Saving array configuration data
...............................................................................................
38
Task checklist
.........................................................................................................................
39
3 Upgrading the Enterprise Virtual Array
........................................................
41
Step 1. Checking the health of the Enterprise Virtual Array
...........................................................
41
Step 2. Configure User-Initiated Service Mode (UISM)
.................................................................
43
Step 3. Disabling array passwords
............................................................................................
44
Step 4. Halting all host access to the array for an offline upgrade
................................................
44
Step 5. Upgrading the controller software
.................................................................................
45
Resetting the I/O module
....................................................................................................
54
Step 6. Upgrading the disk drive firmware
.................................................................................
55
Upgrading firmware on all disks
..........................................................................................
56
Upgrading firmware on a single disk
....................................................................................
60
Step 7. Entering array passwords
..............................................................................................
60
Enabling password access in HP P6000 Command View
.......................................................
61
Step 8. Resuming array operation
.............................................................................................
61
Task checklist
.........................................................................................................................
63
4 Troubleshooting
........................................................................................
64
HP P6000 Command View
......................................................................................................
64
HP P6000 Command View with a management server
...........................................................
64
HP P6000 Command View errors
........................................................................................
64
View is not set or view list is null
......................................................................................
64
HTTP status 404, not found or status 503, no service
.........................................................
65
Unknown storage system
................................................................................................
65
No storage systems found
..............................................................................................
66
Creating disk groups with double protection level
..................................................................
67
Security credentials configuration
........................................................................................
67
Upgrading the disk drive firmware
...........................................................................................
67
Selecting an array
.................................................................................................................
68
Disabling DR group failsafe mode
............................................................................................
69
Downloading the controller software file
...................................................................................
69
Invalid firmware image file (Status code 21006)
.....................................................................
69
Bad image header (Status code 65)
.....................................................................................
70
Offline array
.........................................................................................................................
70
Multiple resynchronizations
.....................................................................................................
70
5 Support and other resources
......................................................................
72
Contacting HP
........................................................................................................................
72
HP technical support
..........................................................................................................
72
Subscription service
............................................................................................................
72
Documentation feedback
....................................................................................................
72
Related information
.................................................................................................................
72
Documents
........................................................................................................................
72
Websites
..........................................................................................................................
72
Typographic conventions
.........................................................................................................
73
Index
.........................................................................................................
74
4
Contents