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HP PageWide XL 4500 User Guide - Page 192

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Index A access control 28 accessories 169 account ID requiring 33 accounting 174 acoustic specifications 181 B beacon 10 C calibrate print bar 149 calibration scanner 160 cartridges 66 caution 5 clean the printer 154 cleaning container 78 color calibration 149 components of printer 7 computer communication printer/computer communications issues 91 connect the printer general 16 Mac OS X network 17 Windows network 17 connectivity configure 18 copy mode 116 copying 115 CSR 172 customer self-repair 172 D delayed printing 92 DHCP settings 86 diagnostic plot 148 dim mode 11 disk wipe 168 DNS settings 87 driver preferences 34 drivers 33 E email address book configure 26 email notifications 28 email printing 100 configure 19 email server configure 25 Embedded Web Server 13 accessibilty 35 cannot access 92 usage statistics 174 environmental specifications 181 erase files securely 167 errors 182 F file erase, secure 167 firewall status 88 firmware update 166 manual setup 20 folders 136 front panel 8 accessibility 35 language 12 front panel option beacon 12 display brightness 12 Embedded Web Server 92 language 12 notify warning alerts 12 printer sleep 12 printing & management 92 speaker volume 12 unit selection 12 front view 7 front-panel options date and time options 12 restore factory settings 12 FTP folder configure 20 functional specifications 179 G graphic languages 180 H hard disk specification 180 help 171 HP ePrint 100 HP Utility access 12 cannot access 92 I ink cartridge specification 179 ink cartridges 66 internal prints 15 IP address 87 IPSEC status 88 IPV6 settings 87 J job deletion 107 job details 105 job queue 102 job queue actions 104 job queue options 107 L labels, warning 6 language 12 link speed 89 load paper general advice 37 M maintenance cartridge 80 margins specification 179 mechanical accuracy 179 memory specifications 180 186 Index ENWW

Section	Page
Introduction	7
Welcome to your printer	8
Safety precautions	8
General safety guidelines	8
Electrical shock hazard	9
Heat hazard (Asia-Pacific and Japan only)	9
Fire hazard	10
Mechanical hazard	10
Light radiation hazard	11
Heavy paper hazard	11
Ink handling	11
Warnings and cautions	11
Warning labels	12
Main components	13
Front view	13
Rear view	13
Front panel	14
Printer alerts	16
Dim mode	17
Sleep mode	17
Change the language of the front-panel display	17
Change system options	18
HP Utility	18
Embedded Web Server	19
Turn the printer on and off	20
Internal prints	21
Preparing your printer	22
Connect the printer to your network	22
Modify network configuration	22
Connect a computer to the printer by network (Windows)	23
Uninstall the printer software (Windows)	23
Connect a computer to the printer by network (Mac OS X)	23
Uninstall the printer software (Mac OS X)	24
Configure your connectivity	24
Verify printer connection to HP	25
Configure the Customer Involvement Program and other printer services	25
Configure email printing through HP Connected	25
Configure firmware updates	26
Configure a scan-to-network or scan-to-FTP folder (MFP only)	26
Example: Create a scan-to-network folder under Windows	28
Example: Create a scan-to-network folder under Mac OS	30
Configure the email server	31
Configure the email address book (MFP only)	32
Email lookup	32
Information needed before starting	32
Address book setup	32
Turn usage information on and off	34
Turn email notifications on and off	34
Control access to the printer	34
Front-panel security settings	34
Embedded Web Server security settings	35
Embedded Web Server access control	36
Sign-in methods	36
Device user accounts	37
Sign-in and permissions policies	38
Require account ID	39
Drivers	39
Specific Windows drivers	39
Universal Windows driver	40
Universal Windows driver configuration tool	40
Mac OS drivers	40
Set Windows driver preferences	40
Accessibility	41
Front panel	41
Embedded Web Server	41
Other sources of information	41
Paper handling	42
General information and tips	43
Supported paper types	44
Supported HP papers	44
Other supported paper types	45
Paper status	46
Load paper	47
Unload paper	51
Paper options	51
Store paper	51
Cannot load paper	52
Protect a paper type	52
Paper jam	53
Paper jam in a drawer	53
Paper jam in the paper access front cover	57
Paper jam in the belts	58
Paper jam in the top stacker	60
Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders)	63
Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders)	64
Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders)	65
Paper jam between the fan fold and cross-folding path	66
Paper jam on the cross-folding path (HP F60, HP F70, and HP PageWide XL folders)	66
Paper jam in the high-capacity stacker	67
Paper jam in the scanner (MFP only)	69
Ink system	71
Ink cartridges	72
Ink cartridge part numbers	73
Replace ink cartridges on the fly	73
Replace ink cartridges from the front panel	73
Ink cartridge maintenance	75
Ink cartridge troubleshooting	75
Print bar	75
Printhead part number	77
Replace printheads	77
Printhead maintenance	83
Printhead troubleshooting	83
Cleaning container	83
Cleaning container part number	84
Replace the cleaning container	84
Cleaning container troubleshooting	85
Maintenance cartridge	86
Maintenance cartridge part number	86
Replace the maintenance cartridge	86
Maintenance cartridge troubleshooting	88
Safe mode	89
Networking	90
Introduction	91
Control network protocols	91
Enable or disable network protocols	91
Front-panel menu items	91
Link configuration methods	95
Troubleshooting	95
IO Configuration page	96
Reset network parameters	96
Link troubleshooting	96
Communication failures between computer and printer	97
Cannot access the Embedded Web Server	98
Cannot access the printer from the HP Utility	98
Print jobs take too much time to be received by the printer	98
Sending a job to print	100
Print from the driver	101
Check and change main driver settings	101
Job storage and PIN printing	103
Print from a USB flash drive	104
Print by email (HP ePrint)	106
Select print quality	106
Queue management	108
Job queue introduction	109
Job queue actions	110
Pause the job queue	110
Reprint	110
Print next	110
Print now	111
See job details	111
Roll policies	111
Solve paper mismatch	112
Solve output mismatch	112
Job queue options	113
Default printing preferences	113
Job deletion	113
Job queue in the Embedded Web Server	114
Scanning and copying (MFP only)	115
Quicksets	116
Factory quicksets	116
User quicksets	116
Scanning	116
Copying	121
Scanner preferences	126
Scanner troubleshooting	126
Random vertical lines	126
Wrinkles or folds	127
Line discontinuities	128
Small color differences between adjacent CIS modules	129
Variable line thickness or missing lines	130
Inaccurately reproduced colors	130
Color fringing	131
Vibration	131
Incorrect paper advance, skew during scanning, or horizontal wrinkles	132
Vertical black band 20 cm wide	133
Scanner damages some originals	133
Object replication (ghosting)	134
Clipping or incorrect scale factor when down-scaling in copies and prints	134
Incorrect edge detection, mostly when scanning tracing paper	135
Copied or scanned image is very skewed	135
Cannot access the network folder or HP SmartStream (if installed as an accessory)	135
Scanning to file is slow	136
Copying blueprints with low contrast and dirty blue areas	136
To improve thin lines with low contrast at low resolution	136
Scanner diagnostic plot	137
Prepare the printer and the paper to print the diagnostic sheet	137
Visual check for errors while printing the diagnostic sheet	138
Scan or copy the diagnostic plot	138
Monitor calibration	139
Save the diagnostic plot for future use	139
Collection and finishing	140
Top stacker	141
HP folders	142
HP F60, HP F70, and HP PageWide Folders	142
Submitting a job to the folder	143
Folder status	145
Folder status LED	146
Folding styles	146
Tab applicator (HP F60, HP F70, and HP PageWide XL folders only)	150
Block title	150
Offline folding (HP F60, HP F70, and HP PageWide XL folders only)	150
Troubleshooting	151
How to improve productivity	151
Print quality	152
General printing advice	153
Optimize print quality app	153
Print diagnostic plot	154
Check and recover print bar	154
Calibrate print bar	155
Calibration procedure	156
Select all	156
Advanced options	157
Enhanced printhead recovery	157
Page length accuracy	157
Manual printhead alignment	157
Maintenance	159
Check printer status	160
Clean the exterior of the printer	160
Move or store the printer	160
Move or store the folder	161
Clean the scanner’s glass plate (MFP only)	161
Replace the scanner’s glass plate (MFP only)	163
Calibrate the scanner (MFP only)	166
Replace the folder’s tab reel	167
Update the firmware	172
Automatic firmware updates	172
Manual firmware updates	172
Secure File Erase	173
Disk Wipe	174
Accessories	175
How to order	175
List of accessories	175
Non-HP accessories	176
Install	176
Configure	176
When you need help	177
Request support	178
Customer Self-Repair	178
Service information	178
Retrieving printer usage information	179
Get printer usage and accounting information	180
Get usage information	180
Get detailed job accounting information	182
Printer specifications	184
Functional specifications	185
Physical specifications	186
Memory specifications	186
Power specifications	186
Environmental specifications	187
Acoustic specifications	187
Speed specifications (Lines/Fast mode)	187
Front-panel error messages	188
Glossary	189

Match case Limit results 1 per page

Index

access control

accessories

169

account ID

requiring

accounting

174

acoustic

speciﬁcations

181

beacon

calibrate print bar

149

calibration

scanner

160

cartridges

caution

clean the printer

154

cleaning container

color calibration

149

components of printer

computer communication

printer/computer communications

issues

connect the printer

general

Mac OS X network

Windows network

connectivity

conﬁgure

copy mode

116

copying

115

CSR

172

customer self-repair

172

delayed printing

DHCP settings

diagnostic plot

148

dim mode

disk wipe

168

DNS settings

driver preferences

drivers

email address book

conﬁgure

notiﬁcations

email printing

100

conﬁgure

email server

conﬁgure

Embedded Web Server

accessibilty

cannot access

usage statistics

174

environmental

speciﬁcations

181

erase

ﬁles

securely

167

errors

182

ﬁle

erase, secure

167

ﬁrewall

status

ﬁrmware

update

166

manual setup

folders

136

front panel

accessibility

language

front panel option

beacon

display brightness

Embedded Web Server

language

notify warning alerts

printer sleep

printing & management

speaker volume

unit selection

front view

front-panel options

date and time options

restore factory settings

FTP folder

conﬁgure

functional

speciﬁcations

179

graphic languages

180

hard disk

speciﬁcation

180

help

171

HP ePrint

100

HP Utility

access

cannot access

ink cartridge

speciﬁcation

179

ink cartridges

internal prints

IP address

IPSEC status

IPV6 settings

job deletion

107

job details

105

job queue

102

job queue actions

104

job queue options

107

labels, warning

language

link speed

load paper

general advice

maintenance cartridge

margins

speciﬁcation

179

mechanical accuracy

179

memory

speciﬁcations

180

186

Index

ENWW