interrupted. It can also occur if firmware for accessories (such as the duplex unit or an output device becomes is corrupted. Perform another update 352 Chapter 7 Engineering Details ENWW

Section	Page
Purpose and scope	25
Introduction	25
Device features	27
Printing-system software	30
System requirements	30
Windows	30
Linux	30
UNIX®	30
Operating-system support	30
Print drivers	31
Print driver support in other operating systems	31
Availability	32
Printing-system software on the Web	33
In-box printing-system software CDs	33
Windows partition	34
CD versions	34
HP LaserJet documentation	39
HP LaserJet P3005 User Guide	40
Hewlett-Packard LaserJet P3005 Series Printing-System Install Notes	41
HP Embedded Web Server User Guide	41
HP Jetdirect Administrator's Guide	42
Software description	43
Introduction	43
MS Windows printing-system software	44
Printing system and installer	44
HP LaserJet P3005 printing-system software CD for MS Windows systems	44
Installer features	46
HP LaserJet print drivers	47
HP PCL 6, PCL 5, and PS emulation drivers	48
Select the best print driver	48
Complete LaserJet printing system	49
HP PCL 6 Unidriver	49
HP PCL 5 Unidriver	49
PS Emulation Unidriver	49
HP universal print driver (UPD)	49
Print-driver version numbers for MS Windows operating systems	50
MS Windows driver configuration	52
Driver autoconfiguration	52
Bidirectional communication	52
Enterprise AutoConfiguration	53
Update Now	54
HP Driver Preconfiguration	55
Lockable features	57
Continuous export	57
HP Driver Diagnostic Printer Check Tool	59
HP Easy Printer Care	60
HP Embedded Web Server	61
Access to the HP EWS	61
The HP EWS frame	62
Information tab	62
Links to off-product solutions	63
Device Status screen	63
Configuration Page	64
Settings tab	65
Configure device	65
Alerts	66
Security	68
Networking tab	68
Configuration	69
Security section	70
Diagnostics section	70
HP Web Jetadmin	71
Install MS Windows printing-system components	73
Introduction	73
Font support	74
Basic fonts	74
Default fonts	74
Print-driver installation instructions	80
General MS Windows installation instructions	80
Install from the printing-system CD	80
Install from a network or from downloaded files	81
Detailed MS Windows install instructions	81
Help, Back, Next, and Cancel buttons	81
Modify a pre-existing installation	82
Direct-connect installation through a USB or parallel port	83
Basic, Full, and Custom Installation dialog box sequence	83
Install print drivers by using Add Printer	109
Installer Customization Wizard for Windows	110
Run the Installer Customization Wizard	111
Dialog boxes	111
Distribution	128
Point and Print installation for Windows 98 SE, Windows Me, Windows 2000, Windows XP, and Windows Se ...	129
Set a default printer	130
HP traditional print drivers for MS Windows	131
Introduction	131
Access to print drivers in Windows 98 SE and Windows Me	133
Device control panel	133
Software-program print-dialog box	133
Print-driver user interface	133
Help system	135
What's this? Help	135
Context-sensitive Help	135
Incompatible Options messages	135
Bubble Help	136
Finishing tab features	138
Print Task Quick Sets	139
Default Print Settings	139
User Guide Print Settings	142
Document Options	142
Correct Order for Rear Bin	142
Print on Both Sides	143
Automatically print on both sides	144
Manually printing on both sides	144
Flip Pages Up	146
Booklet Printing	147
Book and Booklet Printing	147
Print a booklet	148
Pages per Sheet	148
Print Page Borders	148
Page Order	149
Document preview image	149
Print Quality	150
Best Quality	150
Faster Printing	150
Print Quality Details for the HP Traditional PCL 6 Driver	150
Current Setting	151
Font Settings	151
Output Settings	151
Print Quality Details for the HP Traditional PCL 5 Driver	152
Current Setting	153
Graphic Settings	153
Font Settings	153
Output Settings	153
Effects tab features	155
Print Task Quick Sets	156
Fit To Page	156
Print Document On	156
Scale to Fit	156
% of Normal Size	157
Document preview image	157
Watermarks	158
Current Watermarks	158
First Page Only	158
Edit…	158
Current Watermarks	159
Watermark Message	160
Message Angle	160
Document preview image	160
Font Attributes	160
Default watermark settings	161
Paper tab features	163
Print Task Quick Sets	164
Paper Options	164
Size is	164
Custom	165
Name	166
Save, Delete, or Rename	167
Custom size (width and height controls)	168
Custom width and height control limits	168
Dynamic measurement units	169
Close	169
Source is	169
Type is	170
Use Different Paper/Covers	171
Front Cover	171
First Page	172
Other Pages	173
Last Page	173
Back Cover	174
Document preview image	175
Device image	175
Job Storage tab features	176
Print Task Quick Sets	179
Status dialog box	179
Job Storage Mode	179
Off	179
Proof and Hold	179
Private Job	180
Quick Copy	180
Stored Job	180
PIN	181
Job Notification Options	181
User Name	181
Job Name	181
Using job-storage features when printing	182
Releasing a job-storage print job	182
Deleting a job-storage print job	183
Basics tab features	184
Print Task Quick Sets	185
Copies	185
Orientation	185
Document preview image	186
About…	186
Configure tab features	188
Printer Model	189
Paper Handling Options	190
Duplexing unit	191
Allow Manual Duplexing	191
Mopier Enabled	191
Mopier mode and collation	191
Optional Paper Sources	192
Other Options	192
Storage	193
Fonts	193
Alternative Letterhead Mode	195
Ignore Application Collation	195
Printer Memory	195
Include Types in Application Source List	195
Automatic configuration	196
Printer image	196
HP Traditional PostScript Level 3 Emulation Driver features	197
Access to print drivers in Windows 98 SE and Windows Me	197
PS 3 emulation support for the HP LaserJet P3005	198
Help system	198
What's this Help	198
Context-sensitive Help	198
Paper tab features	198
Paper size	200
Layout	200
Orientation	201
Paper source	201
Copies	201
Unprintable Area…	202
More Options…	202
About …	203
Restore Defaults	203
Graphics tab features	203
Resolution	204
Halftoning	205
Special	205
Scaling	205
Restore Defaults	205
Fonts tab features	205
Send TrueType fonts to printer according to the Font Substitution Table	206
Font Substitution Table	206
Always use built-in printer fonts instead of TrueType fonts	207
Always use TrueType fonts	207
Send Fonts As…	207
Restore Defaults	209
Device Options tab features	209
Available printer memory	211
Printer features	211
FastRes 1200	212
User	212
PIN digit 1 (for Private Job)	212
PIN digit 2 (for Private Job)	212
PIN digit 3 (for Private Job)	212
PIN digit 4 (for Private Job)	212
HPPJLEncoding	212
EconoMode	212
Job storage	212
Collate	214
Fit to Page	214
Print Quality	214
Watermark	215
Watermark (Pages per Sheet)	215
Watermark Font	215
Watermark Size	216
Watermark Angle	216
Watermark Style	216
Watermark Intensity	216
Print Watermark	216
Installable options	216
Tray 3	217
Duplex Unit (for 2-sided Printing)	217
Printer Hard Disk	217
Mopier Mode	217
Job Storage	217
VMOption	218
Restore Defaults	218
PostScript tab features	218
PostScript output format	219
PostScript header	220
Print PostScript error information	220
PostScript timeout values	220
Advanced…	220
PostScript Language Level	221
Bitmap compression	221
Data format	222
Send CTRL+D before job	222
Send CTRL+D after job	222
Restore Defaults	222
HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows	223
Introduction	223
Access to print drivers in Windows 2000, Windows XP, and Windows Server 2003	225
Device control panel	225
Software-program print-dialog box	225
Print-driver user interface	225
Printing Preferences driver tabs	225
Properties driver tabs	226
Help system	227
What's this? Help	227
Context-sensitive Help	227
Incompatible Print Settings messages	227
Advanced tab features	229
Paper/Output	230
Copy Count	231
Collated	231
Graphic	231
True Type Font	231
Document Options	232
Advanced Printing Features	232
Print Optimizations	232
PostScript Options	232
Printer Features	233
Layout Options	234
Paper/Quality tab features	235
Print Task Quick Sets	236
Default Print Settings	237
User Guide Print Settings	239
Default Print Settings	240
Paper Options	240
Size is	241
Custom Paper Size	242
Name	242
Paper size	243
Units	243
Custom width and height control limits	243
Source is	243
Type is	244
Use Different Paper/Covers	245
Front Cover	245
First Page	246
Other Pages	247
Last Page	248
Back Cover	249
Document preview image	251
Print Quality	251
Print Quality drop-down menu	251
EconoMode	252
Effects tab features	253
Print Task Quick Sets	254
Resizing Options	255
Actual Size	255
Print Document On	255
Scale to Fit	255
% of Normal Size	256
Document preview image	256
Watermarks	256
Current watermarks	258
Watermark Message	258
Message Angle	258
Font Attributes	258
Default watermark settings	259
Finishing tab features	261
Print Task Quick Sets	262
Document options	263
Correct Order for Rear Bin	263
Print on Both Sides	263
Automatically print on both sides	264
Manually print on both sides	264
Flip Pages Up	266
Booklet layout	267
Book and Booklet Printing	267
Print a booklet	267
Pages per Sheet	268
Print Page Borders	268
Page Order	268
Document preview image	269
Orientation	269
Job Storage tab features	270
Print Task Quick Sets	273
Status group box	273
Job Storage Mode	273
Off	273
Proof and Hold	273
Private Job	274
Quick Copy	274
Stored Job	274
Require PIN	275
Job Notification Options	275
User Name	275
Job Name	276
Using job-storage features when printing	276
Releasing a job-storage print job	277
Deleting a job-storage print job	277
Services tab features	279
Internet Services	280
Device services	280
Device Settings tab features	281
Form to Tray Assignment	282
Font Substitution Table	283
External Fonts	284
Installing external fonts	284
Removing external fonts	285
PS Emulation Unidriver Device Settings	285
Available PostScript Memory	286
Output Protocol	286
Send Ctrl-D Before Each Job	286
Send Ctrl-D After Each Job	286
Convert Gray Text to PostScript Gray	287
Convert Gray Graphics to PostScript Gray	287
Add Euro Currency Symbol to PostScript Fonts	287
Job Timeout	287
Wait Timeout	287
Minimum Font Size to Download as Outline	287
Maximum Font Size to Download as Outline	287
Installable Options	288
Automatic Configuration	288
Tray 3	288
Duplex Unit (for 2-Sided Printing)	288
Allow Manual Duplexing	289
Printer Memory	289
Printer Hard Disk	289
Job storage	289
Mopier Mode	289
Mopier mode and collation	290
Postscript Passthrough (PS Emulation Unidriver only)	290
JPEG Passthrough (PS Emulation Unidriver only)	291
About tab features	292
Macintosh	295
Introduction	295
Macintosh printing-system software	296
Hardware requirements	296
Operating-system support	296
Availability	296
Printing-system software on the Web	297
Printing-system software	297
Software component availability	297
In-box printing-system software CDs	297
Macintosh partition	297
CD versions	298
Macintosh install and uninstall instructions	300
Macintosh component descriptions	300
HP LaserJet PPDs	300
PDEs	300
HP Embedded Web Server	301
Install notes (Readme file)	301
Online help	301
Install the Macintosh printing system	301
General installation for Macintosh operating systems	301
Detailed Mac OS X installation	302
Main Install dialog sequence	302
Printer setup	309
Set up a printer with Mac OS X V10.4 and later)	309
Set up a printer with Mac OS X V10.3	314
Set up a printer with Mac OS X V10.2.8	317
Troubleshooting the printer setup	321
Uninstall the Macintosh printing system	321
Macintosh HP Printer Utility	322
Access to the HP Printer Utility	322
Supplies Status	325
Device Information	329
File Upload	329
Update Firmware	330
Upload Fonts	331
HP Support	332
Duplex mode	334
Economode	335
Resolution	336
Trays Configuration	337
Lock Resources	338
Stored Jobs	338
Releasing a job-storage print job	339
Deleting a job-storage print job	340
E‑mail Alerts	340
Network Settings	341
Bonjour Settings	342
Additional Settings	343
HP Embedded Web Server (EWS)	344
Access to the HP EWS	344
Information tab	346
Device Status	346
Configuration page	347
Supplies Status page	348
Event Log	349
Usage Page	350
Device Information	351
Control Panel Snapshot	351
Print	352
Printing a file or updating firmware from the Print screen	353
Settings tab	353
Configure Device	353
Using the menus on the Configure Device screen	354
E-mail Server	354
Configuring outgoing e-mail	355
Configuring the return e-mail address	355
Alerts	355
AutoSend	356
Turn on the AutoSend feature	357
Security	357
Edit Other Links	358
Adding a link	359
Removing a link	359
Device Information	359
Language	359
Date & Time	360
Date/Time Format	361
Clock Drift Correction	361
Wake Time	362
Networking tab	362
Configuration	363
Security section	364
Diagnostics section	364
Engineering Details	365
Introduction	365
File to E‑mail utility	366
Media attributes	368
Media sources and destinations	368
Media-source commands	368
Driver-supported media sizes	369
Driver-supported media types	371
Custom paper sizes	372
Media-type commands	373
Remote firmware updates	374
Print a configuration page	374
Downloading the new firmware from the HP Web site	375
Downloading the new firmware to the device	375
Printer messages during the firmware update	375
Remote firmware update by using FTP through a browser	377

Match case Limit results 1 per page

Print jobs that are sent to the device while an update is in process do not interrupt the update.

All HP LaserJet devices leave the factory with the most recent firmware version installed. If a remote

firmware update fails in an MS Windows operating system, the .RFU file must be resent.

If a remote firmware update fails in a Macintosh operating system, contact support from an HP Customer

Care Center.

The following table lists possible reasons for the failure of a remote firmware update and the corrective

action required for each situation.

Table 7-8

Troubleshooting a firmware update failure

Reason for firmware update failure

Corrective action

The .RFU file is corrupted.

The device recognizes that the file is corrupted and rejects the update. Download

the file again and send the new file to the device. Download the file from

www.hp.com/

go/ljp3005_firmware

The wrong device is contained in

the .RFU file.

The device recognizes the printer mismatch and rejects the update. Download the

correct file and send it to the device. Download the file from

www.hp.com/

go/

ljp3005_firmware

The upgrade was interrupted.

See

Table

Update messages

on page

352

A flash hardware failure occurred.

Although it is extremely unlikely, the device might have a hardware failure. Call

technical support to address the problem (see the flyer that came with the device

for a local telephone support list).

Three messages appear during a normal update process; others (RESEND UPGRADE and RFU LOAD

ERROR) appear only if the update process does not succeed.

Table 7-9

Update messages

Printer message

Explanation

RECEIVING UPGRADE

This message appears from the time the device recognizes the beginning of

an .RFU update until the time the device has verified the validity and integrity of

the .RFU update.

NOTE

If the remote firmware update process is interrupted before the

firmware is downloaded (while

RECEIVING UPGRADE

appears on the

control-panel display), the firmware file must be sent again. No message

appears on the device control panel to indicate that the update was

interrupted.

PERFORMING UPGRADE

This message appears while the device is actually reprogramming the firmware.

NOTE

If power is lost during the flash DIMM update (while

PERFORMING UPGRADE

appears on the control-panel display), the

update is interrupted and the message

RESEND UPGRADE

appears on

the control-panel display.

INITIALIZING

This message appears from the time the device has finished reprogramming the

DIMM until the device reinitializes.

RESEND UPGRADE

This message appears (in English only) if the firmware update fails because the

RFU process is interrupted. It can also occur if firmware for accessories (such as

the duplex unit or an output device becomes is corrupted. Perform another update

352

Chapter 7

Engineering Details

ENWW