HP Pavilion 11-s000 User Guide

HP Pavilion 11-s000 Manual

Get HP Pavilion 11-s000 PDF manuals and user guides View all HP Pavilion 11-s000 manuals
Add to My Manuals
Save this manual to your list of manuals

HP Pavilion 11-s000 manual content summary:

  • HP Pavilion 11-s000 | User Guide - Page 1
    User Guide
  • HP Pavilion 11-s000 | User Guide - Page 2
    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software
  • HP Pavilion 11-s000 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP Pavilion 11-s000 | User Guide - Page 4
    iv Safety warning notice
  • HP Pavilion 11-s000 | User Guide - Page 5
    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
  • HP Pavilion 11-s000 | User Guide - Page 6
    vi Processor configuration setting (select products only)
  • HP Pavilion 11-s000 | User Guide - Page 7
    Table of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Button ...9 Keys ...10
  • HP Pavilion 11-s000 | User Guide - Page 8
    and exiting Sleep and Hibernation ...26 Manually initiating and exiting Sleep 27 Manually initiating and exiting Hibernation (select products computer cannot exit Hibernation 30 Running on AC power ...30 Troubleshooting power problems ...31 Shutting down (turning off) the computer ...31 7
  • HP Pavilion 11-s000 | User Guide - Page 9
    Using Disk Defragmenter ...33 Using Disk Cleanup ...33 Using HP 3D DriveGuard (select products only 33 Identifying HP 3D DriveGuard status 34 Updating programs and drivers ...34 Cleaning your computer ...34 Cleaning procedures ...34 Cleaning the display ...35 Cleaning the sides or cover 35
  • HP Pavilion 11-s000 | User Guide - Page 10
    Removing the HP Recovery partition (select products only 52 12 Specifications ...53 Input power ...53 Operating environment ...53 13 Electrostatic Discharge ...54 14 Accessibility ...55 Supported assistive technologies ...55 Contacting support ...55 Index ...56 x
  • HP Pavilion 11-s000 | User Guide - Page 11
    the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
  • HP Pavilion 11-s000 | User Guide - Page 12
    and troubleshooting tips HP support ● Online chat with an HP technician For U.S. support, go to http://www.hp.com/go/contactHP. ● Support telephone numbers For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● HP service center locations Safety & Comfort Guide
  • HP Pavilion 11-s000 | User Guide - Page 13
    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware
  • HP Pavilion 11-s000 | User Guide - Page 14
    Right side Component (1) HDMI port (2) USB 3.0 port (3) Micro memory card reader (4) External monitor port (5) AC adapter and battery light (6) Power connector Description Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio
  • HP Pavilion 11-s000 | User Guide - Page 15
    headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers
  • HP Pavilion 11-s000 | User Guide - Page 16
    regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
  • HP Pavilion 11-s000 | User Guide - Page 17
    Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using the TouchPad gestures and touch screen gestures on page 23. Functions
  • HP Pavilion 11-s000 | User Guide - Page 18
    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
  • HP Pavilion 11-s000 | User Guide - Page 19
    Button Component (1) Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
  • HP Pavilion 11-s000 | User Guide - Page 20
    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key, action keys, or the spacebar. Opens the Start menu.
  • HP Pavilion 11-s000 | User Guide - Page 21
    Icon Description Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Starts, pauses, or resumes playback of an
  • HP Pavilion 11-s000 | User Guide - Page 22
    Bottom Component (1) Speakers (2) Description Produce sound. 12 Chapter 2 Getting to know your computer
  • HP Pavilion 11-s000 | User Guide - Page 23
    may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: The labels described in this section are located on the bottom of the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably
  • HP Pavilion 11-s000 | User Guide - Page 24
    devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. 14 Chapter 3 Connecting to a network
  • HP Pavilion 11-s000 | User Guide - Page 25
    you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator
  • HP Pavilion 11-s000 | User Guide - Page 26
    or the mobile network operator may provide it separately from the computer. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using HP DataPass (select products only) HP
  • HP Pavilion 11-s000 | User Guide - Page 27
    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Sharing data and drives and
  • HP Pavilion 11-s000 | User Guide - Page 28
    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. You can connect wired headphones to
  • HP Pavilion 11-s000 | User Guide - Page 29
    To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using sound settings Use sound settings to adjust system volume, change the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Using video 19
  • HP Pavilion 11-s000 | User Guide - Page 30
    HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 20 Chapter 4 Enjoying entertainment features
  • HP Pavilion 11-s000 | User Guide - Page 31
    select Control Panel, select Appearance and Personalization. Under Display, select Adjust resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these
  • HP Pavilion 11-s000 | User Guide - Page 32
    ▲ Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or
  • HP Pavilion 11-s000 | User Guide - Page 33
    5 Navigating the screen You can navigate the computer screen in the following ways: ● Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) Using the TouchPad gestures and touch
  • HP Pavilion 11-s000 | User Guide - Page 34
    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
  • HP Pavilion 11-s000 | User Guide - Page 35
    Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions. NOTE: Depending on the country or
  • HP Pavilion 11-s000 | User Guide - Page 36
    the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select products only) on page 27. CAUTION: To reduce the risk of possible audio and video
  • HP Pavilion 11-s000 | User Guide - Page 37
    you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
  • HP Pavilion 11-s000 | User Guide - Page 38
    select Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced
  • HP Pavilion 11-s000 | User Guide - Page 39
    and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles
  • HP Pavilion 11-s000 | User Guide - Page 40
    power. 2. Exit Hibernation by pressing the power button. Running on AC power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC power with an approved AC
  • HP Pavilion 11-s000 | User Guide - Page 41
    battery life. ● The power meter icon changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (
  • HP Pavilion 11-s000 | User Guide - Page 42
    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 5 seconds. ●
  • HP Pavilion 11-s000 | User Guide - Page 43
    box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
  • HP Pavilion 11-s000 | User Guide - Page 44
    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or Click the question mark icon in the taskbar. 2. Select My PC, select the
  • HP Pavilion 11-s000 | User Guide - Page 45
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
  • HP Pavilion 11-s000 | User Guide - Page 46
    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
  • HP Pavilion 11-s000 | User Guide - Page 47
    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP Pavilion 11-s000 | User Guide - Page 48
    or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader (select products only) Integrated fingerprint readers are available on
  • HP Pavilion 11-s000 | User Guide - Page 49
    For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question on your computer should be regularly updated to correct security problems and improve software performance. CAUTION: Microsoft sends out alerts
  • HP Pavilion 11-s000 | User Guide - Page 50
    . 3. To schedule a time for installing updates, select Advanced Options, and then follow the on-screen instructions. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company
  • HP Pavilion 11-s000 | User Guide - Page 51
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable 41
  • HP Pavilion 11-s000 | User Guide - Page 52
    file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To decide whether you ROM date and System BIOS): 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - 42 Chapter 9 Using Setup
  • HP Pavilion 11-s000 | User Guide - Page 53
    in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP Pavilion 11-s000 | User Guide - Page 54
    that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Synchronizing
  • HP Pavilion 11-s000 | User Guide - Page 55
    45. b. Hard drive c. BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test. NOTE: If you need to stop a diagnostic test on computers or tablets with
  • HP Pavilion 11-s000 | User Guide - Page 56
    for a specific product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed. 2. Click Drivers & Downloads. 3. In In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 46 Chapter 10 Using
  • HP Pavilion 11-s000 | User Guide - Page 57
    , refer to the HP support assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You
  • HP Pavilion 11-s000 | User Guide - Page 58
    with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. ◦ Be sure that the computer is connected to AC power before you begin creating the recovery media. ◦ The creation
  • HP Pavilion 11-s000 | User Guide - Page 59
    started app. ● If you need to correct a problem with a preinstalled application or driver, use the applications, and then follow the on-screen instructions. ● If you want to recover the Windows recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with
  • HP Pavilion 11-s000 | User Guide - Page 60
    to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to
  • HP Pavilion 11-s000 | User Guide - Page 61
    down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Restore and recovery 51
  • HP Pavilion 11-s000 | User Guide - Page 62
    ; see Creating HP Recovery media (select products only) on page 47. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery
  • HP Pavilion 11-s000 | User Guide - Page 63
    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP Pavilion 11-s000 | User Guide - Page 64
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Pavilion 11-s000 | User Guide - Page 65
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or
  • HP Pavilion 11-s000 | User Guide - Page 66
    16 HP Mobile Broadband activating 15 IMEI number 15 MEID number 15 HP PC Hardware Diagnostics (UEFI) using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 52 HP resources 2 HP Touchpoint Manager 40
  • HP Pavilion 11-s000 | User Guide - Page 67
    49 recovery discs 48, 50 HP Recovery Manager 49 media 50 starting 50 supported discs 48 system 49 USB flash drive 50 using HP Recovery media 48 cable, installing 40 serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on wakeup 27 Setup Utility
  • HP Pavilion 11-s000 | User Guide - Page 68
    U unresponsive system 31 updating programs and drivers 34 USB 2.0 port, identifying 5 USB 3.0 port, identifying 4 using external AC power 30 using passwords 37 using power meter settings 28 using power settings 28 using sound settings 19 using the keyboard and optional mouse 25 using the TouchPad 23
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
User Guide