Section |
Page |
Product basics |
17 |
Product features |
18 |
Environmental features |
18 |
Accessibility features |
19 |
Product views |
20 |
Front left view |
20 |
Front right view |
21 |
Back view |
21 |
Cartridge door view |
22 |
Power on and off |
23 |
Turn the product on |
23 |
Manage power |
23 |
Turn the product off |
24 |
Use the control panel |
25 |
Control panel buttons |
25 |
Control panel home screen |
26 |
Control panel dashboard |
27 |
Control panel application folders |
27 |
Control panel shortcuts |
28 |
Help features |
28 |
Printer information |
29 |
Help animations |
29 |
Quiet Mode |
29 |
To turn Quiet Mode on or off from the control panel |
29 |
To turn Quiet Mode on or off from the EWS |
29 |
Connect the product |
31 |
Connect the product to a computer or a network |
32 |
To connect the product using a USB cable |
32 |
To connect the product to a network |
33 |
Supported network protocols |
33 |
Connect the product using a wired network |
33 |
Connect the product using a wireless network (wireless models only) |
33 |
To connect the product to a wireless network using the Wireless Setup Wizard |
34 |
To connect the product to a wireless network using WPS |
34 |
To connect the product to a wireless network manually |
35 |
Use Wi-Fi Direct to connect a computer or device to the product |
36 |
To turn on Wi-Fi Direct |
36 |
To print from a wireless-capable mobile device |
36 |
To print from a wireless-capable computer (Windows) |
37 |
To print from a wireless-capable computer (OS X) |
37 |
Install HP printer software for a wireless product already on the network |
38 |
Open the printer software (Windows) |
38 |
Manage network settings |
38 |
View or change network settings |
38 |
Set or change the product password |
39 |
Manually configure TCP/IP parameters from the control panel |
39 |
Link speed and duplex settings |
39 |
Printer management and services |
41 |
HP Embedded Web Server |
42 |
About the EWS |
42 |
About cookies |
42 |
Open the EWS |
43 |
Features |
43 |
Home tab |
43 |
Scan tab |
44 |
Fax tab |
45 |
Web Services tab |
45 |
Network tab |
45 |
Tools tab |
45 |
Settings tab |
46 |
Web Services |
47 |
What are Web Services? |
47 |
HP ePrint |
47 |
Print apps |
47 |
Set Up Web Services |
47 |
Use Web Services |
48 |
HP ePrint |
48 |
Print apps |
49 |
Remove Web Services |
50 |
Product security features |
50 |
Security statements |
50 |
Firewall |
51 |
Security settings |
51 |
Firmware updates |
52 |
HP Printer Assistant in the printer software (Windows) |
52 |
Open the HP Printer Assistant |
52 |
Features |
52 |
Connected tab |
52 |
Print, Scan & Fax tab |
52 |
Shop tab |
53 |
Help tab |
53 |
Tools tab |
53 |
Estimated Levels tab |
53 |
HP Utility (OS X) |
53 |
AirPrint™ (OS X) |
54 |
Paper and print media |
55 |
Understand paper use |
56 |
Supported media sizes |
57 |
Supported paper and print media sizes |
57 |
Supported envelope sizes |
58 |
Supported card and label sizes |
58 |
Supported photo media sizes |
58 |
Supported paper types and tray capacity |
59 |
Tray 1 (multipurpose) on left side of the product |
59 |
Tray 2 (default tray) and Tray 3 (accessory tray) |
60 |
Configure trays |
60 |
Load media |
61 |
Load Tray 1 |
61 |
Load Tray 2 |
62 |
Load optional Tray 3 |
64 |
Load envelopes |
65 |
Load letterhead or preprinted forms |
67 |
Load the automatic document feeder |
68 |
Load the scanner |
69 |
Tips for selecting and using paper |
71 |
Cartridges |
72 |
HP PageWide cartridges |
73 |
HP policy on non-HP cartridges |
73 |
Counterfeit HP cartridges |
73 |
Manage cartridges |
73 |
Store cartridges |
74 |
Print with General Office mode |
74 |
Print when a cartridge is at estimated end of life |
74 |
Check the estimated cartridge levels |
74 |
Order cartridges |
75 |
Recycle cartridges |
76 |
Replace cartridges |
76 |
Tips for working with cartridges |
78 |
Print |
79 |
Print from a computer |
80 |
To print from a computer (Windows) |
80 |
To print from a computer (OS X) |
81 |
To set up printing shortcuts (Windows) |
82 |
To set up printing presets (OS X) |
82 |
To adjust or manage colors |
83 |
Choose a preset color theme for a print job |
83 |
Adjust the color options for a print job manually |
83 |
Match colors to your computer screen |
84 |
Control access to color printing |
85 |
Print from the control panel |
85 |
Print using job storage |
85 |
To enable job storage |
85 |
Disable or enable job storage (Windows) |
85 |
Disable or enable job storage (OS X) |
85 |
To apply job storage to one or all print jobs |
86 |
Apply job storage to one or all print jobs (Windows) |
86 |
Apply job storage to one or all print jobs (OS X) |
87 |
To print a job stored on the printer |
87 |
To delete a job stored on the printer |
87 |
Print from a USB device |
88 |
Print with NFC |
88 |
Print with HP ePrint |
88 |
Print off site by sending an email with the HP ePrint app |
88 |
Print from an on-site computer or mobile device |
89 |
Print with AirPrint (OS X) |
89 |
Tips for print success |
90 |
Cartridge tips |
90 |
Paper loading tips |
90 |
Printer settings tips (Windows) |
91 |
Printer settings tips (OS X) |
91 |
Copy and scan |
92 |
Copy |
93 |
Copy settings |
93 |
Adjust lightness or darkness for copies |
93 |
Select a paper tray and paper size for copies |
93 |
Reduce or enlarge a copy |
93 |
Load and copy identification cards |
94 |
Copy photos |
95 |
Load and copy mixed-size originals |
96 |
Copy on both sides automatically |
96 |
Cancel a copy job |
96 |
Scan |
97 |
Scan to a USB drive |
97 |
Scan to a computer |
97 |
To set up scan to computer |
97 |
Set up scanning to a computer (Windows) |
98 |
Set up scanning to a computer (OS X) |
98 |
To scan to a computer from the control panel |
98 |
Scan to email |
98 |
To set up scan to email |
98 |
Set up scan to email in the EWS |
98 |
Set up scan to email in the HP Printer Assistant |
99 |
Set up scan to email (OS X) |
99 |
To scan a document or photo to email |
99 |
To change account settings |
99 |
Change account settings in the EWS |
99 |
Change account settings (OS X) |
100 |
Scan to a network folder |
100 |
To set up scan to a network folder |
100 |
Set up scan to a network folder in the EWS |
100 |
Set up scan to a network folder in the HP Printer Assistant |
100 |
To scan to a network folder |
100 |
Scan to SharePoint |
101 |
To set up scan to SharePoint |
101 |
To scan to SharePoint |
101 |
Scan using HP scanning software |
101 |
Scan using other software |
102 |
To scan from a TWAIN-compliant program |
102 |
To scan from a WIA-compliant program |
102 |
Scan using Webscan |
103 |
Scan documents as editable text |
103 |
Guidelines for scanning documents as editable text |
103 |
To scan a document to editable text (Windows) |
104 |
To scan documents as editable text (OS X) |
105 |
Tips for copy and scan success |
106 |
Fax |
107 |
Set up fax |
108 |
Connect fax to a telephone line |
108 |
Configure fax settings |
108 |
To configure fax settings from the control panel |
108 |
To configure fax settings using the HP Digital Fax Setup Wizard (Windows) |
109 |
Set up HP Digital Fax |
109 |
HP Digital Fax requirements |
109 |
To set up HP Digital Fax |
110 |
Set up HP Digital Fax (Windows) |
110 |
Set up HP Digital Fax (OS X) |
110 |
Set up HP Digital Fax in the EWS |
110 |
To modify HP Digital Fax settings |
110 |
Modify HP Digital Fax settings (Windows) |
110 |
Modify HP Digital Fax settings (OS X) |
110 |
Modify HP Digital Fax settings in the EWS |
110 |
To turn off HP Digital Fax |
111 |
Fax programs, systems, and software |
111 |
Supported fax programs |
111 |
Supported phone services - analog |
111 |
Alternate phone services - digital |
111 |
DSL |
111 |
PBX |
111 |
ISDN |
112 |
VoIP |
112 |
Set fax settings |
112 |
Send-fax settings |
112 |
Set pauses or flash hooks |
112 |
Set a dialing prefix |
113 |
Set tone-dialing or pulse-dialing |
113 |
Set autoredial and the time between redials |
113 |
Set the light/dark setting |
114 |
Set the default resolution |
114 |
Use cover-page templates |
115 |
Receive-fax settings |
115 |
Set fax forwarding |
115 |
Block or unblock fax numbers |
116 |
Set the number of rings-to-answer |
116 |
Set distinctive ring |
117 |
Use autoreduction for incoming faxes |
118 |
Set the fax sounds volume |
118 |
Set stamp-received faxes |
118 |
Send a fax |
118 |
Send a fax from the control panel |
119 |
Use speed dials and group-dial entries |
119 |
Send a standard fax from the computer |
119 |
Send a fax from the software |
120 |
Send a fax using monitor dialing |
121 |
Send a fax using printer memory |
121 |
Receive a fax |
122 |
Receive a fax manually |
122 |
Fax memory |
123 |
Reprint a fax |
123 |
Delete faxes from memory |
123 |
Use the phone book |
123 |
Create and edit individual speed-dial entries |
124 |
Create and edit group-dial entries |
124 |
Delete speed-dial entries |
124 |
Use reports |
124 |
Print fax confirmation reports |
125 |
Print fax error reports |
126 |
Print and view the fax log |
126 |
Clear the fax log |
126 |
Print the details of the last fax transaction |
127 |
Print a Caller ID Report |
127 |
View the Call History |
127 |
Solve problems |
128 |
Problem-solving checklist |
129 |
Check that the product power is on |
129 |
Check the control panel for error messages |
129 |
Test print functionality |
129 |
Test copy functionality |
130 |
Test the fax-sending functionality |
130 |
Test the fax-receiving functionality |
130 |
Try sending a print job from a computer |
130 |
Test the plug-and-print USB functionality |
130 |
Factors that affect product performance |
130 |
Information pages |
131 |
Factory-set defaults |
132 |
Cleaning routines |
132 |
Clean the printhead |
133 |
Clean the scanner glass strip and platen |
133 |
Clean the document feeder pick rollers and separation pad |
134 |
Clean the touch screen |
134 |
Jams and paper-feed issues |
135 |
The product does not pick up paper |
135 |
The product picks up multiple sheets of paper |
135 |
Prevent paper jams |
135 |
Clear jams |
136 |
Jam locations |
136 |
Clear jams from the document feeder |
137 |
Clear jams in Tray 1 (multipurpose tray) |
138 |
Clear jams in Tray 2 |
138 |
Clear jams in optional Tray 3 |
139 |
Clear jams in the left door |
140 |
Clear jams in the output bin |
141 |
Clear jams in the duplexer |
142 |
Cartridge issues |
143 |
Refilled or remanufactured cartridges |
143 |
Interpret control panel messages for cartridges |
143 |
Cartridge Depleted |
143 |
Cartridge Low |
144 |
Cartridge Very Low |
144 |
Counterfeit or used [color] cartridge installed |
144 |
Do not use SETUP cartridges |
144 |
Genuine HP cartridge installed |
144 |
Incompatible [color] |
145 |
Incompatible cartridges |
145 |
Install [color] cartridge |
145 |
Non-HP cartridges installed |
145 |
Printer Failure |
146 |
Problem with Print System |
146 |
Problem with Printer Preparation |
146 |
Problem with SETUP cartridges |
146 |
Use SETUP cartridges |
146 |
Used [color] installed |
147 |
Printing issues |
147 |
The product does not print |
147 |
The product prints slowly |
148 |
Plug-and-print USB issues |
148 |
The Memory Device Options menu does not open when you insert the USB accessory |
148 |
The file does not print from the USB storage device |
148 |
The file that you want to print is not listed in the Memory Device Options menu |
149 |
Improve print quality |
149 |
Check for genuine HP cartridges |
149 |
Use paper that meets HP specifications |
149 |
Use the correct paper type setting in the printer driver |
150 |
Change the paper type and size setting (Windows) |
150 |
Change the paper type and size setting (OS X) |
150 |
Use the printer driver that best meets your printing needs |
151 |
Align the printhead |
151 |
Print a print-quality report |
151 |
Scan issues |
151 |
Fax issues |
152 |
Fax troubleshooting checklist |
152 |
Change error correction and fax speed |
153 |
Set the fax-error-correction mode |
153 |
Change the fax speed |
153 |
Fax logs and reports |
153 |
Print individual fax reports |
154 |
Set the fax error report |
154 |
Fax error messages |
154 |
Communication error. |
154 |
Document feeder door is open. Canceled fax. |
155 |
Fax is busy. Canceled send. |
155 |
Fax is busy. Redial pending. |
155 |
Fax receive error. |
156 |
Fax Send error. |
156 |
Fax storage is full. Canceling the fax receive. |
157 |
Fax storage is full. Canceling the fax send. |
157 |
No dial tone. |
157 |
No fax answer. Canceled send. |
158 |
No fax answer. Redial pending. |
158 |
No fax detected. |
158 |
Solve problems sending faxes |
159 |
An error message displays on the control panel |
159 |
Document feeder paper jam |
159 |
Scanner error |
159 |
The control panel displays a Ready message with no attempt to send the fax. |
159 |
The control panel displays the message \ |
160 |
Faxes can be received, but not sent |
160 |
Unable to use fax functions from the control panel |
160 |
Unable to use speed dials |
160 |
Unable to use group dials |
160 |
Receive a recorded error message from the phone company when trying to send a fax |
161 |
Unable to send a fax when a phone is connected to the product |
161 |
Solve problems receiving faxes |
161 |
An error message displays on the control panel |
161 |
The fax does not respond |
161 |
Voice mail is available on the fax line |
161 |
The product is connected to a DSL phone service |
162 |
The product uses a fax over IP or VoIP phone service |
162 |
Sender receives a busy signal |
162 |
A handset is connected to the product |
162 |
A phone line splitter is being used |
162 |
Cannot send or receive a fax on a PBX line |
162 |
Solve general fax problems |
162 |
Faxes are sending slowly |
162 |
Fax quality is poor |
163 |
Fax cuts off or prints on two pages |
163 |
Connectivity issues |
163 |
Solve USB direct-connect problems |
163 |
Solve network problems |
164 |
Poor physical connection |
164 |
The computer is using the incorrect IP address for the product |
164 |
The computer is unable to communicate with the product |
164 |
The product is using incorrect link and duplex settings for the network |
165 |
New software programs might be causing compatibility problems |
165 |
The computer or workstation might be set up incorrectly |
165 |
The product is disabled, or other network settings are incorrect |
165 |
Wireless network issues |
165 |
Wireless connectivity checklist |
165 |
The product does not print, and the computer has a third-party firewall installed |
166 |
The wireless connection does not work after moving the wireless router or product |
166 |
Cannot connect more computers to the wireless product |
166 |
The wireless product loses communication when connected to a VPN |
167 |
The network does not appear in the wireless networks list |
167 |
The wireless network is not functioning |
167 |
Product software issues (Windows) |
167 |
Product software issues (OS X) |
169 |
The printer driver is not listed in the Print & Scan list |
169 |
The product name does not appear in the product list in the Print & Scan list |
169 |
The printer driver does not automatically set up the selected product in the Print & Scan list |
169 |
A print job was not sent to the product that you wanted |
169 |
When connected with a USB cable, the product does not appear in the Print & Scan list after the driv ... |
169 |
You are using a generic printer driver when using a USB connection |
170 |
Service and support |
171 |
Customer support |
172 |
HP limited warranty statement |
173 |
UK, Ireland, and Malta |
174 |
Austria, Belgium, Germany, and Luxemburg |
174 |
Belgium, France, and Luxemburg |
175 |
Italy |
176 |
Spain |
176 |
Denmark |
177 |
Norway |
177 |
Sweden |
177 |
Portugal |
178 |
Greece and Cyprus |
178 |
Hungary |
178 |
Czech Republic |
179 |
Slovakia |
179 |
Poland |
179 |
Bulgaria |
180 |
Romania |
180 |
Belgium and the Netherlands |
180 |
Finland |
181 |
Slovenia |
181 |
Croatia |
181 |
Latvia |
181 |
Lithuania |
182 |
Estonia |
182 |
Russia |
182 |
Technical information |
183 |
Product specifications |
184 |
Print specifications |
184 |
Physical specifications |
184 |
Power consumption and electrical specifications |
184 |
Acoustic emission specifications |
184 |
Environmental specifications |
184 |
Environmental product stewardship program |
186 |
Protecting the environment |
187 |
Ozone production |
187 |
Power consumption |
187 |
European Union Commission Regulation 1275/2008 |
187 |
Paper |
187 |
HP PageWide printing supplies |
187 |
Plastics |
187 |
Electronic hardware recycling |
188 |
Material restrictions |
188 |
General battery information |
188 |
Battery disposal in Taiwan |
188 |
California Perchlorate Material Notice |
188 |
EU Battery Directive |
188 |
Battery notice for Brazil |
189 |
Chemical substances |
189 |
EPEAT |
189 |
Disposal of waste equipment by users |
189 |
Toxic and hazardous substance table (China) |
190 |
Restriction on hazardous substances statement (Turkey) |
190 |
Restriction on hazardous substances statement (Ukraine) |
190 |
Restriction of hazardous substance statement (India) |
190 |
China energy label for printer, fax, and copier |
191 |
China SEPA Eco Label user information |
191 |
Regulatory information |
192 |
Regulatory notices |
192 |
Regulatory model identification number |
192 |
FCC statement |
192 |
VCCI statement (Japan) |
193 |
Power cord instructions |
193 |
Power cord statement (Japan) |
193 |
EMC statement (Korea) |
193 |
Visual display workplaces statement for Germany |
193 |
European Union Regulatory Notice |
194 |
European Union Regulatory Notice |
194 |
Wireless models only |
194 |
Models with fax capability only |
194 |
Additional statements for telecom (fax) products |
195 |
New Zealand telecom statements |
195 |
Additional FCC statement for telecom products (US) |
195 |
Industry Canada CS-03 requirements |
196 |
Notice to users of the Canadian telephone network |
197 |
Australia wired fax statement |
197 |
Notice to users of the German telephone network |
197 |
Additional statements for wireless products |
198 |
Exposure to radio frequency radiation |
198 |
Notice to users in Brazil |
198 |
Canadian statements |
198 |
Japan statement |
199 |
Notice to users in Korea |
199 |
Taiwan statement |
199 |
Mexico statement |
199 |