HP PSC 1200 HP PSC 1100/1200 series all-in-one - (English) Reference Guide - Page 29

additional setup information, possible installation problems - series printer

Page 29 highlights

additional setup information 7 During the installation of the HP PSC software, a number of windows are displayed. You should see the following: • Installing • Copying files • A request to plug in the HP PSC • Green OK and check mark • Request to restart your computer (may not occur in all cases) • Registration If you did not see all of these windows, there may be a problem with the installation. Verify the following: • The HP Director contains five icons (double-click the HP Director icon on the desktop) • The HP PSC is listed in the Printers dialog box • There is an icon for the HP PSC in the System Tray that indicates the HP PSC is ready. If the HP Director does not show five icons, you may need to wait a few minutes for the HP PSC to connect to your computer. possible installation problems If nothing appears on your computer screen after you insert the HP PSC 1100/ 1200 Series CD-ROM into your computer's CD-ROM drive 1 From the Start menu, choose Run. 2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not assigned to drive letter d, use the appropriate drive letter), then click OK. If the HP Director does not contain five icons, do the following: • Verify that the front-panel overlay is attached, then unplug the HP PSC and plug it in again. • Verify that the USB and power cables are plugged in. - Unplug the USB cable and plug it in again. - Do not attach the USB cable to a keyboard or nonpowered hub. - Verify that the USB cable is 3 meters or less in length - If you have several USB devices attached to your computer, you may want to unplug the others during the installation. Note: AppleTalk is not supported. • Unplug the HP PSC from the wall and plug it in again. • Restart your computer. 25

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48

7
25
additional setup information
During the installation of the HP PSC software, a number of windows are
displayed. You should see the following:
Installing
Copying files
A request to plug in the HP PSC
Green OK and check mark
Request to restart your computer (may not occur in all cases)
Registration
If you did not see all of these windows, there may be a problem with the
installation. Verify the following:
The HP Director contains five icons (double-click the HP Director icon on
the desktop)
The HP PSC is listed in the Printers dialog box
There is an icon for the HP PSC in the System Tray that indicates the
HP PSC is ready.
If the HP Director does not show five icons, you may need to wait a few minutes
for the HP PSC to connect to your computer.
possible installation problems
If nothing appears on your computer screen after you insert the HP PSC 1100/
1200 Series CD-ROM into your computer’s CD-ROM drive
1
From the
Start
menu, choose
Run
.
2
In the Run dialog box, enter
d:\setup.exe
(if your CD-ROM drive is not
assigned to drive letter d, use the appropriate drive letter), then click
OK
.
If the HP Director does not contain five icons, do the following:
Verify that the front-panel overlay is attached, then unplug the HP PSC and
plug it in again.
Verify that the USB and power cables are plugged in.
Unplug the USB cable and plug it in again.
Do not attach the USB cable to a keyboard or nonpowered hub.
Verify that the USB cable is 3 meters or less in length
If you have several USB devices attached to your computer, you may
want to unplug the others during the installation.
Note:
AppleTalk is not supported.
Unplug the HP PSC from the wall and plug it in again.
Restart your computer.