HP P6000 HP P6300/P6500 Enterprise Virtual Array Installation Guide (5697-8091 - Page 53

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring

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diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform. • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available at: http://www.hp.com/go/insightremotesupport To download the software, go to Software Depot: http://www.software.hp.com Select Insight Remote Support from the menu on the right. Using and monitoring your storage 53

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diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
•
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1–50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
•
HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non-HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
h
t
tp://w
w
w
.hp
.co
m/go/insi
gh
tr
e
mo
t
e
su
ppo
r
t
To download the software, go to Software Depot:
h
t
tp://w
w
w
.s
o
f
t
w
ar
e
.hp
.co
m
Select
Insight Remote Support
from the menu on the right.
Using and monitoring your storage
53